Make Ready Technician

Job description

Job responsibilities

To prepare ambulances to the agreed standard ready for operational duty. Plan and prepares ambulances to meet strict time deadlines and any other operational requirements. Working at remote and satellite sites. Collect and transport vehicles between sites as required to support operational requirements. Visit hospital sites to retrieve LAS equipment to ensure availability to operational crews. Behave consistently with the values and beliefs of the organisation and promote these on day to day basis. Alert management of any issues or concerns that may affect service provision and safe operation of vehicles. Ability to work on own initiative as well as part of a team. Able to work independently and professionally dealing with stressful and changeable situations and, competing demands. Routinely undertake duties in a safe, effective and efficient manner, commensurate with the post, as directed, by Operational Managers and Hub Coordinator. Ensure that the Trust required standards are maintained in make ready process and operating standards in accordance with infection control. To use Personal Protective Equipment (PPE) correctly to undertake the activities of the role. Where deficiencies exist to ensure prompt reporting action to supervisor. Use their initiative and take responsibility for themselves and the quality of their work and the services they provide including when unsupervised. Ability to self-manage workload and priorities without direct supervision. Balance any equipment shortages ensuring vehicles are equipped based on priority whilst additional equipment is sourced for later starting vehicles. Excellent communication with colleagues at all levels. Assist with any queries from operational crews regarding vehicle or equipment availability, escalating upwards where required. To communicate accurately with internal and external stakeholders on the status of all vehicles with the Hub and satellite sites. Undertake all driving duties associated with the delivery and collection of equipment, and consumables. Undertake all statutory and mandatory training in line with Trust policy, appropriate to the role of Make Ready Technician. Use Pro-Cloud software via personal issue iPad to undertake Make Ready duties as required including receiving jobs, and scanning of equipment between locations. Frequently input vehicle made ready information into Pro-Cloud. To accurately record the withdrawal of stock using manual and electronic means. Identify any problems within the Pro-Cloud system associated with the vehicle or equipment and escalate where required. Record emergency ambulance mileages and inputs them into the Pro-Cloud system. Routine work with occasional interruptions to deal with ad hoc requests. Assist with emergency product recalls including identifying and isolating affected equipment. Ensure accuracy to procedures, taking due care to ensure equipment and consumables are correctly labelled, stored and distributed. Undertake function and assurance checks on complex medical devices and other medical and nonmedical equipment in accordance with the appropriate SOP. Ensure cleaning chemicals are secure, stored in a manner to prevent harm and in date. Ensure uniform and personal protective equipment is worn during any work activities in line with method statements and risk assessments. Ensure appropriate steps are taken to protect the environment, the health and safety of staff, patients and visitors.Quality Care & Governance Work with colleagues to create a clean, safe working environment. Undertake introductory training and work under supervision until signed off as competent. Undertake statutory and mandatory training as appropriate for the role. Undertake all other training identified and work in accordance to it. Report to supervisor any problems within the Pro-Cloud system The post holder will be expected to lift awkward and heavy items in the course of their duties following manual handling principles. The post holder will handle products and operate equipment which may be dirty/dusty for which PPE is provided and must be used. Ensure that any health and safety risks, concerns, near misses and accidents are highlighted, reported and inputted where appropriate on the Trust Datix system. Drive Trust vehicles in accordance with all relevant procedures including logging all journeys

Person Specification

Qualifications, Accreditations, Education

Essential

• Current UK Driving Licence full manual driving licence (no more than 3 penalty points)
• Provisional C1 category on driving licence valid within the UK (be willing to obtain full C1 category within 12 months of employment)
• Good standard of written and verbal English
• Basic DBS check will be carried out

Experience

Essential

• 1 year of driving experience
• Previous cleaning experience
• Experience of stores / stocking taking/ checking
• Experience of working within a public service or customer care environment
• Upon commencement in role, additional training will be given to undertake AdBlue, deep cleaning and to be able to carry out functional testing on medical equipment

Knowledge and Skills

Essential

• Ability to follow instructions and to work on own initiative
• Effective communication skills both verbal and written.
• Excellent attention to detail
• Good understanding of basic vehicle safety
• Ability to follow processes and procedures
• Basic computer skills/ IT literate
• Good Interpersonal skills and can be a team player
• Ability to maintain records
• Ability to meet deadlines
• The ability to work with cleaning products (chemicals) for a prolonged time

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

London Ambulance Service NHS Trust

Address

Various locations

North East, North West, South West London

London

SE1 8SD

Employer's website

https://www.londonambulance.nhs.uk/ (Opens in a new tab)