Business Assistant - Memory Service
This job is now closed
Job summary
Come and Join Leicestershire Partnership NHS Trust, where we offer a wide variety of challenging and rewarding roles within a supportive, innovative and dynamic work environment!
We have an exciting opportunity for a Business Assistant to join our team within the Memory Service. The Memory Service is a multidisciplinary team providing assessment, diagnosis, and ongoing support for people experiencing memory difficulties, including dementia. The service works closely with patients, carers, and partner agencies across Leicester, Leicestershire and Rutland, delivering compassionate, personcentred care. As a Business Assistant, you will provide a comprehensive administrative service to support the clinical team. This is a rewarding role within a supportive team, working closely with individuals and families at a crucial point in their care journey. We are looking for someone who is motivated, organised, enthusiastic, and a strong team player, with a clear commitment to the Trusts values. You will have: Excellent IT skills, including strong knowledge of Microsoft Office Good written and verbal communication skills The ability to liaise with service users and carers in a calm, respectful, and compassionate manner Strong organisational and planning skills The ability to work independently as well as part of a team Relevant administrative experience, preferably within a healthcare setting
Main duties of the job
As a Business Assistant, you will be required to be point of contact for patients, carers and other agencies, action clinic letters for the clinical team, managing referrals and waiting lists, circulating documentation including identifying actions ensuring they are logged, prioritised, and are followed up.
You will support the processing of complex patient referrals which involves collating information from various internal/external agencies. You will support in minute taking and outcomes from MDT meetings for patients and work collaboratively with the other services across DMH. You will support with patient related tasks including producing clinic letters and arranging appointments. You will undertake diary management for yourself and others and you will communicate effectively via email, including implementing a flagging/prioritisation system. You will be creating and formatting professional communications, such as letters, minutes, reports and briefings to a high standard.
About us
We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.
About Us
Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy). All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started. Applicants at risk within the local NHS who meet essential criteria will have preference for interview.
Details
Date posted
07 May 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,760 to £27,476 a year
Contract
Permanent
Working pattern
Full-time
Reference number
006417
Job locations
Bennion Centre, Glenfield Hospital, Groby Road
Glenfield
Leicester
Leicester
LE3 9QP
Employer details
Employer name
Leicestershire Partnership NHS Trust
Address
Bennion Centre, Glenfield Hospital, Groby Road
Glenfield
Leicester
Leicester
LE3 9QP
Employer's website
https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
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