Medway NHS Foundation Trust

Clinical Support Worker - Generic

Information:

This job is now closed

Job summary

Clinical Support Worker - Generic

Division: All Clinical Divisions

Band: NHS AfC Band 3

Salary: £25,760 - £27,476 per annum/pro rata

We are recruiting for a Clinical Support Worker band 3 who shares our ambition and vision to deliver theBest of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Clinical Support Workers are responsible for carrying out assigned tasks as part of the clinical team in support of registered nurses, and to undertake some aspects of care provision without direct supervision. Ensuring the safety and wellbeing of patients/clients, always working in a manner that promotes dignity and human rights, through the adoption of persons centred care principles.

Main duties of the job

The successful applicant will be an experienced clinical support worker, preferably with experience within an Emergency Department or other acute area. We are a great employer for supporting your career aspirations and welcome those aspiring to be a future Nursing Associate.

You will gain a great deal of knowledge and complement the nursing workforce to the benefit of patients

Ensure patients receive timely tests and investigations and that great care is at the heart of what we do

You will be allocated to a team of nursing staff and receive an extensive induction package

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

About us

Do you have the ambition and vision to deliver our mission of theBest of Care by the Best of People providing excellent care, every time?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy - Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:

B - Bold

E - Every person counts

S - Sharing and open

T - Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

Details

Date posted

31 July 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

275-0726-CSW-GEN

Job locations

Medway NHS Foundation Trust

Gillingham

ME7 5NY

United Kingdom


Job description

Job responsibilities

The Key responsibilities of this role include:

Provide excellent customer care skills to ensure patients come first

Undertakes a range of delegated clinical care duties to deliver agreed plans of care, acting on own initiative

Demonstrate, encourage and assist patients in undertaking therapeutic activities within parameters of agreed care plans and under guidance of registered practitioners

To ensure patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines

Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals

To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care

Job description

Job responsibilities

The Key responsibilities of this role include:

Provide excellent customer care skills to ensure patients come first

Undertakes a range of delegated clinical care duties to deliver agreed plans of care, acting on own initiative

Demonstrate, encourage and assist patients in undertaking therapeutic activities within parameters of agreed care plans and under guidance of registered practitioners

To ensure patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines

Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals

To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care

Person Specification

Qualifications

Essential

  • Health, Social Care certificate

Experience

Essential

  • Previous experience in an acute hospital setting
  • Able to work without direct supervision from a Registered Nurse and accept responsibility for delegated work

Value Based Question

Essential

  • Give an example of a time where you have demonstrated a 'can do' attitude (including the situation you were in) and the outcome

Skills

Essential

  • Able to read, write, communicate and perform simple calculations
  • Ability to prioritise workload with supervision
  • Can demonstrate practical skills to others
Person Specification

Qualifications

Essential

  • Health, Social Care certificate

Experience

Essential

  • Previous experience in an acute hospital setting
  • Able to work without direct supervision from a Registered Nurse and accept responsibility for delegated work

Value Based Question

Essential

  • Give an example of a time where you have demonstrated a 'can do' attitude (including the situation you were in) and the outcome

Skills

Essential

  • Able to read, write, communicate and perform simple calculations
  • Ability to prioritise workload with supervision
  • Can demonstrate practical skills to others

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Medway NHS Foundation Trust

Address

Medway NHS Foundation Trust

Gillingham

ME7 5NY

United Kingdom


Employer's website

https://www.medway.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Medway NHS Foundation Trust

Address

Medway NHS Foundation Trust

Gillingham

ME7 5NY

United Kingdom


Employer's website

https://www.medway.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Clinical Workforce

Caroline Mpita

carolinempita@nhs.net

Details

Date posted

31 July 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

275-0726-CSW-GEN

Job locations

Medway NHS Foundation Trust

Gillingham

ME7 5NY

United Kingdom


Supporting documents

Privacy notice

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