Oxford Health NHS Trust

Receptionist/Administrator - Aylesbury

Information:

This job is now closed

Job summary

We are looking for a 9 Month Maternity Cover for our Prescription Team, at our site in The Sue Nicholls Centre Aylesbury. The Prescription Administrator provides support to our Doctors & Clinicians in the receipt and preparation of repeat prescriptions for our patients. You will be the main point of contact for enquiries about prescriptions from patients. A good telephone manner and excellent communication skills are essential.

Please note this vacancy may close early if sufficient numbers of applications are received.

Main duties of the job

To process, all repeat items of medication sent in by patients using the various protocols in place. This includes voicemail requests, Email requests, Online requests, Paper requests.

To liaise with patients, pharmacies, residential homes and other outside agencies regarding queries and requests.

To ensure repeat medication is issued in line with Oxford Health protocols that are in place, and when queries are raised that they are dealt with in the best way and given to the appropriate person.

To ensure that any queries on medication are highlighted to the Doctors.

Identify patients requiring a medication review and forward to the Doctors Administration department.

Keep records up to date for monitoring purposes.

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

  • Excellent opportunities for career progression
  • Access to tailored individual and Trust wide learning and development
  • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
  • NHS Discount across a wide range of shops, restaurants and retailers
  • Competitive pension scheme
  • Lease car scheme
  • Cycle to work scheme
  • Employee Assistance Programme
  • Mental Health First Aiders
  • Staff accommodation (please note waiting lists may apply)
  • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Details

Date posted

14 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Per annum

Contract

Fixed term

Duration

9 months

Working pattern

Full-time

Reference number

267-BM6674328

Job locations

The Sue Nicholls Centre

Bierton Road

Aylesbury Bucks

HP20 1EG


Job description

Job responsibilities

Please see the attached Job Description for full details of of man duties and responsibilities of the role.

Job description

Job responsibilities

Please see the attached Job Description for full details of of man duties and responsibilities of the role.

Person Specification

Excel

Essential

  • Knowledge of Excel

Desirable

  • Knowledge of Excel

Reception experience

Essential

  • ability to handle conflict

Desirable

  • ability to handle conflict

Essential

Essential

  • Qualifications Grade
  • Years Experience
  • Knowledge Requirements
  • Personal Qualities
  • Car Owner

Desirable

  • Excel
  • Typing Qualification
  • Reception Experience
  • Administration experience
  • Car Owner
Person Specification

Excel

Essential

  • Knowledge of Excel

Desirable

  • Knowledge of Excel

Reception experience

Essential

  • ability to handle conflict

Desirable

  • ability to handle conflict

Essential

Essential

  • Qualifications Grade
  • Years Experience
  • Knowledge Requirements
  • Personal Qualities
  • Car Owner

Desirable

  • Excel
  • Typing Qualification
  • Reception Experience
  • Administration experience
  • Car Owner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Oxford Health NHS Trust

Address

The Sue Nicholls Centre

Bierton Road

Aylesbury Bucks

HP20 1EG


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Oxford Health NHS Trust

Address

The Sue Nicholls Centre

Bierton Road

Aylesbury Bucks

HP20 1EG


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Office Manager

Nicole Atkinson

Nicole.atkinson@oxfordhealth.nhs.uk

01865901951

Details

Date posted

14 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Per annum

Contract

Fixed term

Duration

9 months

Working pattern

Full-time

Reference number

267-BM6674328

Job locations

The Sue Nicholls Centre

Bierton Road

Aylesbury Bucks

HP20 1EG


Supporting documents

Privacy notice

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