Job summary
An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Operational EPR team.
This role will lead a small operational team in operational delivery and design of pathways aligned to the Trust's EPR system.
You will act as the senior Operational link to ensure appropriate engagement of current and future pathways. The role will also lead on operational preparation for EPR go live and the impact on hospital operations - such as proactively managing leave with clinical teams and reviewing activity to minimise any disruption to service delivery and operational performance.
The ideal candidate will be able to demonstrate experience translating complex digital information into simple terms to support communicating with all stakeholders; whilst understanding of current IT systems, operational patient flows and performance targets.
The Trust is looking for a credible candidate that can demonstrate resilience and leadership in a time of significant change for the Trust, and to be pro-active and self-motivated with evidence of successful change management.
Main duties of the job
The ideal candidate will be able to demonstrate experience translating complex digital information into simple terms to support communicating with all stakeholders; whilst understanding of current IT systems, operational patient flows and performance targets.
About us
The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.
Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.
The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.
We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.
The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.
If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.
Job description
Job responsibilities
Please refer to the Job Description and Person Specification document for full list of details on the main responsibilities for the role.
Job description
Job responsibilities
Please refer to the Job Description and Person Specification document for full list of details on the main responsibilities for the role.
Person Specification
Qualifications
Essential
- oEducated to a degree level; (preferably in Management) Or equivalent professional experience.
- oSpecialist knowledge across a range of work procedures including RTT
Desirable
- oILM Level 5 in Team Leading
- oPatient Administration System (PAS) Level 4 outpatients
Experience
Essential
- oPrevious clerical experience
- oWorking in an NHS/clinical environment e.g. hospital, GP surgery, CCG
- oSupervision and the development of staff
- oOperational management or sufficient experience of a service on a day-to-day basis
- oManaging Administrative functions within a large complex organisation
- oManaging a change process
- oManaging contracts
Desirable
- oHolding budgetary responsibility
- oFormal performance management of staff
- oManaging sickness absence and conduction of performance or capability investigations
Skills & Knowledge
Essential
- oKnowledge of Trust procedures
- oThorough understanding of NHS performance targets
- oKnowledge of patient flow
- oAbility to promote good working liaisons (staff, patients, relatives
- oKnowledge of IT databases and computer systems
Person Specification
Qualifications
Essential
- oEducated to a degree level; (preferably in Management) Or equivalent professional experience.
- oSpecialist knowledge across a range of work procedures including RTT
Desirable
- oILM Level 5 in Team Leading
- oPatient Administration System (PAS) Level 4 outpatients
Experience
Essential
- oPrevious clerical experience
- oWorking in an NHS/clinical environment e.g. hospital, GP surgery, CCG
- oSupervision and the development of staff
- oOperational management or sufficient experience of a service on a day-to-day basis
- oManaging Administrative functions within a large complex organisation
- oManaging a change process
- oManaging contracts
Desirable
- oHolding budgetary responsibility
- oFormal performance management of staff
- oManaging sickness absence and conduction of performance or capability investigations
Skills & Knowledge
Essential
- oKnowledge of Trust procedures
- oThorough understanding of NHS performance targets
- oKnowledge of patient flow
- oAbility to promote good working liaisons (staff, patients, relatives
- oKnowledge of IT databases and computer systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
The Royal Orthopaedic Hospital NHS Foundation Trust
Address
The Royal Orthopaedic Hospital
Bristol Road South
Birmingham
B31 2AP
United Kingdom
Employer's website
https://www.roh.nhs.uk/ (Opens in a new tab)
