North Cumbria Integrated Care NHS Foundation Trust

Data Quality Officer

Information:

This job is now closed

Job summary

Data Quality Officer - Band 4 - Permanent Part-Time 30 hours per week.

An exciting opportunity has arisen to join the Data Quality Team as a Data Quality Officer. The role of the Data Quality Team is to ensure robust processes are in place to deliver the highest level of accuracy with regard to data capture, data assignment and data validation.

The Data Quality Team sits within a wider department that includes the Contact Centre and Patient Access Team. The team consists of Data Quality Assistants, Data Quality Officers and Data Quality Facilitators working closely together to improve the quality of the data in the Trust across a number of digital systems.

Main duties of the job

The Data Quality Officer plays a critical role in supporting the Trust's data quality efforts by conducting comprehensive and robust waiting list validation. This role is vital in ensuring the accuracy of patient data, addressing errors in patient entries, and improving the quality of waiting list records. The officer will work closely with staff across the Trust to identify and correct discrepancies in waiting list data, ensuring that only true waiters remain on the waiting lists. The post holder will help to calculate true waiting figures and reduce wasted clinic slots, thereby optimizing resource use and improving patient care.

This role will be integral to supporting the Data Quality Team in working with services to 'get it right first time'. As a Data Quality Officer you will be working in clinical systems to identify, process and correct data quality issues. You will work with the data quality facilitators to implement processes to ensure that data is recorded accurately by clinical and administrative teams.

Waiting List Validation: Conduct a thorough and accurate waiting list validation process to ensure all patients on the Trust's waiting lists are genuine and their data is accurate.

Data Entry and Quality Assurance: Identify and correct errors or inaccuracies in waiting list entries caused by inconsistent data entry practices. This includes reviewing and validating patient details, such as referral dates, clinical priorities, and current waiting statuses.

About us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.

Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':

  • Being a clinically led organisation
  • Quality and safety at the heart of our Trust
  • A positive patient experience every time
  • A great place to work
  • Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.

Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.

Details

Date posted

23 December 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Per Annum Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

262-A-24-6846519

Job locations

Maglona House

68 Kingstown Broadway

Carlisle

CA3 0HA


Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

  • Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

Please note the cost of the DBS check is increasing from 2nd December and the new cost will be

Standard DBS check £21.50, Enhanced DBS check £49.50 + any admin costs.

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Job description

Job responsibilities

Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.

Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed.

If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.

Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.

Please ensure that you document evidence of meeting all the essential criteria in the supporting information.

If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.

Important Information

Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.

For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:

  • Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

  • youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure
  • the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.

If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro Tel: 0300 123 1999, or email: helpline@nacro.org.uk

Unlock Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website

Please note the cost of the DBS check is increasing from 2nd December and the new cost will be

Standard DBS check £21.50, Enhanced DBS check £49.50 + any admin costs.

The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.

Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.

As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.

A lease car may be available for this position; further details will be provided upon appointment if applicable.

27-day holiday scheme rising to 33 after 10 years

Flexible working Scheme

Excellent opportunities for development

Competitive NHS Pension scheme

Access to NHS discounts with retailers and leisure companies

EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems

These schemes are subject to availability

Person Specification

Other Requirements

Essential

  • Motivation
  • Adaptability
  • Meticulous
  • Willing to undertake relevant further training

Skills and Aptitudes

Essential

  • IT skills.
  • Good communication skills.
  • Team working ability.
  • Able to work to deadlines.

Desirable

  • Administration skills.
  • Able to use initiative appropriately.

Knowledge

Essential

  • Delivery of health care in all sectors.
  • I-soft PAS admission, transfer and discharging procedures.
  • Microsoft Office.
  • Equality issues.

Desirable

  • Health records management.

Qualifications

Essential

  • NVQ 3 in business administration or equivalent.
  • GCSE English, maths and biology / science, C grade or above, or equivalent.
  • Essential IT skills (EITS) or equivalent.

Experience

Essential

  • Patient administration and clinical coding processes around inpatient, day cases, waiting lists, ward attender and out-patients.
  • Data management.

Desirable

  • Clinical coding.
Person Specification

Other Requirements

Essential

  • Motivation
  • Adaptability
  • Meticulous
  • Willing to undertake relevant further training

Skills and Aptitudes

Essential

  • IT skills.
  • Good communication skills.
  • Team working ability.
  • Able to work to deadlines.

Desirable

  • Administration skills.
  • Able to use initiative appropriately.

Knowledge

Essential

  • Delivery of health care in all sectors.
  • I-soft PAS admission, transfer and discharging procedures.
  • Microsoft Office.
  • Equality issues.

Desirable

  • Health records management.

Qualifications

Essential

  • NVQ 3 in business administration or equivalent.
  • GCSE English, maths and biology / science, C grade or above, or equivalent.
  • Essential IT skills (EITS) or equivalent.

Experience

Essential

  • Patient administration and clinical coding processes around inpatient, day cases, waiting lists, ward attender and out-patients.
  • Data management.

Desirable

  • Clinical coding.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Maglona House

68 Kingstown Broadway

Carlisle

CA3 0HA


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North Cumbria Integrated Care NHS Foundation Trust

Address

Maglona House

68 Kingstown Broadway

Carlisle

CA3 0HA


Employer's website

https://www.ncic.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Data Quality and Patient Access Team Lead

Emma Dickson

Emma.Dickson@ncic.nhs.uk

01228603997

Details

Date posted

23 December 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Per Annum Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

262-A-24-6846519

Job locations

Maglona House

68 Kingstown Broadway

Carlisle

CA3 0HA


Supporting documents

Privacy notice

North Cumbria Integrated Care NHS Foundation Trust's privacy notice (opens in a new tab)