Configuration Manager - EPR

Job description

Job responsibilities

Managing, co-ordinating and leading the multi-disciplinary configuration team whilst ensuring a consistent approach to the configuration and integration between the modules and across the Trust.

Managing, co-ordinating and leading a team of Senior Application Co-ordinators/Analysts and Application Co-ordinators/Analysts.

Assisting with the ongoing delivery, maintenance and quality improvement of the Trusts electronic patient record (EPR) system as part of a designated team and ensuring design integrity of that application.

Analysing and suggesting ways to improve current workflows and working practices.

Working with the appropriate stakeholders to analyse, negotiate and facilitate agreement for change to high-impact or critical workflows and current working practices, whilst managing expectations and resolving conflicts when necessary.

Matching agreed workflows with those already built into the EPR system and/or configuring the EPR system using configuration tools to tailor the system.

Assisting with testing of the systems to ensure it is safe, usable, secure and robust.

Working with the Head of Application Services to support complex Epic software demonstrations and present information on progress to the Trust stakeholders, adapted in a way in which makes it easy for the audience to understand.

Ensuring designated teams understand and comply with robust testing of the modules in accordance with instructions from the Test Manager and assisting with the testing of the assigned module to ensure it is safe, usable, secure and robust.

Report the teams configuration activities and progress on a weekly basis to the EPR Senior Configuration Managers and EPR Configuration Lead.

Work with the testing team to develop test scripts against patient scenarios across patient pathways and interfaces to other systems in accordance with the Testing Managers instructions.

Ensure testing activity is completed, tracked and is consistent with published deadlines.

Provide support to end-users through regular meetings and by participating in a 24/7 and/or on call rota at go-live and during the subsequent optimisation phase.

Ensure compliance to programme changes and change control mechanisms.

Meet regularly with the EPR Senior Configuration Managers and EPR Configuration Lead to report on application team progress, negotiate with, review and prioritise the scope of the applications/infrastructure in accordance with Trust plans.

Person Specification

Qualifications

Essential

• Educated to degree level in a relevant subject plus master's degree level or equivalent demonstrable experience.

Desirable

• Epic Certification *NB Epic certification must be achieved within 6 months of start date. Training may be undertaken in the UK and/or USA and therefore the ability to travel to this destination is essential.

Knowledge and Experience

Essential

• Extensive proven knowledge of clinical, administrative and/or operational workflows and processes within a hospital environment.
• Expert proven knowledge of the uses of and requirements for patient data and information derived from clinical and administrative hospital systems, both internally and by external organisations.
• Proven knowledge of clinical or laboratory information systems
• Detailed understanding of the implications of data quality on clinical safety and governance
• Understanding of the development of patient-based clinical and administrative applications.
• Proven knowledge of strategic digital developments in the NHS
• Advanced IT skills including MS Office applications
• Excellent organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals Plymouth NHS Trust

Address

Derriford Hospital

Plymouth

PL6 8AX

Employer's website

https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)