Job summary
14 month Fixed Term Contract - Apprenticeship
Are you enthusiastic, compassionate, self-motivated and want to gain experience as a Health Care Support Worker in Paediatrics? If so, this is the post for you! We are looking for Health Care Support Workers to work on Buxton Ward and our Children's Day Ward.
Buxton and Children's Day Ward are busy wards looking after patients from all medical and surgical specialties. We also have a 6 bedded high dependency unit. Our HCSW's are really valuable members of our team in supporting the registered Nurses and providing the high standard of holistic Family-centred care we pride ourselves on.
Jenny Lind Children's Hospital also comprises of our Children's ED, Children's Assessment Unit, Children's Day ward, NICU and Outpatients. We like to offer successful candidates experience in all these areas during induction and probation, as we ask staff to redeploy to other areas when clinical need requires.
We will offer the successful applicant all relevant training and opportunities to develop skills relevant to Paediatrics as well as supporting them in completing study related to the college course.
If you share our passion for providing best possible care to children and their parents when they need it the most and want to work in a team which consistently strives to provide every patient with the care we want for those we love most then we would like to hear from you.
Main duties of the job
As the successful candidates, you will work either on Buxton or Children's Day Ward.
Buxton is a 33 bedded ward, caring for children from all medical and surgical specialties as well as on our HDU unit.
The Children's Day ward where children come for day procedures and treatments including elective surgeries, chemotherapy, Allergy food challenges and much much more.
Day-to-day care for an Apprentice HCSW would be carrying out observations, cares for the babies on the ward as well as older children, supporting with feeding, washing and dressing patients as well as providing support to the wider family around the child.
We would offer all additional relevant training required to extend their knowledge and skills to care of our patients. We also offer all staff the opportunity to become a link for areas that they have particular interest in and give opportunities to gain experience and receive training in this area and disseminate learning to colleagues.
This opportunity would allow the successful candidate to develop skills and experience in caring for children attending hospital and provide the high standard family centred care we pride ourselves on.
If this sounds like an opportunity you are interested in, we are excited to hear from you.
Interview date: 25th November 2025
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room at NNUH Colney Lane site
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH Colney Lane site
- Free 24-hours confidential counselling support
- On-site Nursery at NNUH Colney Lane
- On-site cafes offering staff discounts at NNUH Colney Lane
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
Eligibility CriteriaAll applicants must be: Aged 16+ Resident in the UK/EEA for the last three consecutive years Must not have a qualification in a similar subject at the same level or above Must not be in any form of formal government-funded education upon the start of their apprenticeshipQualifications and Skills Required: Good general standard of education 4 GCSEs at Grade C/3 or above (or equivalent) Good standard of literacy and numeracy Good communication and interpersonal skills Good IT skills
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
1. To accurately and promptly carry out the instructions of the Registered Nurse (RN) who is professionally accountable for the delivery of care.
2. To deliver care and carry out duties as specified within the Trusts Approved core task list for Healthcare assistants.
3. To report to RN any patient who gives cause for concern or any observed changes in the patients condition.
4. To respond appropriately to clinical emergencies to ensure the patient receives appropriate care.
5. To participate in the admission process under the supervision of RN.
6. Provide and deliver a high standard of individualised personal nursing care.
7. To report all care that has been given to patients within the team to a RN.
8. To accurately document all care delivered to patients, countersigned by a RN maintaining confidentiality at all times.
Please see the attached job description for full details.
Please note that this advertised position, which is part of occupation code 6131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role
Job description
Job responsibilities
Eligibility CriteriaAll applicants must be: Aged 16+ Resident in the UK/EEA for the last three consecutive years Must not have a qualification in a similar subject at the same level or above Must not be in any form of formal government-funded education upon the start of their apprenticeshipQualifications and Skills Required: Good general standard of education 4 GCSEs at Grade C/3 or above (or equivalent) Good standard of literacy and numeracy Good communication and interpersonal skills Good IT skills
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUHs PRIDE values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
1. To accurately and promptly carry out the instructions of the Registered Nurse (RN) who is professionally accountable for the delivery of care.
2. To deliver care and carry out duties as specified within the Trusts Approved core task list for Healthcare assistants.
3. To report to RN any patient who gives cause for concern or any observed changes in the patients condition.
4. To respond appropriately to clinical emergencies to ensure the patient receives appropriate care.
5. To participate in the admission process under the supervision of RN.
6. Provide and deliver a high standard of individualised personal nursing care.
7. To report all care that has been given to patients within the team to a RN.
8. To accurately document all care delivered to patients, countersigned by a RN maintaining confidentiality at all times.
Please see the attached job description for full details.
Please note that this advertised position, which is part of occupation code 6131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa. The Trust would not be able to issue a Certificate of Sponsorship for this role
Person Specification
Qualifications
Essential
- 4 GCSEs (ideally including Maths and English) grade D/3 or above (or equivalent)
- Must be willing to undertake and complete the Healthcare Support Worker Apprenticeship Standard within the 14-month contract
Experience
Essential
- Experience of working with people/team
Attitude & Aptitude
Essential
- Reliable and professional
- Caring and compassionate with excellent interpersonal and communication skills
- Demonstrates understanding and commitment to Equality, Diversity, and Inclusion
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Person Specification
Qualifications
Essential
- 4 GCSEs (ideally including Maths and English) grade D/3 or above (or equivalent)
- Must be willing to undertake and complete the Healthcare Support Worker Apprenticeship Standard within the 14-month contract
Experience
Essential
- Experience of working with people/team
Attitude & Aptitude
Essential
- Reliable and professional
- Caring and compassionate with excellent interpersonal and communication skills
- Demonstrates understanding and commitment to Equality, Diversity, and Inclusion
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
