EEAST Directory of Services (DoS) Lead

East of England Ambulance Service

Information:

This job is now closed

Job summary

This is the key role for providing Directory of Services (DoS) leadership within EEAST, primarily by implementing the rollout of NHS Pathways. This role will support best practice, establish and drive consistency, and work collaboratively with the Regional and Local DoS Teams to improve and maintain quality, accuracy and efficacy of the Directory of Services across the Trust footprint.

They will be expected to lead the development and implementation of region wide digital enabled business solutions

Main duties of the job

  • Be an integral part of the rollout of NHS Pathways within EEAST project, providing subject matter expertise, collaborating with EEAST colleagues, Regional and Local DoS Teams, and other Providers as required to ensure a successful and positive mobilisation.
  • Provide ongoing subject matter expertise troubleshooting, communication, and NHS Pathways training as needed post go live.
  • The post holder will be required to maintain and improve constructive relationships with a broad range of internal and external stakeholders, e.g. National DoS Team, Regional DoS Team, Local DoS Teams, Integrated Care Systems (ICS), NHS Pathways, NHS 111 Providers, and other Providers across the region etc.

About us

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Date posted

01 October 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

247-SS-DOSL-1024

Job locations

Hellesdson Ambulance Station

Hospital Lane

Norwich

NR6 5NA


Job description

Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Job description

Job responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Person Specification

Essential

Essential

  • Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area.
  • Significant knowledge of IT systems and software programmes such as Microsoft Office, including but not limited to Outlook, Word, Excel, and PowerPoint, and databases.
  • Comprehensive knowledge of project principles, techniques and tools.
  • Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
  • Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
  • A thorough understanding of the DoS
  • Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
  • Ability to travel around the Trust footprint as and when required.
  • Experience of creating and giving presentations to a varied group of internal and external stakeholders
  • Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
  • Demonstrated experience of coordinating projects and business planning processes

Desirable

Desirable

  • Demonstrated understanding of the NHS and/or public sector.
  • Experience of managing risks and reporting
  • Experience of managing a team without direct face-to-face line management, e.g. remote team management
Person Specification

Essential

Essential

  • Educated to degree level in relevant subject or equivalent level qualification or significant experience of working at a similar level in specialist area.
  • Significant knowledge of IT systems and software programmes such as Microsoft Office, including but not limited to Outlook, Word, Excel, and PowerPoint, and databases.
  • Comprehensive knowledge of project principles, techniques and tools.
  • Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales
  • Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
  • A thorough understanding of the DoS
  • Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
  • Ability to travel around the Trust footprint as and when required.
  • Experience of creating and giving presentations to a varied group of internal and external stakeholders
  • Ability to analyse very complex issues where material is conflicting and drawn from multiple sources.
  • Demonstrated experience of coordinating projects and business planning processes

Desirable

Desirable

  • Demonstrated understanding of the NHS and/or public sector.
  • Experience of managing risks and reporting
  • Experience of managing a team without direct face-to-face line management, e.g. remote team management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

East of England Ambulance Service

Address

Hellesdson Ambulance Station

Hospital Lane

Norwich

NR6 5NA


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


Employer details

Employer name

East of England Ambulance Service

Address

Hellesdson Ambulance Station

Hospital Lane

Norwich

NR6 5NA


Employer's website

https://www.eastamb.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Regional Directory of Services (DoS) Lead

Anna Clark

anna.clark@eastamb.nhs.uk

07935013954

Date posted

01 October 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£46,148 to £52,809 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

247-SS-DOSL-1024

Job locations

Hellesdson Ambulance Station

Hospital Lane

Norwich

NR6 5NA


Supporting documents

Privacy notice

East of England Ambulance Service's privacy notice (opens in a new tab)