Admin Support

Job summary

Band 2 Admin Support - Support Services for Adult Physical Health

Full Time 37.5hrs

Tile Hill Health Centre

If you enjoy helping people in a reception/ office-based environment, this could be the role for you. Candidates will need to be organised, able to solve problems and work to deadlines, whilst maintaining accuracy and attention to detail.

Excellent communication skills and a friendly approachable nature are essential for this role as you will be the first point of contact for our visitors/patients either face to face or on the telephone.

Main duties of the job

The role is varied, requiring a person with good organisational skills and ability to work under pressure while providing a positive, responsive, and professional service on behalf of the team.

The main duties of the role will include -

• To provide efficient admin & clerical support to Adult Physical Health Services.
• To greet patients at reception
• Deal with telephone and face to face enquiries from patients, relatives, and service users.
• Input data into administration systems, so excellent keyboard skills are essential.

This role is for 37.5Housper week, working Monday to Friday 08.30 - 17.00.The post holder will need to be flexible as they may be required to undertake cross site working to cover annual leave/sickness to meet the needs of the service.

Please see attached Job description and person specification for full details of roles and responsibilities.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.