Mental Health Administrator - Swindon

Job summary

Do you have excellent communication skills?

Are you emotionally resilient?

Do you want an administration role where you can make a real difference?

If you're looking to join a unique administration team, the Swindon Child and Adolescent Mental Health team, based in Swindon, and forming part of Oxford Health NHS Trust, are keen to hear from you.

We are dedicated to supporting Consultant Psychiatrists and other mental health staff who provide support to children and young people experiencing Mental Health issues. We are an extremely supportive team, and together, we all make a real difference in the community.

Main duties of the job

This is an administrative role which can be demanding, challenging and requires skill to handle all contacts with confidence, compassion, patience and professionalism.

The main duties for this post are dealing with a high volume of calls both from service users and professionals, covering our Out Patient Reception Desk - welcoming service users and clinicians, booking room requests and scheduling appointments , processing both incoming and outgoing post, actioning voice messages received and monitoring and processing of any incoming team emails and referrals.

About us

In return you will receive support and development from the team and the Trust itself, such as continuing professional development, opportunity to undertake apprenticeships, yearly appraisals etc.

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression
• Access to tailored individual and Trust wide learning and development
• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
• NHS Discount across a wide range of shops, restaurants and retailers
• Competitive pension scheme
• Lease car scheme
• Cycle to work scheme
• Employee Assistance Programme
• Mental Health First Aiders
• Staff accommodation (please note waiting lists may apply)
• Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Employer details

Employer name

Oxford Health NHS Trust

Address

Swindon

Okus Road

Swindon

SN1 4JS

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Oxford Health NHS Trust

Address

Swindon

Okus Road

Swindon

SN1 4JS

Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

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