Job summary
An exciting opportunity has arisen for an outstanding operational leader to join an excellent Trust in a senior leadership role in mental health, supporting the Service Line with the delivery and improvement of our Child and Adolescent Mental Health Services (CAMHS) and All-Age Eating Disorders (AAED) Services in South West London & St George's MH NHS Trust.
The Deputy Head of Service Delivery (DHoSD) will work with the service line leadership to build high-quality services and lead high-quality teams, across specialist, inpatient and community settings, working together with partners to deliver excellent care for patients. Both CAMHS and Eating Disorders are significant priorities within the NHS Long-Term Plan and local SWL ICB Mental Health transformation plans, as well as the respective Provider Collaboratives within the South London Partnership for Mental Health. This is a great time to work in these areas.
You will receive excellent support and supervision from the team, deputising for the Head of Service and Head of Nursing as and when required.
If interested in the role, please submit your application by 3rd August 2025.
Main duties of the job
To support the service line senior leadership team to deliver excellent services through a collaborative, visionary, motivational and problem-solving approach. The postholder is a key support to the leaders in the Service Line. They will support with providing clarity of vision and values as set out by the leadership team.
The postholder will work with the Service Line leadership team to ensure that the Service Line meets performance, quality and financial objectives and supports work led by the Clinical Director and team to bring about quality improvements to meet essential standards.
The postholder will be expected to take a significant leadership role in the relevant areas of the CMAHS & AAED Transformation Project, working closely with all service line staff, stakeholders, business, and finance partners to bring about improvements and sustainable changes in service delivery.
About us
We are Proud to Belong at South West London and St George's Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.
Job description
Job responsibilities
- The service line works in a quartet leadership arrangement with the Clinical Director, Head of Nursing and Quality and Head of Service Delivery to lead and manage the Service Line. The Deputy Head of Service Delivery and Quality will join this leadership group to ensure successful delivery of strategic and business goals.
- To support the Service Line Senior team to provide leadership of the team and colleagues and partners through a collaborative, visionary, motivational and problem-solving approach. The postholder is a key support to the leaders in the Service Line. They will support with providing clarity of vision and values as set out by the leadership team and supports the staff team to work with the leadership team to achieve these.
- The postholder will work with the Service Line Senior team to ensure that the Service Line meets performance, quality and financial objectives and supports work led by the Clinical Director and team to bring about quality improvements and to meet essential standards.
- The postholder will be expected to take a significant leadership role in the relevant areas of the Integrated Transformation Project, working closely with all service line staff, stakeholders, business, and finance partners to bring about improvements and sustainable changes in service delivery.
- The post holder will be expected to deputise for the Head of Service Delivery / Head of Nursing & Quality as required and will need to represent the service line at a senior level in the absence of other senior members of the team.
- The post holder will work with the senior leadership team to consult with and advise the Local Authorities on service-specific issues where required.
- The post holder will support thesenior leadership team by representing on behalf of the service line at Safeguarding Partnership Boards and other local partnership boards and Scrutiny Committees, as necessary. They will support the relationships that the service line has developed with commissioner service user and carer groups andother agencies and stakeholders and work with the Service Line Senior team todevelop integrated, partnership working in mental health services in the Boroughs.
- The post holder willtake responsibility as required for specific areas of quality and operational performance as assigned by the Service Line Senior team including KPIs, CQUINs, Quality improvements, Workforce strategies and other measures.
- The post holder will work closely with the facilities and maintenance department to ensure that the estate and internal environments meet the standards required.
- The post holder will lead on specific projects and areas of work as designated by the Service Line Senior team and may supervise specific areas of work, as necessary.
- The post holder may be required to assume various areas of reporting to support service delivery and development and may be assigned specific projects which are attached to commissioned changes or development within the service line.
Job description
Job responsibilities
- The service line works in a quartet leadership arrangement with the Clinical Director, Head of Nursing and Quality and Head of Service Delivery to lead and manage the Service Line. The Deputy Head of Service Delivery and Quality will join this leadership group to ensure successful delivery of strategic and business goals.
- To support the Service Line Senior team to provide leadership of the team and colleagues and partners through a collaborative, visionary, motivational and problem-solving approach. The postholder is a key support to the leaders in the Service Line. They will support with providing clarity of vision and values as set out by the leadership team and supports the staff team to work with the leadership team to achieve these.
- The postholder will work with the Service Line Senior team to ensure that the Service Line meets performance, quality and financial objectives and supports work led by the Clinical Director and team to bring about quality improvements and to meet essential standards.
- The postholder will be expected to take a significant leadership role in the relevant areas of the Integrated Transformation Project, working closely with all service line staff, stakeholders, business, and finance partners to bring about improvements and sustainable changes in service delivery.
- The post holder will be expected to deputise for the Head of Service Delivery / Head of Nursing & Quality as required and will need to represent the service line at a senior level in the absence of other senior members of the team.
- The post holder will work with the senior leadership team to consult with and advise the Local Authorities on service-specific issues where required.
- The post holder will support thesenior leadership team by representing on behalf of the service line at Safeguarding Partnership Boards and other local partnership boards and Scrutiny Committees, as necessary. They will support the relationships that the service line has developed with commissioner service user and carer groups andother agencies and stakeholders and work with the Service Line Senior team todevelop integrated, partnership working in mental health services in the Boroughs.
- The post holder willtake responsibility as required for specific areas of quality and operational performance as assigned by the Service Line Senior team including KPIs, CQUINs, Quality improvements, Workforce strategies and other measures.
- The post holder will work closely with the facilities and maintenance department to ensure that the estate and internal environments meet the standards required.
- The post holder will lead on specific projects and areas of work as designated by the Service Line Senior team and may supervise specific areas of work, as necessary.
- The post holder may be required to assume various areas of reporting to support service delivery and development and may be assigned specific projects which are attached to commissioned changes or development within the service line.
Person Specification
Training & Qualifications
Essential
- Masters degree or equivalent level attained through experience
- Postgraduate management qualification or equivalent experience
- Clinical or professional registration
Experience
Essential
- Significant senior level experience within a complex organisation delivering clinical/social care services.
- Experience of directly managing significant resources, including budgets
- Experience of multi professional collaboration at a senior level.
- Experience of working collaboratively with other organisations.
- Strong track record of leading complex organisational change.
- Significant experience of line managing staff
- Experience within mental health.
Desirable
- Programme and project management experience
Person Specification
Training & Qualifications
Essential
- Masters degree or equivalent level attained through experience
- Postgraduate management qualification or equivalent experience
- Clinical or professional registration
Experience
Essential
- Significant senior level experience within a complex organisation delivering clinical/social care services.
- Experience of directly managing significant resources, including budgets
- Experience of multi professional collaboration at a senior level.
- Experience of working collaboratively with other organisations.
- Strong track record of leading complex organisational change.
- Significant experience of line managing staff
- Experience within mental health.
Desirable
- Programme and project management experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
