Clinical Site Manager

Job description

Job responsibilities

Work with all teams to seek to constantly develop and improve the Emergency Department (ED), emergency and elective inpatients pathways in order to facilitate a seamless delivery of high standards of care based on a corporate patient view, with a focus to eradicate over-crowding in ED. This will include supporting Divisions with Corporate Projects including reducing the median hour of discharge.

Act as a role model for excellent clinical practice and standards of behaviour, promoting the trusts values and behaviours at all times, as well as expecting this of others.

Act as a senior clinical decision maker for patient flow when issues are escalated that the relevant teams are unable to resolve. You will work with the staff to ensure future learning and development of staffs problem-solving skills.

Provide the necessary timely business intelligence and evidence to support decisions, communicating and empowering the necessary staff to ensure these are actioned.

Ensure that appropriate issues are escalated to the right people at the right time to ensure safe and appropriate practice and standards are being maintained. These may be clinical, operational, financial or reputational issues that have wider trust implications.

Communication

Ensure highly developed communication skills to be able to facilitate liaison between departments and between the multi-professional teams. The role will be required to constructively challenge standards and behaviours, enabling the resolution and learning for those involved.

Service Delivery and Improvement

The day-to-day senior operational & Clinical support to enable timely effective decisions to be made about the daily capacity and flow engaging Divisional and Clinical Leads as required. Provide support to developing robust operational plans in line with all the standards the trust is required to achieve. The decision making processes should be primarily to enable patient safety but also to make the most effective and efficient use of allocated resources.

People Management and Development

Responsible for carrying out duties in line with the Trusts e-rostering processes, including managing rosters, supporting staff allocation, and contributing to effective budget reconciliation and workforce planning

Be an accountable leader and practitioner who is highly visible throughout the trust and who supports the clinical patient pathways promoting clinical standards. This will be as a result of using personal advanced practice skills, as well as facilitating learning in others. You will provide visible and productive support where needed on any given shift.

Patient Care Delivery

With regards to problems identified with patient flow issues, undertake a root cause analysis for problems which arise that are unable to be resolved immediately. Take the responsibility to facilitate learning, change and systems to avoid repetition of the problem through liaison with all the departments involved.

Ensure that the patients care is always prioritised and act as a patient advocate.

Learning and Development

Attend mandatory training updates as required.

Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process.

Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.

Identify own learning needs and jointly plan training requirements with your line manager

Participate in the Trusts appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service.

Person Specification

Professional Registration

Essential

• Registered nurse with NMC
• Masters degree level qualification or equivalent experience
• Evidence of further/ ongoing professional development

Desirable

• formal project management qualification
• professional clinical qualification

Experience & Qualifications

Essential

• Significant management experience
• The ability to lead a team and delegate duties
• Comprehensive understanding of clinical governance

Desirable

• Evidence/ understanding of service improvement techniques
• Evidence in delivering improvements to facilitate change that has has direct patient benefit

Skills

Essential

• Exceptional communication skills, both verbal and written
• The ability to manage difficult situations appropriately
• To be able to plan, prioritise and delegate work
• The ability to deal with multiple different demands in a short space of time
• The ability to lease with multiple teams to share information

Desirable

• Knowledge of IT systems such as Careflow, Symphony, Evolve, Panda, Bamboo, Health Roser, Microsoft teams& Excel
• Evidence of team building skills

People Management

Essential

• Evidence of leading a team and working alongside HR , sickness management, disciplinary management
• Evidence of using policies and procedures to ensure equality is maintained

Desirable

• The ability to motivate a team in difficult situations and following distressing incidents
• Evidence of dealing and communication difficult and sensitive information

Equality, Diversity and Inclusion

Essential

• Evidence of having undertaken own development to improve understanding of equalities issues
• Evidence of having championed diversity in previous roles (as appropriate to role)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

Address

Worthing

Lyndhurst Road

Worthing

BN112DH

Employer's website

https://www.uhsussex.nhs.uk/ (Opens in a new tab)