Northern Care Alliance NHS Foundation Trust

IBD secretary

Information:

This job is now closed

Job summary

With demand on our services at an all-time high, the role our department provides has never been more critical. You will would within a small team, involving clinical and non clinical staff within the Inflammatory Bowel Service .

We will give you:

  • The chance to make a difference to people in our local communities
  • Career development opportunitie

Main duties of the job

As a IBD Secretary your main duties will cover:

  • Medical audio transcription of clinical correspondence
  • Carry out administrative instructions dictated in the correspondence including booking appointments via the Booking and Scheduling Department
  • Update NPSA16 investigation tracker following transcription of correspondence
  • Deal with internal and external telephone enquiries from patients, staff and external agencies
  • Undertake routine office duties including printing, scanning and filing
  • Organising your workload to meet our KPI's

To do this we need you to:

  • Be able to prioritise your workload effectively
  • Pride yourself on being organised
  • Have an excellent eye for detail
  • Be confident using a computer and Microsoft Office
  • Have an excellent telephone manner
  • Be able to communicate effectively and manage patient expectation
  • Strive to give our patients an excellent customer service
  • Be enthusiastic, resilient, confident, and committe

About us

Oldham Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. The place where the world's first IVF baby was delivered, Oldham is a town of pioneering firsts. Today, Oldham is responsible for delivering a range of acute and community health services across the local area and at The Royal Oldham Hospital. As a designated major trauma unit for Greater Manchester and one of only three vascular centres in Greater Manchester, Oldham is a specialist hospital for acute surgery and provides state-of-the-art onsite pathology services to the North West.

Details

Date posted

05 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

236-OCO-AC234-23-B

Job locations

Fairfield General Hospital

Rochdale Old Road

Bury

BL9 7TD


Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Job description

Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

Person Specification

Qualifications

Essential

  • Word processing - Qualified to RSA III/NVQ level 3 or equivalent qualification/demonstrable skills (60+ wpm at 98% accuracy

Desirable

  • AMSPAR Medical Secretarial Diploma
  • ECDL or equivalent qualification
  • City and Guilds Certificate in Medical Terminology, or equivalent demonstrable skills/experience

Knowledge/Skills/Experience

Essential

  • Experience of using Microsoft Word and Microsoft Outlook
  • Experience of successfully working within tight time frames and to deadlines
  • Ability to communicate in a clear and concise manner
  • Advanced keyboard skills
  • Proven organisational skills and ability to prioritise workload with interruptions and changing priorities
  • Good command and understanding of English, punctuation and grammar
  • Experience of audio typing

Desirable

  • Experience of providing secretarial services in a hospital environment
  • Experience of using digital dictation systems
  • Experience of medical audio typing
  • Knowledge of medical terminology within more than one specialty
  • Understanding of the Data Protection
Person Specification

Qualifications

Essential

  • Word processing - Qualified to RSA III/NVQ level 3 or equivalent qualification/demonstrable skills (60+ wpm at 98% accuracy

Desirable

  • AMSPAR Medical Secretarial Diploma
  • ECDL or equivalent qualification
  • City and Guilds Certificate in Medical Terminology, or equivalent demonstrable skills/experience

Knowledge/Skills/Experience

Essential

  • Experience of using Microsoft Word and Microsoft Outlook
  • Experience of successfully working within tight time frames and to deadlines
  • Ability to communicate in a clear and concise manner
  • Advanced keyboard skills
  • Proven organisational skills and ability to prioritise workload with interruptions and changing priorities
  • Good command and understanding of English, punctuation and grammar
  • Experience of audio typing

Desirable

  • Experience of providing secretarial services in a hospital environment
  • Experience of using digital dictation systems
  • Experience of medical audio typing
  • Knowledge of medical terminology within more than one specialty
  • Understanding of the Data Protection

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

Fairfield General Hospital

Rochdale Old Road

Bury

BL9 7TD


Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northern Care Alliance NHS Foundation Trust

Address

Fairfield General Hospital

Rochdale Old Road

Bury

BL9 7TD


Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

IBD Clinical Nurse Specialist

Jo Tayor

jo.taylor@nca.nhs.uk

01619188680

Details

Date posted

05 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

236-OCO-AC234-23-B

Job locations

Fairfield General Hospital

Rochdale Old Road

Bury

BL9 7TD


Supporting documents

Privacy notice

Northern Care Alliance NHS Foundation Trust 's privacy notice (opens in a new tab)