Ward Housekeeper

Job description

Job responsibilities

Job responsibilities

On a day-to-day basis the post-holder will be responsible to the Nurse in Charge of the shift.

To assist in monitoring and maintaining cleaning standards on the ward.

To carry out spot cleaning and ensure spillages are dealt with swiftly and efficiently.

To ensure general and specialist equipment, e.g drip stands, medical equipment and commodes, are cleaned as per cleaning policy.

To ensure the ward is safe and tidy at all time, e.g remove clutter, tidy notice boards, signage etc.

To maintain upkeep of patients bed areas.

To identify any problems with cleanliness and report to the ward sister.

To ensure specialist cleaning of surfaces and furnishing.

To ensure isolation nursing areas are cleaned appropriately.

To encourage and assist patients to order food, where necessary taking into account special needs and medical requirement.

To prepare and serve hot/cold snacks as requested.

To serve meals in conjunction with the nursing team, ensuring patients intake is known and that their dietary needs are met.

To provide people with assistance to eat and drink eg cutting up food, placing food and drinks within reach, encouraging patients to eat.

To feed patients as directed by the nursing team.

To ensure all food and beverages are served at the correct temperature according to food hygiene regulations.

To prepare areas where food and beverages are served/consumed to ensure a pleasant environment for patients.

To take responsibility for the ward catering supplies, ensuring storage areas are clean at all times, eg discarding out of date food, stock rotation.

To ensure refrigerated food is labelled and stored correctly as per policy.

To ensure in conjunction with the ward nurse that discharged and newly admitted patients meal requirements are actioned.

To co-ordinate extra meal requirements that may arise.

To ensure that patients whose fluid intake is not medically restricted have access to fresh water.

To carry out monitoring of service delivery, especially related to cleaning, food, linen and the environment, at the agreed frequency.

To inform the ward sister of outcomes of monitoring and agree action plans, ensuring action is taken.

To manage the wards defect call log book, ensuring all defects are logged, reported, recorded and closed down as appropriate.

To monitor and co-ordinate other ad hoc maintenance, liaising as required for other services.

To provide household maintenance in line with local policy: replace light bulbs, clock batteries, unblock sinks, etc.

To carry out regular equipment monitoring in accordance with procedures.

To transport and dispose of clinical, domestic and confidential waste as per the policy, eg taking waste to the ward disposal area.

To clean and prepare beds and handle linen.

To monitor the access and security and use of premises and facilities.

To ensure that patients space is respected including attending to patients fruit, flowers etc.

To respect the privacy and dignity of patients whilst carrying out housekeeping duties.

To maintain the safety of peoples property and belongings.

To minimise the potential for adverse behaviour and security breaches.

To use communication skills to manage any aggressive and abusive behaviour.

To ensure the safe storage of equipment.

To ensure equipment is in good working order and equipment repairs are carried out in line with Trust policy.

To receive, welcome and guide visitors on arrival to the ward, liaising with other staff as appropriate.

To transport equipment, consumables and written information as required.

To maintain and update paper-based records and information as required.

To respond to requests for general information.

To receive and pass on information to others, maintaining confidentiality.

To help resolve patients concerns and take appropriate action.

To be aware of any new food hygiene standards changes to waste categorisation etc.

Person Specification

Qualifications

Essential

• GCSE Maths or equivalent
• GCSE English or equivalent

Desirable

• NVQ Qualification

Experience/Skills

Essential

• Good communication skills
• Ability to work effectively within a team
• Awareness of basic Housekeeping duties

Desirable

• Previous experience working as a housekeeper

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Gateshead Health NHS Foundation Trust

Address

Queen Elizabeth Hospital

Queen Elizabeth Avenue

Gateshead

NE9 6SX

Employer's website

https://www.qegateshead.nhs.uk (Opens in a new tab)