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Liverpool University Hospitals NHS Foundation Trust

Patient flow co ordinator

The closing date is 10 December 2025

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Job summary

Patient flow Co-Ordinator

Band 3

37.5 Hours per week

Permanent

We are looking for a motivated, proactive individual with a strong attention to detail and good time management skills, to join our Emergency Department.

The candidate should have experience of working in an Emergency Department in a clinical role.

The role of the flow coordinator plays a key role in ensuring efficient patient flow by monitoring the patient's journey through the ED. This position serves as a liaison between clinical and administrative operations to help reduce delays and ensure that timely care is delivered for patients. The flow coordinator ensures that patients are progressing through their diagnostic and treatment plans without unnecessary delays.

This service will cover 07.00hrs-19.30hrs Mon- Sun

Main duties of the job

Monitor and document patient movement through the ED using the electronic tracking system

Identify and escalate delays in care

Communicate in real time with the MDT to address flow barriers

Support the ED nurse coordinator in managing patient flow and prioritising of patient transfers to wards, including participation in huddles to identify patient flow issues.

Maintain accurate, real time updates on patient status (discharge, admission, transfer)

About us

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women's Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. TheRoyal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

Details

Date posted

01 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

287-AMED-256-25

Job locations

Aintree University Hospital

Longmoor Lane

Liverpool

L9 7AL


Job description

Job responsibilities

Maintain momentum of discharge planning throughout the entire process; supporting and working in partnership with other members of the MDT; doctors, Nurses, occupational therapists, physiotherapists and other hospital assessment and discharge team members.

Establish and maintain productive integrated working relationships with social service and community healthcare colleagues as required.

To develop strong working relationships with ward teams, Discharge Lounge, Therapy teams, Discharge co-coordinators pharmacy etc., to support and co-ordinate timely and appropriate assessment and safe transfer or discharge of people from the emergency department.

For full list of duties please see job description

Job description

Job responsibilities

Maintain momentum of discharge planning throughout the entire process; supporting and working in partnership with other members of the MDT; doctors, Nurses, occupational therapists, physiotherapists and other hospital assessment and discharge team members.

Establish and maintain productive integrated working relationships with social service and community healthcare colleagues as required.

To develop strong working relationships with ward teams, Discharge Lounge, Therapy teams, Discharge co-coordinators pharmacy etc., to support and co-ordinate timely and appropriate assessment and safe transfer or discharge of people from the emergency department.

For full list of duties please see job description

Person Specification

Qualifications

Essential

  • Demonstrates a willingness & capability to undertake NVQ level 3

Experience

Essential

  • Demonstrable experience in hospital setting working at NVQ level 2

Knowledge

Essential

  • Reputation for high standard of patient care
Person Specification

Qualifications

Essential

  • Demonstrates a willingness & capability to undertake NVQ level 3

Experience

Essential

  • Demonstrable experience in hospital setting working at NVQ level 2

Knowledge

Essential

  • Reputation for high standard of patient care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree University Hospital

Longmoor Lane

Liverpool

L9 7AL


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

Aintree University Hospital

Longmoor Lane

Liverpool

L9 7AL


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Departmental Nurse Manager

Marcell St Hillaire

marcel.sthilaire@liverpoolft.nhs.uk

01515296938

Details

Date posted

01 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per annum

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

287-AMED-256-25

Job locations

Aintree University Hospital

Longmoor Lane

Liverpool

L9 7AL


Supporting documents

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