Subject Access/Data Protection Assistant (INTERNAL)
The closing date is 09 December 2025
Job summary
***INTERNAL APPLIANTS ONLY***
This role is responsible for supporting the Subject Access and Data Protection Administrator on a day-to-day basis ensuring that the service meets all statutory deadlines. Receiving correspondence from solicitors, patients, staff other NHS Organisations and ensuring that the trusts requirements in terms of data protection are met. The role will act as Deputy to the Subject Access and Data Protection Administrator in their absence.
Main duties of the job
Administrative Responsibilities
Responsible for logging, managing and responding to all data subject access requests.
Ensure that the subject access log is accurate and up-to-date to support any internal audit requirements.
Ensure that any requests that may include litigation are correctly routed to the Claims Department.
Review the public facing website related to subject access requests and ensure that information is accurate and in-line with current legislation.
Ensure that the subject access request folder containing patient requests follows the retention schedule and securely delete files that extend beyond the stated retention period, logging what data is deleted.
Monitor compliance with legal timescales for subject access requests, escalating to the Information Governance Manager responsible or the Head of Information Governance/DPO when a deadline is likely to be breached and/or requesting of extensions where the deadline is likely to be breached.
Manage the subject access mailbox, providing responses to requests and escalating queries to the Subject Access and Data Protection Administrator, Information Governance Manager and/or Head of Information Governance as appropriate.
Responsibility for updating letters/templates (as and when required) relating to subject access correspondence.
Secure collection, scanning and return of relevant paper files required for requests.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South WarwickshireUniversity NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.
More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.
Details
Date posted
25 November 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year pa pro rata (INDICATIVE)
Contract
Permanent
Working pattern
Full-time
Reference number
229-COR-7596287
Job locations
County Hospital
Union Walk
Hereford
HR1 2ER
Employer details
Employer name
Wye Valley NHS Trust
Address
County Hospital
Union Walk
Hereford
HR1 2ER
Employer's website
https://www.wyevalley.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
