The Newcastle upon Tyne Hospitals NHS Foundation Trust

Senior Catering Supervisor

The closing date is 16 November 2025

Job summary

You will be working with the Head Chef and be responsible the effective and efficient day to day running of the food operation, production and dishwash areas. Also, responsible for the safety of the production of the food and frozen stuff, also ensuring that all duties are conducted in a safe hygiene and in a timely manner and that all HACCP and record check lists are maintained and complete other office duties to ensure the smooth operation of the department.

The ideal candidate will have previous experience in a similar role in a high volume kitchen, also qualified in food preparation to a City and Guilds 706/2 or NVQ 3, intermediate food Hygiene or level 4, have a ILM 3 qualification or the equivalent experience in a supervisory role, have a good knowledge and experience of a wide range of cooking methods and understand todays trends, have received listeria training and at least level 2 allergen training, also must have good knowledge of Microsoft applications.

As a Senior Supervisor you also must have good communication skills, be able to work under pressure, manage your time, liaise with catering staff, ward staff and patients. Set up meetings with relevant teams within the department and address their concerns and ideas.

Interview Date Tuesday 25 November 2025
37 Hours 30 Minutes/Week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

Main duties of the job

Your main duties will include the following:

Ensuring all departmental paperwork is signed and up to date.
Working alongside the Deputy Manager and Head Cook, to ensure the smooth running of the department.
Ensure staff are working in line with the department's HACCP file.
Ensuring food meets the standards we require within the department.
Completing HR paperwork with the aid of managers.
Overseeing the staff rosters to ensure we have sufficient cover of staff.
Understanding Departmental and Trust systems with training.
Stock and waste Control.
Conducting cleaning audits with the quality and control officer.
Ensuring staff follow recipes, also checking allergens and monitoring staff work.
Complete staff inductions, training, probations and appraisals.
Help the management with recruitment selection.
Working with others to improve the service.
Dealing with patient complaints and resolving the issue to ensure patient satisfaction.
Ensuring effective management for Pals, Place and CQC inspections.

This list is not exhaustible.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

o Freeman Hospital

o Royal Victoria Infirmary (RVI)

o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)

o Newcastle Dental Hospital

o Newcastle Fertility Centre

o Northern Centre for Cancer Care, North Cumbria

o Northern Genetics Service

o Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust

Date posted

12 November 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

317-2025-45-010

Job locations

Freeman Hospital

317 01 Freeman Hospital

NE7 7DN

Job description

Job responsibilities

As Senior Supervisor, is responsible for the effective and efficient day-to-day operation of the food production service and central dishwash areas.
Responsible for safety of tempering of frozen food stuffs.
Ensures that duties are conducted in a safe, hygienic and timely manner and that all HACCP records and checklists are maintained.

Job description

Job responsibilities

As Senior Supervisor, is responsible for the effective and efficient day-to-day operation of the food production service and central dishwash areas.
Responsible for safety of tempering of frozen food stuffs.
Ensures that duties are conducted in a safe, hygienic and timely manner and that all HACCP records and checklists are maintained.

Person Specification

Qualifications & Education

Essential

oCity & Guilds 706/2 or NVQ 3 (food preparation)
oIntermediate Food Hygiene Qualification
oILM Qualification or equivalent for Supervisory Management or equivalent experience. Knowledge and experience across a broad range of cooking methods, recipe formulation and service requirements

Desirable

oLevel 3 Allergen certificate
oHazard analysis training (HACCP) as part of advanced food hygiene controls

Knowledge & Experience

Essential

oSignificant Catering Experience

Person Specification

Qualifications & Education

Essential

oCity & Guilds 706/2 or NVQ 3 (food preparation)
oIntermediate Food Hygiene Qualification
oILM Qualification or equivalent for Supervisory Management or equivalent experience. Knowledge and experience across a broad range of cooking methods, recipe formulation and service requirements

Desirable

oLevel 3 Allergen certificate
oHazard analysis training (HACCP) as part of advanced food hygiene controls

Knowledge & Experience

Essential

oSignificant Catering Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information