Digital and internal communications officer

Barts Health NHS Trust

Information:

This job is now closed

Job summary

Digital and internal communications officer, Band 6Barts Health NHS Trust is looking for a bright, enthusiastic and highly motivated digital and internal communications officer that has a keen interest in helping staff feel engaged at work. It is an exciting time to join our Trust as we continue on our journey to deliver safe and compassionate care to more than 6,000 patients every single day across the largest Trust in the UK.

As a communications team, we're responsible for promoting and defending the reputation of the Trust. We do this through strategic communications advice and support to our executive and hospital management teams, proactive and responsive media and stakeholder relations, engaging social and digital channels, creatively promoting our brand and inspiring internal communications.

Main duties of the job

This position is responsible for producing and strategically supporting on our various internal and digital communications channels, ensuring that they are engaging and informative. We are looking for fresh ideas to engage our 20,000+ staff, so creativity and a can-do attitude are essential attributes of the successful candidate.

The post holder will be responsible for developing our digital channels including the Trust external public facing websites, our intranet WeShare, and our social media channels. You'll be managed by the digital and internal communications manager and will work closely with colleagues in the communications team and staff Trust wide.

We are always looking to deliver impactful and effective communications to our various stakeholders, so creativity and a can-do attitude are essential attributes of the successful candidate. You will have a keen interest in helping staff feel engaged at work and patients feel assured about the care we provide. We welcome applicants from any sector, providing you can demonstrate a passion for a busy and broad communications role, and a thirst for getting under the skin of a large and complex organisation.

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Date posted

31 January 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£44,806 to £53,134 a year per annum inc

Contract

Permanent

Working pattern

Full-time

Reference number

259-6951024GSS

Job locations

20 Churchill Place

London

E14 5HJ


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

For further details contact:

Lucy Graham, digital and internal communications manager, lucy.graham11@nhs.net

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

For further details contact:

Lucy Graham, digital and internal communications manager, lucy.graham11@nhs.net

Person Specification

Qualifications

Essential

  • Degree or equivalent experience in a related discipline

Desirable

  • Evidence of continued professional development and national best practice within the communications sector
  • CIPR accredited

Experience

Essential

  • Leading on the development of internal communications strategies to engage staff
  • Leading on the development of digital communications strategies to engage internal and external stakeholders
  • Working within a culturally and politically complex environment
  • Leading on the implementation of communications plans under considerable time pressure - anticipating, analysing and prioritising workloads
  • Managing a content management system and training and supporting a large team of publishers
  • Commissioning, managing and using scheduling and analytical tools to plan and manage digital channels

Desirable

  • Experience working within the NHS and/or charity sectors
  • Experience of a major incident or significant major incident preparation in a complex environment

Knowledge

Essential

  • Demonstrated understanding of effectively engaging various stakeholders
  • Commissioning and managing external contractors (writers, photographers, etc)
  • Knowledge of the NHS and public services
  • Understanding of issues around confidentiality and data protection

Desirable

  • Brand management
  • Quantitative and qualitative research methodology
  • Delivery of major incident communications

Skills

Essential

  • Developing creative and engaging communications collateral for internal and digital communications campaigns
  • Writing and editing engaging copy
  • Establishing and maintaining effective working relationships with stakeholders
  • Ability to tolerate uncertainty and manage conflicting priorities
  • Ability to meet challenging deadlines
  • Ability to digest information from long and complex documents and other documents and to summarise in clear language and easily accessible formats to be relevant to audiences

Desirable

  • Design and desktop publishing eg Photoshop, Illustrator
Person Specification

Qualifications

Essential

  • Degree or equivalent experience in a related discipline

Desirable

  • Evidence of continued professional development and national best practice within the communications sector
  • CIPR accredited

Experience

Essential

  • Leading on the development of internal communications strategies to engage staff
  • Leading on the development of digital communications strategies to engage internal and external stakeholders
  • Working within a culturally and politically complex environment
  • Leading on the implementation of communications plans under considerable time pressure - anticipating, analysing and prioritising workloads
  • Managing a content management system and training and supporting a large team of publishers
  • Commissioning, managing and using scheduling and analytical tools to plan and manage digital channels

Desirable

  • Experience working within the NHS and/or charity sectors
  • Experience of a major incident or significant major incident preparation in a complex environment

Knowledge

Essential

  • Demonstrated understanding of effectively engaging various stakeholders
  • Commissioning and managing external contractors (writers, photographers, etc)
  • Knowledge of the NHS and public services
  • Understanding of issues around confidentiality and data protection

Desirable

  • Brand management
  • Quantitative and qualitative research methodology
  • Delivery of major incident communications

Skills

Essential

  • Developing creative and engaging communications collateral for internal and digital communications campaigns
  • Writing and editing engaging copy
  • Establishing and maintaining effective working relationships with stakeholders
  • Ability to tolerate uncertainty and manage conflicting priorities
  • Ability to meet challenging deadlines
  • Ability to digest information from long and complex documents and other documents and to summarise in clear language and easily accessible formats to be relevant to audiences

Desirable

  • Design and desktop publishing eg Photoshop, Illustrator

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Barts Health NHS Trust

Address

20 Churchill Place

London

E14 5HJ


Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Barts Health NHS Trust

Address

20 Churchill Place

London

E14 5HJ


Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Digital and internal comms manager

Lucy Graham

lucy.graham11@nhs.net

Date posted

31 January 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£44,806 to £53,134 a year per annum inc

Contract

Permanent

Working pattern

Full-time

Reference number

259-6951024GSS

Job locations

20 Churchill Place

London

E14 5HJ


Supporting documents

Privacy notice

Barts Health NHS Trust's privacy notice (opens in a new tab)