Business Support Manager (IUC Business and Performance)
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Job summary
We are seeking a highly organised, proactive and analytical professional to join our directorate in a pivotal support role, reporting directly to the IUC Deputy Director (Business & Performance).
This is an excellent opportunity for someone who thrives in a fast-paced environment and is confident managing competing priorities, coordinating high-level activity, and ensuring the smooth delivery of key business objectives. You will play a central role in supporting planning, tracking actions from senior meetings, and ensuring the team operates with clarity, structure and purpose.
The successful candidate will be responsible for delivering high-quality business support across a broad portfolio. This includes maintaining the accuracy and accessibility of directorate data, providing timely and reliable information and advice, and leading the organisation of key meetings and committees. You will take ownership of monitoring risks across multiple frameworks, ensuring they are up to date and that mitigation actions are progressed effectively. In addition, you will oversee the timely completion of critical reports and audits, support budget and contract management, and contribute to business continuity planning through the development of key documentation such as business impact analyses.
If you are detail-oriented, resilient, and motivated to make a meaningful impact within a dynamic healthcare environment, we would welcome your application.
Main duties of the job
The post holder will report to the IUC Deputy Director (Business & Performance).
The post holder will be responsible and accountable for:
Supporting the team in the achievement of its objectives, planning, tasks and
managing actions which arise from high level internal and external meetings.
Support in maintain accuracy of directorate data and assist in improving access to reporting
Providing accurate, timely and reliable information to the line manager, or
Compliance and Standards, including written and verbal advice.
Leading the planning and management of relevant local committees/meetings within the directorate
Maintaining oversight of the directorates risks on the Trust's board assurance
framework (BAF), corporate risk register and local risk register and ensuring that
these are regularly updated and that actions are progressed in line with required
timescales.
About us
Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:
- Our care- delivering outstanding emergency and urgent care whenever and wherever needed.
- Our organisation- being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
- Our London- using our unique pan-London position to contribute to improving the health of the capital.
To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years. In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.
Details
Date posted
03 June 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£55,524 to £62,652 a year per annum incl HCAS
Contract
Secondment
Working pattern
Full-time
Reference number
308-CORP-3253
Job locations
Barking or Croydon Sites
London
CR0 1EA
United Kingdom
Employer details
Employer name
London Ambulance Service NHS Trust
Address
Barking or Croydon Sites
London
CR0 1EA
United Kingdom
Employer's website
https://www.londonambulance.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Deputy Director of IUC (Business and Performance)
Paul Johnson-Cloves
07879492718
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