Job summary
**PREVIOUS APPLICANTS NEED NOT APPLY**
Do you want the chance to work as part of an innovative small team supporting the cutting edge of pre-hospital emergency care? This is for you!
Were looking for a dedicated, highly motivated individual who can work as part of our existing team to support to the whole organisation, including 2 Ambulance Emergency Operations Centres. This vacancy is fixed term or on a secondment basis for a period of up to 12 months
Please note - a full UK driving licence is essential for this post.
If you have any questions in relation to the role, please feel free to contact Mike Turner on 07741 014759.
We do endeavour to respond to all candidates on an individual basis. Therefore we do ask for your co-operation and patience whilst the short listing process takes place. After the closing date please ensure you check your emails (including junk mail) regularly as contact is usually made via this method.
**INTERVIEWS WILL BE HELD ON THURSDAY 8th OCTOBER IN STAFFORD**
If this position involves a regulated activity it will require an Enhanced Disclosure & Barring Service check. The disclosure will, where appropriate to the role, include information against the Independent Safeguarding Authority barred lists for working with children, adults or both
Main duties of the job
As a Senior Infrastructure Engineer, some of your duties will include
Deliver the role of Senior Infrastructure Engineer in
accordance with the agreed Role Profile and Objectives.
Be responsible to the Head of IT Delivery, for the
efficient and effective support of IT systems and services throughout the Trust
as relates to IT Servers.
Develop, contribute towards and implement policies,
procedures and guidelines related to IT Infrastructure Security.
Assist in the Development of an IT Infrastructure
cloud first program and raise awareness of IT Infrastructure strategy amongst
staff, promoting the IT department 5-year strategic plan
Successful applicants must have extensive IT experience with a significant portion within a senior IT role and a proven track record of successful project delivery.
You must hold a post graduate degree within an IT field along with a recognised IT Server qualification
At WMAS we see the importance of training as technology never stands still. You will be encouraged to participate in professional industry leading training courses including certification.
With the crucial nature of the systems our team supports, we have very high expectations of our engineers, that they are adaptable, reliable and work in accordance with the organisational core values. If you have these essential qualities and would like the fantastic opportunity to work in our fast paced, critical environment, please apply today
About us
West Midlands Ambulance Service University NHS Foundation Trust is committed to creating an inclusive, supportive, and accessible workplace for everyone where our colleagues feel empowered to succeed.
Each person plays a vital part to ensuring our organisation meets the differing needs of our communities ultimately enabling us to save lives. We acknowledge that a workforce that reflects the communities that it serves provide better patient care and we are therefore looking for self-motivated, enthusiastic people from all backgrounds that care about making a difference to our patients.
We are committed to diversity and inclusivity at all levels. We are proud to have maintained Disability Confident Leader status and as part of our commitments to this we guarantee to invite all applicants who meet the essential criteria for a role to attend assessment or interview. If you have a disability or learning difficulty, and prefer to disclose it, please feel free to do so in your application. You can also contact the Recruitment Team via email at recruitment@wmas.nhs.uk if you wish to have a confidential discussion. We use this information, with your permission, to ensure you are fully supported during the recruitment process.
The Trust is proud to support our Armed Forces community and have signed up to the Step Into Health initiative. We welcome applications from Armed Forces Veterans and Service leavers
Job description
Job responsibilities
Assist
and support the Head of IT Delivery and other team members in the delivery of
Trust IT Infrastructure Policies and long-term IT Infrastructure Strategic
Plan, to ensure a seamless and consistent delivery of IT Services.
Assist
in the translation of Trust strategic objectives and policy decisions into
operational activity and provide feedback to ensure continuous quality
improvements.
Maintain
awareness of developing standards and innovations in the area of IT infrastructure landscape, and ensure the trust
exploit opportunities as necessary to deliver optimal and cost-effective
patient care.
Act as an authority and provide specialist knowledge
on IT cloud base server architecture for the Trust and ensure delivery of
associated IT systems and services.
Input
to the IM&T Strategy for security. Developing, structuring and scheduling
strategic plans and delivery thereof.
Work with stakeholders to ensure clear definition and
agreement of service. In particular, with relation to possible downtime during
patch management. Ensure these services are delivered and possible downtime
communicated as necessary.
Conduct and analyses risk assessments as appropriate and advise the Trust on IT system
errors or security concerns /
breaches. Ensure IT Infrastructure risks are clearly
identified, recorded, communicated and
managed appropriately.
When
required, liaise with external/third parties to ensure the Trusts IT
Infrastructure is not compromised. With relevance to external systems or services being connected to the Trusts
network.
Provide guidance and advice as required or requested
by other departments on the procurement of new solutions, systems or services
to ensure they comply with the Trusts IT Strategic direction and 5-year IT plan.
Work with the Internal specialist teams and Heads
of IT Services to ensure the IT systems
and services are affordable and cost effective.
To contribute to the overall development of the Trust, identifying present and future
opportunities, threats and risks in the environment.
Promote effective use of IT systems and services,
developing IT infrastructure awareness and promoting a culture of cloud first
server adoption.
Be responsible for managing and maintaining the
various highly complex IT systems and services, as well as advising on future
technologies, research and development.
To provide agreed management reports on areas of
responsibility as agreed with the Head of IT Delivery.
Participate
in continued professional development, training and courses as identified
ensuring skills and knowledge are kept current.
Provide technical and non-technical guidance on the
effective use of Trust IT Services to staff, as well as helping to resolve
complex IM&T queries; in addition to this the postholder will also promote
the use of IT department Policies & IT awareness programs.
Identify knowledge gaps, develop and promote an IT
Cloud first awareness program in conjunction with other departments as required.
Identify
and develop quality measures to ensure the highest levels of service delivery is achieved.
Carry out projects pertinent to the work of the Trust
producing management information, reports and
recommendations.
Participate in the development and implementation of
highly complex audit and compliance evaluation techniques and processing,
ensuring the highest quality delivery of Trust
Services.
Conduct vulnerability assessments and other associated
activities as appropriate within the Trust to Identify, remediate and mitigate
risks to the Trust.
Liaise with NHS England, NCSC and other relevant bodies as
required
ensuring IT Security advisories, directives and notifications are actioned and
logged. This includes but is not limited to CareCERT, CiSP, vendor and other
specialist threat intelligence feeds.
Ensure all systems and applications where applicable
are kept up to date and are
encompassed in the patch management routine as detailed in the patch management
policy.
Assist with developing and maintaining an Incident
Response plan and Computer Emergency Response Team in relation to severe IT
Security incidents.
Take part in activities that lead to personal and/or
team growth. Attend supervision and
appraisal sessions with the Line Manager. Take a lead in identifying own
development needs.
Lead on investigating IT Infrastructure issues,
liaising with other staff and departments or external/third parties as appropriate.
The post holder is expected to work with the minimum
of supervision and may be expected to deal with other duties appropriate to
their level and post.
Travel to
other Trust sites maybe required on an ad-hoc basis, therefore your own vehicle
and a full clean UK drivers' licence is required. Mileage expense is available
where appropriate for Trust business.
Assume
wider responsibilities as assigned by the Head of IT Delivery
Job description
Job responsibilities
Assist
and support the Head of IT Delivery and other team members in the delivery of
Trust IT Infrastructure Policies and long-term IT Infrastructure Strategic
Plan, to ensure a seamless and consistent delivery of IT Services.
Assist
in the translation of Trust strategic objectives and policy decisions into
operational activity and provide feedback to ensure continuous quality
improvements.
Maintain
awareness of developing standards and innovations in the area of IT infrastructure landscape, and ensure the trust
exploit opportunities as necessary to deliver optimal and cost-effective
patient care.
Act as an authority and provide specialist knowledge
on IT cloud base server architecture for the Trust and ensure delivery of
associated IT systems and services.
Input
to the IM&T Strategy for security. Developing, structuring and scheduling
strategic plans and delivery thereof.
Work with stakeholders to ensure clear definition and
agreement of service. In particular, with relation to possible downtime during
patch management. Ensure these services are delivered and possible downtime
communicated as necessary.
Conduct and analyses risk assessments as appropriate and advise the Trust on IT system
errors or security concerns /
breaches. Ensure IT Infrastructure risks are clearly
identified, recorded, communicated and
managed appropriately.
When
required, liaise with external/third parties to ensure the Trusts IT
Infrastructure is not compromised. With relevance to external systems or services being connected to the Trusts
network.
Provide guidance and advice as required or requested
by other departments on the procurement of new solutions, systems or services
to ensure they comply with the Trusts IT Strategic direction and 5-year IT plan.
Work with the Internal specialist teams and Heads
of IT Services to ensure the IT systems
and services are affordable and cost effective.
To contribute to the overall development of the Trust, identifying present and future
opportunities, threats and risks in the environment.
Promote effective use of IT systems and services,
developing IT infrastructure awareness and promoting a culture of cloud first
server adoption.
Be responsible for managing and maintaining the
various highly complex IT systems and services, as well as advising on future
technologies, research and development.
To provide agreed management reports on areas of
responsibility as agreed with the Head of IT Delivery.
Participate
in continued professional development, training and courses as identified
ensuring skills and knowledge are kept current.
Provide technical and non-technical guidance on the
effective use of Trust IT Services to staff, as well as helping to resolve
complex IM&T queries; in addition to this the postholder will also promote
the use of IT department Policies & IT awareness programs.
Identify knowledge gaps, develop and promote an IT
Cloud first awareness program in conjunction with other departments as required.
Identify
and develop quality measures to ensure the highest levels of service delivery is achieved.
Carry out projects pertinent to the work of the Trust
producing management information, reports and
recommendations.
Participate in the development and implementation of
highly complex audit and compliance evaluation techniques and processing,
ensuring the highest quality delivery of Trust
Services.
Conduct vulnerability assessments and other associated
activities as appropriate within the Trust to Identify, remediate and mitigate
risks to the Trust.
Liaise with NHS England, NCSC and other relevant bodies as
required
ensuring IT Security advisories, directives and notifications are actioned and
logged. This includes but is not limited to CareCERT, CiSP, vendor and other
specialist threat intelligence feeds.
Ensure all systems and applications where applicable
are kept up to date and are
encompassed in the patch management routine as detailed in the patch management
policy.
Assist with developing and maintaining an Incident
Response plan and Computer Emergency Response Team in relation to severe IT
Security incidents.
Take part in activities that lead to personal and/or
team growth. Attend supervision and
appraisal sessions with the Line Manager. Take a lead in identifying own
development needs.
Lead on investigating IT Infrastructure issues,
liaising with other staff and departments or external/third parties as appropriate.
The post holder is expected to work with the minimum
of supervision and may be expected to deal with other duties appropriate to
their level and post.
Travel to
other Trust sites maybe required on an ad-hoc basis, therefore your own vehicle
and a full clean UK drivers' licence is required. Mileage expense is available
where appropriate for Trust business.
Assume
wider responsibilities as assigned by the Head of IT Delivery
Person Specification
Qualifications
Essential
- Post Graduate Degree within an IT field or equivalent Vocational qualifications or experience.
- Recognized IT Server Qualifications (eg. Microsoft, AWS,).
- Recent evidence of continuing professional development.
Experience
Essential
- Extensive IT Experience, a significant portion of which in a senior IT role, with a proven track record of successful project delivery.
Skills and Knowledge
Essential
- Full UK driving licence
- In-depth knowledge of Microsoft on premise and cloud-based server infrastructure Azure SaS and PaAS.
- In-depth knowledge of Microsoft cloud based single tenanted office 365 infrastructure.
- In depth Knowledge of Windows Server 2019 and above Group Policy.
- SCCM SCOM InTune Entra Hybrid management.
- Knowledge of HP and Dell Hyper Converged Infrastructure
- Knowledge of HP Synergy and 3Par Technologies
- Knowledge of Dell Isilon Technology
- Knowledge of networking Principles underpinning Server infrastructure. knowledge on cyber threats such as Ransomware & mitigation of.
- Experience of implementation and testing of organisational Disaster Recovery planning.
Person Specification
Qualifications
Essential
- Post Graduate Degree within an IT field or equivalent Vocational qualifications or experience.
- Recognized IT Server Qualifications (eg. Microsoft, AWS,).
- Recent evidence of continuing professional development.
Experience
Essential
- Extensive IT Experience, a significant portion of which in a senior IT role, with a proven track record of successful project delivery.
Skills and Knowledge
Essential
- Full UK driving licence
- In-depth knowledge of Microsoft on premise and cloud-based server infrastructure Azure SaS and PaAS.
- In-depth knowledge of Microsoft cloud based single tenanted office 365 infrastructure.
- In depth Knowledge of Windows Server 2019 and above Group Policy.
- SCCM SCOM InTune Entra Hybrid management.
- Knowledge of HP and Dell Hyper Converged Infrastructure
- Knowledge of HP Synergy and 3Par Technologies
- Knowledge of Dell Isilon Technology
- Knowledge of networking Principles underpinning Server infrastructure. knowledge on cyber threats such as Ransomware & mitigation of.
- Experience of implementation and testing of organisational Disaster Recovery planning.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
