Job summary
The Cerner Operations team is recruiting a Data Corrections Manager, band 7. You will be joining a dynamic and forward-looking ICT Department. Cerner Operations provides services and support to Imperial College Healthcare NHS Trust staff using the Oracle Cerner EPR application.
Imperial are one of four Acute Trusts in North West London who are working together as an Acute Provider Collaborative to implement a shared suite of clinical and administrative applications. Cerner has already been implemented as the common EPR across the APC. This is exciting an opportunity for you to work with your colleagues at Chelsea & Westminster, London North West and Hillingdon, to deliver the North West London ICS Digital Strategy. The customer base consists of both clinical and non-clinical users with a wide range of applications requirements.Cerner Operations has three main functions: Cerner Service provides a second level support service, resolving application issues and escalating to appropriate team where necessary. Cerner Data Corrections manages user system corrections for Imperial. Cerner Back Office manages business as usual PAS configuration changes including clinic templates, correspondence and ward locations across the entire domain (Imperial and Chelsea).
Support is shared across teams so that no one area of activity is dependent on a single member of staff; however different members of the team will specialise and lead on specific areas of functionality.
Main duties of the job
The Data Corrections manager will be responsible for the management of the Data Corrections team and the Trust Basic & Advanced configuration of the Trusts Cerner Suite of Applications across all domains. The role will be Trust facing working with key operational and clinical staff to ensure that the systems are configured to meet the Trust's needs, and the staff receive a world class service from ICT.
Day to Day Administration/Management of the PAS/EPR Applications ensuring they are configured to meet the Trusts requirements
Providing guidance and support to the Program Team, CPG's and Corporate Departments
Develop and maintain efficient user-friendly standards, policies and procedures.
Monitor & report on KPI's & SLA's and implement changes to improve the system
Monitor suppliers against agreed SLA's
Assist in the Design, Implement & Maintenance of the Cerner Service Catalogue
Deputise for the Cerner Operations manager as required
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- Degree or Equivalent Experience
Desirable
Experience
Essential
- oExperience of supervisory/management role
- oExperience of PAS Application Support role
- oExperience of working in a highly integrated environment
- oEvidence of having created and implemented efficient, user-friendly processes and procedures
- oEvidence of having managed configuration change to systems
- oAn excellent understanding of the patient journey and the key challenges Trust clinicians face with respect to use of systems
- oKnowledge of legislation regarding NHS Information Governance
Desirable
- oExperience of working in an NHS Trust
- oExperience of Supporting Cerner Millennium
Communications Skills
Essential
- oExcellent verbal and written communication skills
- oGood inter-personnel skills, demonstratable ability manage relationships with staff at all levels across the organisation
- oAble to explain complex technical issues to nontechnical staff and aid those staff to arrive at considered deacons
- oMust be able to maintain a professional manner & dialogue even under duress
- oMust maintain a positive outlook under pressure
Person Specification
Education/ Qualifications
Essential
- Degree or Equivalent Experience
Desirable
Experience
Essential
- oExperience of supervisory/management role
- oExperience of PAS Application Support role
- oExperience of working in a highly integrated environment
- oEvidence of having created and implemented efficient, user-friendly processes and procedures
- oEvidence of having managed configuration change to systems
- oAn excellent understanding of the patient journey and the key challenges Trust clinicians face with respect to use of systems
- oKnowledge of legislation regarding NHS Information Governance
Desirable
- oExperience of working in an NHS Trust
- oExperience of Supporting Cerner Millennium
Communications Skills
Essential
- oExcellent verbal and written communication skills
- oGood inter-personnel skills, demonstratable ability manage relationships with staff at all levels across the organisation
- oAble to explain complex technical issues to nontechnical staff and aid those staff to arrive at considered deacons
- oMust be able to maintain a professional manner & dialogue even under duress
- oMust maintain a positive outlook under pressure
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
