Job summary
12 Secondment or Fixed Term
Full Time: 37.5 hours per week
Agile working (2 minimum days in the office)
** PREVIOUS APPLICANTS NEED NOT APPLY **
The Digital Transformation team are looking for an enthusiastic, confident, and highly motivated Digital Trainer & eLearn developer to join our team. This is a friendly and passionate team; whose members continually strive to improve their service.
Applicants must have knowledge of NHS practices with a background knowledge to work in a team responsible for design, development, planning and delivery of broad ranging Digital Training programme, to a wide range of Trust staff.
Our ideal candidates will have a strong team work ethic with an ability to support and consistently deliver a client-focussed service which promotes good customer service and effective working relationships to provide training on IT and clinical systems such as but not limited to Rio, Oxcare, eObs and Emeds, delivering to clinicians, nursing staff, administrators and other relevant staff groups.
The post holder will be responsible for working in partnership with the clinical transformation managers to engage staff to support the redesign of current systems, processes, documentation, training and delivering progress updates across multidisciplinary teams ensuring milestones are met and risk mitigated and/or managed where possible. Therefore, the individual will need the ability to work under pressure and respond to short timescales.
Main duties of the job
Role Responsibilities
- To provide staff with training and support in all IT applications to Trust staff employing a range of traditional face to face training and a mix of modern multi-media formats, including remote training via applications such as Microsoft Teams and video demonstration. The IT Trainer will be expected to work across all areas of the trust as necessary
- To design and develop training courses and associated materials, including eLearning and video resources and guides.
- To assist and support Trust staff on a range of clinical and non-clinical IT systems, responding to email, telephone and Help Desk call as required.
- To maintain the provision of up to date training material and guides on ESR, the Trusts Intranet
About us
Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.
We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.
Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
- We're Kind
- We're Fair
- We Listen
- We Care
Job description
Job responsibilities
The ideal candidate will have the following skills and experience:
- Experience of working within the NHS and understanding of Primary, Secondary and Community Care services and relationships
- Excellent verbal & written communication & presentation skills
- Excellent interpersonal skills motivating, persuading, negotiating as required
- Ability to work as part of a team and on own initiative
- Excellent planning and organisational skills with the ability to work to tight deadlines and manage competing demands
Key Tasks and Responsibilities
- To provide group IT training sessions and individual IT training/support to staff of all grades and to staff who may have specific needs.
- Deliver webinars on a range of clinical and Trust systems.
- Create and maintain guidance/instruction from the training manager e-learns to support clinical processes.
- Provide on-site training support to services as needed, this includes floor walking at key points such as system upgrades.
- Keep accurate and up-to-date records of all training offered and given.
- Regularly review of content and relevance of training, updating training programmes as necessary, in line with national and local requirements.
- To be responsible for updating the Clinical Information System manuals and other IT application crib sheets/manuals as required.
- Deliver all IT training to an agreed Trust and national standard, using training techniques appropriately.
- Ensure IT trainer status and qualification (TAP) is maintained attending relevant training and updating with the Institute of IT Trainers.
- Ensure all new staff are scheduled on to Electronic Clinical Records training appropriate for their role.
- Demonstrate excellent working knowledge of MS office suite.
- Maintain training equipment and consumables.
- Undertake any other duties that may be required from time to time as are consistent with the responsibilities of the grade and needs of the service.
- To develop engaging learning activities and exercises that enhances the learning process, information retention and transfer.
- Help with Testing pre and Post Maintenance and Config Release and writing test scripts
Job description
Job responsibilities
The ideal candidate will have the following skills and experience:
- Experience of working within the NHS and understanding of Primary, Secondary and Community Care services and relationships
- Excellent verbal & written communication & presentation skills
- Excellent interpersonal skills motivating, persuading, negotiating as required
- Ability to work as part of a team and on own initiative
- Excellent planning and organisational skills with the ability to work to tight deadlines and manage competing demands
Key Tasks and Responsibilities
- To provide group IT training sessions and individual IT training/support to staff of all grades and to staff who may have specific needs.
- Deliver webinars on a range of clinical and Trust systems.
- Create and maintain guidance/instruction from the training manager e-learns to support clinical processes.
- Provide on-site training support to services as needed, this includes floor walking at key points such as system upgrades.
- Keep accurate and up-to-date records of all training offered and given.
- Regularly review of content and relevance of training, updating training programmes as necessary, in line with national and local requirements.
- To be responsible for updating the Clinical Information System manuals and other IT application crib sheets/manuals as required.
- Deliver all IT training to an agreed Trust and national standard, using training techniques appropriately.
- Ensure IT trainer status and qualification (TAP) is maintained attending relevant training and updating with the Institute of IT Trainers.
- Ensure all new staff are scheduled on to Electronic Clinical Records training appropriate for their role.
- Demonstrate excellent working knowledge of MS office suite.
- Maintain training equipment and consumables.
- Undertake any other duties that may be required from time to time as are consistent with the responsibilities of the grade and needs of the service.
- To develop engaging learning activities and exercises that enhances the learning process, information retention and transfer.
- Help with Testing pre and Post Maintenance and Config Release and writing test scripts
Person Specification
Education/Qualification
Essential
- Relevant Degree or equivalent knowledge and experience
- Excellent key skills and good IT Competency e.g. Microsoft Office, Databases
Experience and Knowledge
Essential
- Minimum 2 years' experience of using clinical information systems
- Minimum 2 years' experience of working in the NHS
- Experience of training on a one to one basis or in small groups, using a variety of training methods e.g. TAP method, eLearning
Skills and Abilities
Essential
- Delivery Training using a wide range of applications, systems and devices
- Excellent planning and organisational skills
- Knowledge of learning styles
Desirable
- Create eLearning packages
Person Specification
Education/Qualification
Essential
- Relevant Degree or equivalent knowledge and experience
- Excellent key skills and good IT Competency e.g. Microsoft Office, Databases
Experience and Knowledge
Essential
- Minimum 2 years' experience of using clinical information systems
- Minimum 2 years' experience of working in the NHS
- Experience of training on a one to one basis or in small groups, using a variety of training methods e.g. TAP method, eLearning
Skills and Abilities
Essential
- Delivery Training using a wide range of applications, systems and devices
- Excellent planning and organisational skills
- Knowledge of learning styles
Desirable
- Create eLearning packages
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
