Liverpool University Hospitals NHS Foundation Trust

Assistant Anti-Fraud Specialist

Information:

This job is now closed

Job summary

  • As an Assistant Anti-Fraud Specialist (Band 5) you will be earning up to £34,581. Reporting to nominated Anti-Fraud Specialists for specific client work and be accountable to the Senior Anti-Fraud Managers for your overall performance. You will be required to provide a range of anti-fraud services, including co-ordinating National Fraud Initiative delivery across clients, undertaking focussed Local Proactive Exercises under the direction of nominated Anti-Fraud Specialists, and providing investigative support services via the use of data analytics and database interrogation techniques using tools such as those provided by the National Anti-Fraud Network (NAFN.)
  • You will also be required to supervise the work of interns, apprentices and temporary support staff as may be necessary.
  • You will have the freedom to act with some autonomy and flexibility, in line with an agreed programme of work and with defined budgets and timescales, whilst assisting the Anti-Fraud Specialists and Anti-Fraud Managers in providing a professional service aimed at adding value to NHS and Public Sector organisations.
  • You must be able to provide evidence of direct experience in undertaking a range of successful anti-fraud activities.
  • The post-holder will need to have a clean driving license and access to a vehicle, as whilst the post is classed as hybrid working there will be a requirement to travel to clients.

For further details please see Job Advert.

Main duties of the job

Independently takes responsibility for undertaking a broad range of proactive assignments (particularly Local Proactive Exercises, or 'LPE') that do not demand full Anti-Fraud Specialist (AFS) accreditation, which may be occasionally routine, but can frequently be complex, sensitive and non-financial in nature. These assignments will regularly require stakeholder planning and feedback reporting of a verbal and direct nature with senior client personnel (up to Executive level), reporting findings in a written manner and agreeing, including challenging, management responses (again, sometimes at Executive level) to recommended actions.

Has responsibility for co-ordinating all National Fraud Initiative (NFI) activities, under the direction of an AFS manager / senior manager, ensuring that: all deadlines are highlighted and monitored and met; that all briefings and communications to the AFS team and to clients NFI contacts are up-to-date, accurate and issued in a timely manner; that all matches are being progressed and progressed via a control spreadsheet; and, that any concerns around completion of NFI matches are escalated promptly to management. Assists clients with any queries around NFI system, requirements and actions.

Applies NHS anti-fraud principles to planning and delivering assignments.

For further detail please refer to JD/PS

About us

Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.

The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.

It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.

To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf

Follow us on Social Media:

Facebook - Liverpool University Hospitals Careers

Instagram - @LUHFTcareers

Twitter - @LUHFTcareers

Details

Date posted

18 December 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

287-MIAA-28-23

Job locations

One of MIAA Office Locations

TBC @ interview

TBC @ interview

CH2 1UL


Job description

Job responsibilities

The work will mainly be concerned with supporting AFS colleagues in delivering their client work plans through the delivery of assignments such as local and national proactive fraud exercises, local fraud risk measurement exercises, poster campaigns, surveys, dissemination of fraud alerts, fraud awareness events, presentations and other locally determined work as specified by the Head of Fraud, Senior AFS Manager or AFS Manager.

There will be personal accountability for leading on the coordination of the MIAA anti-fraud service in respect of its NFI work, under the direction and management of the AFS Manager / AFS Senior Manager. There will be a considerable degree or autonomy in ensuring that client briefings are issued in a timely manner, that deadlines are monitored, actioned and met, and that NFI work across the AFS team is progressed via the use of a control spreadsheet.

Performs all elements of a fraud risk based LPE assignments over a range of differing anti-fraud prevention and detection exercises, across a number of MIAA clients, which can include complex/ad hoc reviews often of a non-financial nature, with a view to detecting fraudulent activities or an increased risk of fraud occurring due to an identified system/control weakness. Is prepared to question and challenge client staff where necessary in order to obtain an accurate assessment of the area / testing under review.

Produces work to final report stage, setting out key control issues and recommendations. Discusses issues with client staff (up to Executive level) and produces final reports that can be taken to Audit Committee and Board level.

Performs other allocated routine and non-routine tasks e.g. file preparation, research and planning, testing and fraud control evaluation (including interviewing client staff), in accordance with relevant procedures and standards, for managers, colleagues and, to a significant extent, for clients. Produces draft reports which conclude upon fraud controls and identify potential irregularity issues that require further review by the nominated AFS. Produce work to a final report stage and issue, plus discussions with senior management if required around findings/recommendations.

Performs portfolio of work to budget and thereby contributes to delivery of overall fraud functions cost recovery. Ensure that weekly, monthly, quarterly and annual timetables are delivered. Undertake the majority of routine tasks showing initiative and with minimal supervision.

Makes recommendations as appropriate, often involving proposed changes to working practices and procedures following policy implementation.

Adheres and contributes to the continuous improvement philosophy to ensure MIAA continues to provide a valuable service focused upon clients needs.

Builds effective client relationships across the functions clients.

Regularly undertakes complex systems reviews that conclude upon financial control, client supply chains, client governance and control systems, physical security of cash and the safeguarding of assets. For example, anti-bribery compliance reviews, cyber-mandate fraud prevention reviews and procurement reviews.

Responds to queries from clients, which may be of a sensitive and confidential nature, and investigates and reports as necessary to the satisfaction of the client. These queries may relate to issues requiring a detailed understanding of client risks, NHS, and other sector, systems and existing guidance. Will obtain advice and guidance from AFS managers when necessary (i.e. technical or legislative matters) but is expected to show initiative and discuss with clients directly where queries are based on their own work undertaken or with regard to control/systems recommendations etc.

Contributes positively to their own appraisal process.

Fully complies with all aspects of the confidentiality policy and acts with discretion and professionalism at all times in completing their work.

To supervise and coach interns and temporary staff who are supporting the team periodically. Similarly, to assist management in coaching new AFS staff in the completion of proactive assignments and the requirements for the completion of NFI work as their clients.

For further information please see full Job description and Person Specification .

Job description

Job responsibilities

The work will mainly be concerned with supporting AFS colleagues in delivering their client work plans through the delivery of assignments such as local and national proactive fraud exercises, local fraud risk measurement exercises, poster campaigns, surveys, dissemination of fraud alerts, fraud awareness events, presentations and other locally determined work as specified by the Head of Fraud, Senior AFS Manager or AFS Manager.

There will be personal accountability for leading on the coordination of the MIAA anti-fraud service in respect of its NFI work, under the direction and management of the AFS Manager / AFS Senior Manager. There will be a considerable degree or autonomy in ensuring that client briefings are issued in a timely manner, that deadlines are monitored, actioned and met, and that NFI work across the AFS team is progressed via the use of a control spreadsheet.

Performs all elements of a fraud risk based LPE assignments over a range of differing anti-fraud prevention and detection exercises, across a number of MIAA clients, which can include complex/ad hoc reviews often of a non-financial nature, with a view to detecting fraudulent activities or an increased risk of fraud occurring due to an identified system/control weakness. Is prepared to question and challenge client staff where necessary in order to obtain an accurate assessment of the area / testing under review.

Produces work to final report stage, setting out key control issues and recommendations. Discusses issues with client staff (up to Executive level) and produces final reports that can be taken to Audit Committee and Board level.

Performs other allocated routine and non-routine tasks e.g. file preparation, research and planning, testing and fraud control evaluation (including interviewing client staff), in accordance with relevant procedures and standards, for managers, colleagues and, to a significant extent, for clients. Produces draft reports which conclude upon fraud controls and identify potential irregularity issues that require further review by the nominated AFS. Produce work to a final report stage and issue, plus discussions with senior management if required around findings/recommendations.

Performs portfolio of work to budget and thereby contributes to delivery of overall fraud functions cost recovery. Ensure that weekly, monthly, quarterly and annual timetables are delivered. Undertake the majority of routine tasks showing initiative and with minimal supervision.

Makes recommendations as appropriate, often involving proposed changes to working practices and procedures following policy implementation.

Adheres and contributes to the continuous improvement philosophy to ensure MIAA continues to provide a valuable service focused upon clients needs.

Builds effective client relationships across the functions clients.

Regularly undertakes complex systems reviews that conclude upon financial control, client supply chains, client governance and control systems, physical security of cash and the safeguarding of assets. For example, anti-bribery compliance reviews, cyber-mandate fraud prevention reviews and procurement reviews.

Responds to queries from clients, which may be of a sensitive and confidential nature, and investigates and reports as necessary to the satisfaction of the client. These queries may relate to issues requiring a detailed understanding of client risks, NHS, and other sector, systems and existing guidance. Will obtain advice and guidance from AFS managers when necessary (i.e. technical or legislative matters) but is expected to show initiative and discuss with clients directly where queries are based on their own work undertaken or with regard to control/systems recommendations etc.

Contributes positively to their own appraisal process.

Fully complies with all aspects of the confidentiality policy and acts with discretion and professionalism at all times in completing their work.

To supervise and coach interns and temporary staff who are supporting the team periodically. Similarly, to assist management in coaching new AFS staff in the completion of proactive assignments and the requirements for the completion of NFI work as their clients.

For further information please see full Job description and Person Specification .

Person Specification

Qualifications

Essential

  • Degree or equivalent experience

Desirable

  • NHSCFA Accredited Counter Fraud Officer/Technician

Experience

Essential

  • Relevant working experience which could be in a fraud, or in a financial / audit / compliance role in either the public or private sectors
  • Administrative / clerical experience gained in a busy office environment
  • Experience to demonstrate proficiency in Microsoft Office - Word, Excel, and Outlook

Desirable

  • Experience in Supervising a Team
  • NHS experience
  • Experience of working in a customer/client focused environment

Knowledge

Essential

  • To demonstrate an appreciation of NHS structure, policy, functions and systems together with the aptitude to build on that knowledge
  • To demonstrate an appreciation of NHS antifraud arrangements and governance principles and practice together with the aptitude to build on that knowledge
  • To demonstrate an appreciation of NHS, and other sector, audit and risk management requirements and control arrangements, with an aptitude to continually develop that knowledge
  • Confidentiality

Desirable

  • Experience of note/ minute taking and diary management
  • Understanding of the requirements of Data Protection

Skills

Essential

  • Must have the ability to negotiate and persuade, sometimes in a setting that is unresponsive or hostile to findings arising from fraud proactive or other reviews
  • Must have a good level of numeracy
  • Must have the ability to make judgements and recommendations in the context of complex systems and risk and materiality of findings
  • Must have good administrative, co-ordination and project management skills and the ability to work autonomously
  • Excellent interpersonal and communication skills to enable complicated fraud and control issues to be explained to a range of NHS and other sectors staff
  • Ability to establish and maintain professional relationships internally and externally
  • Ability to organise own work and to demonstrate initiative required to ensure all tasks are complete
  • Experience of independently managing a varied workload to meet demanding deadlines
  • Must have ability to manage, hold and analyse large amounts of data, draw sound conclusions and present findings in an easily understood format

Other

Essential

  • Demonstrates and a willingness to undertake personal development

Desirable

  • Leadership qualities
Person Specification

Qualifications

Essential

  • Degree or equivalent experience

Desirable

  • NHSCFA Accredited Counter Fraud Officer/Technician

Experience

Essential

  • Relevant working experience which could be in a fraud, or in a financial / audit / compliance role in either the public or private sectors
  • Administrative / clerical experience gained in a busy office environment
  • Experience to demonstrate proficiency in Microsoft Office - Word, Excel, and Outlook

Desirable

  • Experience in Supervising a Team
  • NHS experience
  • Experience of working in a customer/client focused environment

Knowledge

Essential

  • To demonstrate an appreciation of NHS structure, policy, functions and systems together with the aptitude to build on that knowledge
  • To demonstrate an appreciation of NHS antifraud arrangements and governance principles and practice together with the aptitude to build on that knowledge
  • To demonstrate an appreciation of NHS, and other sector, audit and risk management requirements and control arrangements, with an aptitude to continually develop that knowledge
  • Confidentiality

Desirable

  • Experience of note/ minute taking and diary management
  • Understanding of the requirements of Data Protection

Skills

Essential

  • Must have the ability to negotiate and persuade, sometimes in a setting that is unresponsive or hostile to findings arising from fraud proactive or other reviews
  • Must have a good level of numeracy
  • Must have the ability to make judgements and recommendations in the context of complex systems and risk and materiality of findings
  • Must have good administrative, co-ordination and project management skills and the ability to work autonomously
  • Excellent interpersonal and communication skills to enable complicated fraud and control issues to be explained to a range of NHS and other sectors staff
  • Ability to establish and maintain professional relationships internally and externally
  • Ability to organise own work and to demonstrate initiative required to ensure all tasks are complete
  • Experience of independently managing a varied workload to meet demanding deadlines
  • Must have ability to manage, hold and analyse large amounts of data, draw sound conclusions and present findings in an easily understood format

Other

Essential

  • Demonstrates and a willingness to undertake personal development

Desirable

  • Leadership qualities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

One of MIAA Office Locations

TBC @ interview

TBC @ interview

CH2 1UL


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Liverpool University Hospitals NHS Foundation Trust

Address

One of MIAA Office Locations

TBC @ interview

TBC @ interview

CH2 1UL


Employer's website

https://www.liverpoolft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Audit Fraud Manager

Paul Bell

paul.bell@miaa.nhs.uk

07552253068

Details

Date posted

18 December 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

287-MIAA-28-23

Job locations

One of MIAA Office Locations

TBC @ interview

TBC @ interview

CH2 1UL


Supporting documents

Privacy notice

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