Job summary
This Professional Nurse Advocate (PNA) Lead role offers a unique opportunity to positively impact nursing practice and the well-being of colleagues across the organisation. The PNA Lead will take on a central role in fostering a culture of support, resilience, and continuous improvement, ensuring that nursing staff have the necessary tools, guidance, and encouragement to provide high-quality care.
This role is ideal for a nurse who is passionate about supporting colleagues, enhancing patient care standards, and creating a resilient, empowered workforce.
Main duties of the job
Key ResponsibilitiesLeadership and Advocacy
- Act as a role model and ambassador, promoting mental well-being and empowering nursing staff.
- Inspire colleagues to embrace quality improvement initiatives that enhance patient safety, staff morale, and patient outcomes.
- Foster a supportive environment to enhance team dynamics and create a culture of open communication.
Support and Supervision
- Facilitate supervision sessions, offering a safe space for nurses to discuss challenges, seek support, and develop professionally.
- Implement structured support systems to assist nurses in managing workload stress and sustaining their health and wellness.
Quality Assurance and Reporting
- Provide regular updates to the Chief Nurse Office on the PNA role's progress, including data-driven insights into its benefits for staff and service users.
- Develop mechanisms to evaluate the impact of PNA-led initiatives, using metrics and feedback to inform ongoing improvements.
Autonomous Workload Management
- Demonstrate a high level of autonomy and self-management, balancing multiple priorities effectively.
- Show resilience and adaptability, especially in response to evolving challenges within the healthcare workforce.
About us
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
- Flexible working hours
- Fast Track Staff Physiotherapy Service
- Multi Faith prayer room
- Discounted gym memberships
- Excellent pension scheme and annual leave entitlement
- Wagestream - access up to 40% of your pay as you earn it
- Free Park & Ride service direct to NNUH site
- Free 24-hours confidential counselling support
- On-site Nursery
- On-site cafes offering staff discounts
- Support in career development
- Flexible staff bank
- Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Job description
Job responsibilities
- The post holder must be available to deploy the A-EQUIP model as required by the Trust.
- To support nurses to identify their own personal action for quality improvement if required.
- Use their understanding of personal and professional resilience and support others to develop this attribute.
- Ensure that there is a strong interface between the PNA and Clinical Governance at the NNUH.
- Use their expert knowledge in nursing practice to support the implementation and monitoring of practice, ensuring that there are robust clinical governance assurance systems in place. Provide support to nurses in sharing of good practice learnt through the risk management processes with the aim of reducing the incidence of harm and litigation cases.
- Be involved in continuous monitoring and maintaining quality standards of clinical practice through a variety of ways for example audit, working clinically with nurses for those who require additional support and development.
- Act as a role model at all times and promote a high standard of safe and effective care which is based upon best evidence.
- Meet with nurses in their designated area and/or caseload on either an appointment or ad hoc basis.
- Use effective communication strategies and influencing skills to achieve desired outcomes and make appropriate referrals for advocacy, mediation or arbitration.
- Support midwives to work in partnership with patients to develop plans of care which meet their individual needs, to listen to them and to advocate for them as required.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Job description
Job responsibilities
- The post holder must be available to deploy the A-EQUIP model as required by the Trust.
- To support nurses to identify their own personal action for quality improvement if required.
- Use their understanding of personal and professional resilience and support others to develop this attribute.
- Ensure that there is a strong interface between the PNA and Clinical Governance at the NNUH.
- Use their expert knowledge in nursing practice to support the implementation and monitoring of practice, ensuring that there are robust clinical governance assurance systems in place. Provide support to nurses in sharing of good practice learnt through the risk management processes with the aim of reducing the incidence of harm and litigation cases.
- Be involved in continuous monitoring and maintaining quality standards of clinical practice through a variety of ways for example audit, working clinically with nurses for those who require additional support and development.
- Act as a role model at all times and promote a high standard of safe and effective care which is based upon best evidence.
- Meet with nurses in their designated area and/or caseload on either an appointment or ad hoc basis.
- Use effective communication strategies and influencing skills to achieve desired outcomes and make appropriate referrals for advocacy, mediation or arbitration.
- Support midwives to work in partnership with patients to develop plans of care which meet their individual needs, to listen to them and to advocate for them as required.
Please refer to the Job Description for the full specification of responsibilities and requirements for this post.
Person Specification
Qualifications
Essential
- Registered Nurse
- ENB 997/ENB 998/Mentorship Preparation
Experience
Desirable
- Experience of a leadership role
Skills
Essential
- Must possess excellent communication and inter-personal skills
- Leadership and clinical expertise
- A thorough understanding of the NMC Code (2015)
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Person Specification
Qualifications
Essential
- Registered Nurse
- ENB 997/ENB 998/Mentorship Preparation
Experience
Desirable
- Experience of a leadership role
Skills
Essential
- Must possess excellent communication and inter-personal skills
- Leadership and clinical expertise
- A thorough understanding of the NMC Code (2015)
Attitude, aptitude
Essential
- Effective role model, demonstrating NNUH's PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence
- Demonstrates understanding and commitment to Equality, Diversity and Inclusion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
