Job summary
We in the Community Complex Care Team pride ourselves on our delivery of excellent, holistic patient and family centred care within the home, school and a variety of community settings. All of our client group (Adults and Children) have highly complex physical health needs, which we meet in order to support their independence and enable them to lead fulfilling lives at home with their families.
We are a large, expanding team covering the whole of Staffordshire, with office bases in Stafford, Stoke-On-Trent & Lichfield. We operate in a Hub system, which is, based on geographical location. This allows us to ensure a supportive, small team feel across all hubs. We provide a 24/7 nurse on call service, ensuring a constant point of contact where support can be accessed.
We are recruiting to the following locations:
Stoke on Trent,
Stafford, Uttoxeter and Stone,
Lichfield, Burton and Tamworth.
You will be able to discuss your preferred location during the interview.
This vacancy is ideally looking to recruit a Band 4 Complex Care Support Worker, however, we are also in a great position to be able to offer Band 3 developmental Band 4 posts to candidates who require some additional training and development to help you reach what is required as a band 4.
Main duties of the job
We are looking for Complex Care Support Workers to join our team to help us to support our families. The needs of our client group varies widely, from needing support with their breathing to managing challenging seizure activity and everything in between! We do cover a 24 hour period so there is an expectation that you would be able to work days and nights and the shift times are individual to each package of care. The whole of your shift will be spent with one client, so you will get the opportunity to really make a difference.
Full training will be given to meet the individual needs of the client but previous care experience is required.
If you have a positive outlook, professional attitude, are a good team player and are passionate about delivering high quality, safe and compassionate care then we would like to hear from you.
In return the successful candidate will be offered opportunities to develop both clinically and professionally within a supportive environment and be encouraged to participate in service developments. Formal clinical supervision and a supported induction period will be provided.
About us
By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;
- Supporting your career development and progression
- Excellent NHS Pension scheme
- Generous maternity, paternity and adoption leave
- Options for flexible working
- Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave
- Extensive Health and Wellbeing support and resources
- If you work in our community teams, we pay for your time travelling between patients
- Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate
- Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates
- Salary sacrifice bikes up to £2k
- Free car parking at all trust sites
- Free flu vaccinations every year
- Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)
And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.
Job description
Job responsibilities
- To work in patients homes or other designated settings to deliver high quality care to patients with complex physical health care needs, including but not limited to management of tracheostomies, ventilators, enteral feeding, complex seizures and medication administration.
- To assess patient care needs on a daily basis, implementing and evaluating care plans produced by qualified nurses with patients and their families.
- To assess care plans, risk assessments and contingencies, in conjunction with the qualified nurses, on a regular basis to ensure consistency and reflect up to date care needs.
- To ensure the delivery and quality of care given complies with local and Trust agreed policies and procedures and is of the highest standard.
- To assist patient in achieving their potential to live independently as per care plan.
Qualifications and training
NVQ Level 3 in related subject/ Nursery nurse qualification or similar
Experience
Significant experience in similar role with demonstrable commitment to mandatory training, attendance and engagement.
Previous care experience in a health, social care or childcare setting.
Experience of communicating highly complex or sensitive information and using skills to overcome barriers to understanding, for example with non-verbal patients
Experience dealing with complex care needs, including management of tracheostomies, ventilators, enteral feeding, complex seizures and medication administration
Understanding of Information Governance, data Protection, Care Certificate HCPC/NMC standards, and safeguarding vulnerable children and adults
Knowledge
Excellent communication and writing skills.
Ability to travel across Staffordshire.
Able to work on own initiative without direct supervision.
Ability to maintain professional boundaries/ diplomacy whilst working in intense conditions.
Able to work well within a team.
Able to maintain confidentiality.
Able to recognise own limitations and scope of practice.
Knowledge of and willingness to use digital systems.
Ability to stay calm in distressing and stressful situations.
Basic word processing and IT skills.
For further information to ensure you have the relevant skills for the post please see the attached Job Description and Person Specification.
Job description
Job responsibilities
- To work in patients homes or other designated settings to deliver high quality care to patients with complex physical health care needs, including but not limited to management of tracheostomies, ventilators, enteral feeding, complex seizures and medication administration.
- To assess patient care needs on a daily basis, implementing and evaluating care plans produced by qualified nurses with patients and their families.
- To assess care plans, risk assessments and contingencies, in conjunction with the qualified nurses, on a regular basis to ensure consistency and reflect up to date care needs.
- To ensure the delivery and quality of care given complies with local and Trust agreed policies and procedures and is of the highest standard.
- To assist patient in achieving their potential to live independently as per care plan.
Qualifications and training
NVQ Level 3 in related subject/ Nursery nurse qualification or similar
Experience
Significant experience in similar role with demonstrable commitment to mandatory training, attendance and engagement.
Previous care experience in a health, social care or childcare setting.
Experience of communicating highly complex or sensitive information and using skills to overcome barriers to understanding, for example with non-verbal patients
Experience dealing with complex care needs, including management of tracheostomies, ventilators, enteral feeding, complex seizures and medication administration
Understanding of Information Governance, data Protection, Care Certificate HCPC/NMC standards, and safeguarding vulnerable children and adults
Knowledge
Excellent communication and writing skills.
Ability to travel across Staffordshire.
Able to work on own initiative without direct supervision.
Ability to maintain professional boundaries/ diplomacy whilst working in intense conditions.
Able to work well within a team.
Able to maintain confidentiality.
Able to recognise own limitations and scope of practice.
Knowledge of and willingness to use digital systems.
Ability to stay calm in distressing and stressful situations.
Basic word processing and IT skills.
For further information to ensure you have the relevant skills for the post please see the attached Job Description and Person Specification.
Person Specification
Qualifications
Essential
- NVQ3 or Nursery Nurse qualification or equivalent
Desirable
- NVQ 4/ Diploma in related subject
Experience
Essential
- Significant experience in a similar role
- Experience dealing with complex care needs, including management of tracheostomies, ventilators, enteral feeding, complex seizures and medication administration
Person Specification
Qualifications
Essential
- NVQ3 or Nursery Nurse qualification or equivalent
Desirable
- NVQ 4/ Diploma in related subject
Experience
Essential
- Significant experience in a similar role
- Experience dealing with complex care needs, including management of tracheostomies, ventilators, enteral feeding, complex seizures and medication administration
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
