Job summary
The post-holder will be responsible for providing clear, effective, day to day management and leadership for the delivery of education and development to the Emergency Operations sectorThe post-holder will be responsible for managing the Education Centre and ensuring the efficient and effective delivery of the formal education and training activities.The post holder will manage, support and mentor the teaching staff, and provide management and leadership to centre staff and learners.The post holder will monitor all tutor and trainer development activities and will contribute to development of education and development courses.As a member of the Clinical Education and Standards Department, the post holder will be actively involved in promoting best clinical practice within the Service
Main duties of the job
Maintain personal clinical/technical skills, including requirements for patient contact activity.To ensure that the education and development provided by the Education Centre is responsive and appropriate to the needs of the service.Manage and update all staff systems to reflect current status (ie. GRS, ESR, AtLAS, student database).Responsible for coordinating the local delivery of the service's Education and Development Strategy and Plan.A key role in ensuring the delivery of the education packages is cost effective, efficient and timely Lead in continually reviewing, developing and improving the educational and training activities to maximise patient care.Contributing to the transformation and development of the department, its purpose and culture.As a work based education and training specialist, provide leadership and management to staff and learners in the Education Centres, supporting their professional and personal development.Lead the collaborative working across a number of internal LAS departments to co-ordinate the effective booking systems for CE&S resources (i.e room bookings, equipment use, availability of technical equipment).
About us
London Ambulance Service serves one of the worlds most dynamic and diverse cities and is the busiest ambulance service in the UK. We handle over 1.9 million emergency calls from across the capital every year as well as delivering a 24 hour NHS 111 Integrated Urgent Care Service in South East and North East London that we estimate will respond to around 1.4million urgent care calls by the end of the year.
We employ over 9,000 people who work or volunteer, across London to respond to the health needs of over 8 million people who live, work and travel in the capital.
We work closely with our NHS partners and are commissioned by 32 clinical commissioning groups spread across 5 STPs and NHS England for our specialist services.
As the only pan-London NHS provider we have a unique opportunity to play a leading role in integrating access to emergency and urgent care right across London.
Job description
Job responsibilities
Play a key role in continuous improvement and development activity, contributing to developing new practices that will lead, through education, learning and personal/career development, to both improved patient care and staff job satisfaction and welfare.Support the delivery of the Trust Strategy, including the Clinical Strategy and Learning and Development Strategy.Plan and implement the local education and development delivery strategies, working collaboratively with Resource & Logistics manager, recruitment and OPC to ensure CE&S is meeting the requirements of the agreed Trust Training Plan.Identify local ad hoc, emerging and future clinical education and development needs and assist in the design of strategies capable of meeting them.Contribute to, and lead in, the continuous audit, review, development and maintenance of the quality and professional standards of all education and training services delivered within the centre to achieve and maintain the highest educational and clinical standards.Lead in the evaluation of training initiatives and to develop strategies to overcome performance deficiencies at Education Centre level.Review all educational activity regularly in collaboration with the Programmes Manager, Governance Manager and others to ensure CE&S delivers current and appropriate learning, meeting the expected standards set out by the awarding bodies (i.e Future Quals).Understanding that the outcomes of current patient care development strategies influence clinical training and education packages and monitor and promote Clinical Governanceissues within the Centre. As part of the Clinical Education & Standards management team oversee the implementation of all current patient care development strategies.Take responsibility for producing formal policies to govern all aspects of learner and staff management (i.e, re-assessment policy, failed to report process) working with other specialists (P&C etc) to ensure that the policies are appropriate and fit for purpose.
Job description
Job responsibilities
Play a key role in continuous improvement and development activity, contributing to developing new practices that will lead, through education, learning and personal/career development, to both improved patient care and staff job satisfaction and welfare.Support the delivery of the Trust Strategy, including the Clinical Strategy and Learning and Development Strategy.Plan and implement the local education and development delivery strategies, working collaboratively with Resource & Logistics manager, recruitment and OPC to ensure CE&S is meeting the requirements of the agreed Trust Training Plan.Identify local ad hoc, emerging and future clinical education and development needs and assist in the design of strategies capable of meeting them.Contribute to, and lead in, the continuous audit, review, development and maintenance of the quality and professional standards of all education and training services delivered within the centre to achieve and maintain the highest educational and clinical standards.Lead in the evaluation of training initiatives and to develop strategies to overcome performance deficiencies at Education Centre level.Review all educational activity regularly in collaboration with the Programmes Manager, Governance Manager and others to ensure CE&S delivers current and appropriate learning, meeting the expected standards set out by the awarding bodies (i.e Future Quals).Understanding that the outcomes of current patient care development strategies influence clinical training and education packages and monitor and promote Clinical Governanceissues within the Centre. As part of the Clinical Education & Standards management team oversee the implementation of all current patient care development strategies.Take responsibility for producing formal policies to govern all aspects of learner and staff management (i.e, re-assessment policy, failed to report process) working with other specialists (P&C etc) to ensure that the policies are appropriate and fit for purpose.
Person Specification
Qualifications
Essential
- Professional/degree level qualification or equivalent
- Post-Graduate Certificate of Education/Certificate of Education or IHCD Ambulance Tutor award
- Level 3 Certificate in Assessing Vocational Achievement (CAVA) or equivalent
- Demonstrable current experience of working to Emergency Ambulance Crew / Emergency Medical Technician or Paramedic scope of practice
- Evidence of continuous personal and career development
- Full, current UK driving licence, with a C1 and no more than 3 penalty points
- Blue Light Driving qualification
Desirable
- IHCD Driving Tutor Award / Approved Driving Instructor
Experience
Essential
- Working in educational/training services
- Experience of working within multi-disciplinary teams
- Experience of managing, developing and motivating staff in a team context
- Experience of influencing at a senior managerial level
- Experience of engaging effectively with internal and external stakeholders
- Experience of managing resources, to maximise efficiency and effectiveness
- Evidence of proficiency in using software and digital technology, including mobile and social media platforms, to support education and clinical practice
- Ambulance, emergency service, or health service experience
Desirable
- Experience of working with digital technologies including mobile/electronic learning apps, including Totara, ESR/OLM, GRS, ePCR, CMC, MiDOS, MPDS, Adastra
- Experience of working in teams to deliver programmes and projects of work which involve change
- Experience of working within a complex multi-site learning environment
- Experience of budget management
Knowledge
Essential
- Ability to employ the full range of leadership/managerial skills in providing empowerment and support to individuals and teams
- Ability to manage outcomes and deliver to deadlines without compromising performance
- Ability to implement and influence the development of departmental service plans
- Self-initiating and managing time effectively, being able to identify, plan and prioritise own work
Desirable
- Knowledge of all ambulance service clinical guidelines, drug regimes and patient care pathways
Person Specification
Qualifications
Essential
- Professional/degree level qualification or equivalent
- Post-Graduate Certificate of Education/Certificate of Education or IHCD Ambulance Tutor award
- Level 3 Certificate in Assessing Vocational Achievement (CAVA) or equivalent
- Demonstrable current experience of working to Emergency Ambulance Crew / Emergency Medical Technician or Paramedic scope of practice
- Evidence of continuous personal and career development
- Full, current UK driving licence, with a C1 and no more than 3 penalty points
- Blue Light Driving qualification
Desirable
- IHCD Driving Tutor Award / Approved Driving Instructor
Experience
Essential
- Working in educational/training services
- Experience of working within multi-disciplinary teams
- Experience of managing, developing and motivating staff in a team context
- Experience of influencing at a senior managerial level
- Experience of engaging effectively with internal and external stakeholders
- Experience of managing resources, to maximise efficiency and effectiveness
- Evidence of proficiency in using software and digital technology, including mobile and social media platforms, to support education and clinical practice
- Ambulance, emergency service, or health service experience
Desirable
- Experience of working with digital technologies including mobile/electronic learning apps, including Totara, ESR/OLM, GRS, ePCR, CMC, MiDOS, MPDS, Adastra
- Experience of working in teams to deliver programmes and projects of work which involve change
- Experience of working within a complex multi-site learning environment
- Experience of budget management
Knowledge
Essential
- Ability to employ the full range of leadership/managerial skills in providing empowerment and support to individuals and teams
- Ability to manage outcomes and deliver to deadlines without compromising performance
- Ability to implement and influence the development of departmental service plans
- Self-initiating and managing time effectively, being able to identify, plan and prioritise own work
Desirable
- Knowledge of all ambulance service clinical guidelines, drug regimes and patient care pathways
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
