Job summary
We currently have an exciting opportunity for a dynamic manager to lead our SPA-PCLS Team. You will be part of a multiprofessional service alongside a wider management group of staff, consisting of other Team Managers, Clinical Manager, Clinical Service Lead, and the wider Psychology and Medical workforce to provide excellent evidence-based care to adults across Kingston with secondary care mental health needs.
This team is proactive in utilising multidisciplinary roles to provide recovery and outcome focused interventions to service users, whilst meeting targets.
Main duties of the job
The successful candidate will be an experienced mental health professional with knowledge and skills in leadership, managing staff, and be a team player committed to innovation and service development. The successful person will support the ongoing transformation of community mental health services. You will establish relationships and communication links with their local and external stakeholders and primary care networks.
This role requires the ability to multitask, incorporating service development, operational and people management as well as ensuring that data quality and the meeting of targets. Excellent communication, technical and organisational skills are essential.
Flexible working:
We are proud to offer agile and flexible working opportunities as part of our new ways of working, and we are happy to talk flexible working at the interview stage.
About us
We are Proud to Belong at South West London and St George's Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.
Come and join our inclusive teams and help our patients on their recovery journey.
About our locations
Springfield University Hospital, Tooting
Job description
Job responsibilities
To be responsible for the smooth and effective operational management and co-ordination of the Team.
To establish and enhance systems for the management of referrals and treatment resources, ensuring a fast and appropriate response to referrers and
To work in close partnership with the multi-disciplinary team to actively promoting team working.
To have regular co-ordination meetings, business meetings and zoning meetings with the team to ensure that the separate elements of team accountabilities are fully addressed with particular attention to risk management.
To hold full managerial responsibility for all individual service staff members (excluding the doctors) ensuring the various disciplines work within an agreed operational policy and providing support and consultation in the process.
To work closely with Consultant Psychiatrists, to ensure that all medically qualified members of the team adhere to operational policies and fully engage in the multi-disciplinary process.
To manage and supervise the administrative functions of the team, and support secretarial staff in the service.
To ensure that all performance information identified as necessary is collected according to the timescale required.
To ensure systems are in place to manage intake, allocation, caseloads, and clinical review in the team.
To carry through all agreed procedures regarding staff disciplinary and sickness absence arrangements for Trust and Social Services Systems as appropriate to the level of the post. To work with other Team Managers and professional heads of discipline where required to process these issues.
To assist in the investigation of complaints, Members Enquiries and Critical Incident Procedures.
To promote the Trusts Equal Opportunities strategy and implement procedures to further this process.
Job description
Job responsibilities
To be responsible for the smooth and effective operational management and co-ordination of the Team.
To establish and enhance systems for the management of referrals and treatment resources, ensuring a fast and appropriate response to referrers and
To work in close partnership with the multi-disciplinary team to actively promoting team working.
To have regular co-ordination meetings, business meetings and zoning meetings with the team to ensure that the separate elements of team accountabilities are fully addressed with particular attention to risk management.
To hold full managerial responsibility for all individual service staff members (excluding the doctors) ensuring the various disciplines work within an agreed operational policy and providing support and consultation in the process.
To work closely with Consultant Psychiatrists, to ensure that all medically qualified members of the team adhere to operational policies and fully engage in the multi-disciplinary process.
To manage and supervise the administrative functions of the team, and support secretarial staff in the service.
To ensure that all performance information identified as necessary is collected according to the timescale required.
To ensure systems are in place to manage intake, allocation, caseloads, and clinical review in the team.
To carry through all agreed procedures regarding staff disciplinary and sickness absence arrangements for Trust and Social Services Systems as appropriate to the level of the post. To work with other Team Managers and professional heads of discipline where required to process these issues.
To assist in the investigation of complaints, Members Enquiries and Critical Incident Procedures.
To promote the Trusts Equal Opportunities strategy and implement procedures to further this process.
Person Specification
Training & Qualifications
Essential
- Educated to degree level in a health or social care discipline.
- Registered professional with NMC, HCPC or relevant professional body
Desirable
- Professional management qualification at diploma level or above
Experience
Essential
- Demonstrable experience of working in a health or social care management role
- Experience of working with people who experience serious ongoing mental health problems
- Experience of managing and supervising staff
- Experience of managing and monitoring budgets
- Experience of contributing to policy and procedure development and implementation
Desirable
- Project or change management experience
Knowledge and Skills
Essential
- Specialist knowledge of effective models of mental health and social care provision
- Knowledge of Safeguarding issues and child protection requirements/legislation and how these apply to the role
- Knowledge of legislation related to nursing, social workers and other professions
- Knowledge of counseling skills, group skills, cognitive skills, and behavioural skills
- Ability to deal with complex issues arising from managing a diverse multidisciplinary service
Desirable
- Audit and Research skills
Person Specification
Training & Qualifications
Essential
- Educated to degree level in a health or social care discipline.
- Registered professional with NMC, HCPC or relevant professional body
Desirable
- Professional management qualification at diploma level or above
Experience
Essential
- Demonstrable experience of working in a health or social care management role
- Experience of working with people who experience serious ongoing mental health problems
- Experience of managing and supervising staff
- Experience of managing and monitoring budgets
- Experience of contributing to policy and procedure development and implementation
Desirable
- Project or change management experience
Knowledge and Skills
Essential
- Specialist knowledge of effective models of mental health and social care provision
- Knowledge of Safeguarding issues and child protection requirements/legislation and how these apply to the role
- Knowledge of legislation related to nursing, social workers and other professions
- Knowledge of counseling skills, group skills, cognitive skills, and behavioural skills
- Ability to deal with complex issues arising from managing a diverse multidisciplinary service
Desirable
- Audit and Research skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
