Administrative Assistant

Job summary

An exciting opportunity has arisen within the Dudley Rehabilitation Service (DRS), for an assistant administrator, to work within its small admin team.

This is a great chance to work with a well-established and high functioning admin team, to enable the specialist community teams to work effective and efficiently. The post holder will be working closely with Physiotherapists, Occupational Therapists, Speech therapists, Dieticians, and Nurses as well as liaising with patients and other services on a daily basis.

The post is full time, Monday to Friday, based at Stourbridge Health and social Care Centre.

The admin teams provide an important and integral part of the day to day running of DRS, managing its referrals, patient phone calls, booking patient appointments and recording staff contacts on OASIS.

Main duties of the job

The post holder will be expected to:

- To provide comprehensive efficient clerical and administrative support, to the clinical multi-disciplinary teams within Dudley Rehabilitation Service (DRS).

- To obtain information from Health Care Professionals as required by patients and staff

- To communicate effectively with patients and staff to ensure that high quality care is provided.

- To work as part of a team committed to delivering and improving on the high standard of care within The Dudley Group NHS Foundation Trust.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)