North West Ambulance Service NHS Trust

Administrator

The closing date is 26 November 2025

Job summary

NWAS are looking for an enthusiastic, self-motivated and professional Administrator to provide administrative support to a busy team of 4 within the HR department. Based in Broughton, Preston, there will be the opportunity for some home working. Additional travel to other North West Ambulance Trust sites, including Bolton, Liverpool and Carlisle, will be required.

Main duties of the job

The role involves a variety of administrative tasks including accurate note-taking at a variety of hearings, arranging meetings, dealing with general queries, inputting into various IT systems and producing regular reports, electronic filing and photocopying.

Excellent keyboard skills are required and along with previous substantial administrative experience. Good computer literacy skills in Microsoft word and excel is essential as is experience in producing data-based reports and inputting into information systems and databases.

The ideal candidate must have excellent communication skills, both verbal and written, outstanding organisational skills with the ability to work to tight deadlines and prioritise tasks appropriately. The successful candidate must be able to use their own initiative and work without close supervision.

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Date posted

12 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

242-4854

Job locations

Broughton

Preston

PR3 5LN

Job description

Job responsibilities

Please ensure that you read the attachedjob description and personal specification prior to submitting your application.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Job description

Job responsibilities

Please ensure that you read the attachedjob description and personal specification prior to submitting your application.

The Trust reserves the right to close this vacancy early if a large number of applications are received.

Person Specification

Skills

Essential

oComputer literacy with competency using the full Microsoft Office package and strong keyboard skills
oEffective verbal and written communication skills, displaying tact when dealing with sensitive issues
oOrganisational and planning abilities to effectively prioritise work
oAbility to multitask, switching between a range of activities
oDemonstrates initiative and able to work without close supervision
oAttention to detail to ensure accuracy
oAble to work well under pressure and meet deadlines
oNumerical data analysis ability for production of reports
oUnderstands the importance of and ability to maintain confidentiality at all times
oAbility to act as a supportive team member

Qualifications

Essential

Level 3 qualification in Business Admin or willingness to work towards

Experience

Essential

Substantial administrative support experience within a complex organisation
Experience supporting the preparation of complex data based reports
Experience in the maintenance of information systems and databases

Values

Essential

Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
Being at our best - professional and adaptable and takes pride in work
Making a difference - act with compassion, kindness and integrity towards everyone

Person Specification

Skills

Essential

oComputer literacy with competency using the full Microsoft Office package and strong keyboard skills
oEffective verbal and written communication skills, displaying tact when dealing with sensitive issues
oOrganisational and planning abilities to effectively prioritise work
oAbility to multitask, switching between a range of activities
oDemonstrates initiative and able to work without close supervision
oAttention to detail to ensure accuracy
oAble to work well under pressure and meet deadlines
oNumerical data analysis ability for production of reports
oUnderstands the importance of and ability to maintain confidentiality at all times
oAbility to act as a supportive team member

Qualifications

Essential

Level 3 qualification in Business Admin or willingness to work towards

Experience

Essential

Substantial administrative support experience within a complex organisation
Experience supporting the preparation of complex data based reports
Experience in the maintenance of information systems and databases

Values

Essential

Working together - demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable
Being at our best - professional and adaptable and takes pride in work
Making a difference - act with compassion, kindness and integrity towards everyone

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

Broughton

Preston

PR3 5LN

Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North West Ambulance Service NHS Trust

Address

Broughton

Preston

PR3 5LN

Employer's website

https://www.nwas.nhs.uk/ (Opens in a new tab)