Assistant Digital Business Partner

Sherwood Forest Hospitals NHS Foundation Trust

Information:

This job is now closed

Job summary

Sherwood Forest Hospitals are seeking a dedicated Assistant Digital Business Partner to join our team at King's Mill Hospital. The post holder will play a crucial role in supporting customers' ICT strategies, aligning them with their business needs and the NHIS digital business strategy and processes.

Key Responsibilities:

  • Support the Digital Business Partner and Head of Strategy & Planning in understanding and aligning customer ICT requirements with NHS strategies.
  • Contribute to the development of tailored ICT solutions.
  • Attend and support service reviews, development meetings, and customer discussions, representing the Digital Business Team and NHIS, including offsite and outside normal working hours.
  • Manage specific customer requests and provide input for service agreements.
  • Address issues such as unpaid invoices and customer complaints through appropriate channels.
  • Complete internal documentation and coordinate with project managers to resolve order delays.
  • Support junior team members with tasks.
  • Procure equipment and services in compliance with financial regulations.

If you are passionate about IT and customer service, and are looking for a challenging and rewarding role, we would love to hear from you!

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

About us

Thank you for your interest in this role.

Sherwood Forest Hospitals Foundation Trust is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and we were the Health Service Journal's Trust of the Year in 2020.

The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall we are rated Outstanding for care.

For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.

Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

We would love you to join us.

Date posted

13 February 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

214-NHIS-6961731

Job locations

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Job description

Job responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

Person Specification

Knowledge Requirements

Essential

  • Knowledge, training and experience in ICT
  • Knowledge and awareness of a Primary or Acute care setting
  • Effective empathy and persuasive skills
  • Ability to negotiate
  • Ability to work with supplier contracts/costs
  • Advanced keyboard skills
  • Microsoft Office - advanced use
  • Ability to act and work flexibly and on own initiative
  • Ability to concentrate in stressful situations and when interrupted.
  • Ability to Communicate with Clinical & Non Clinical staff ranging from Senior to Junior Levels.

Qualifications

Essential

  • Educated to degree level or equivalent qualification/experience
  • ITIL Service Management Foundation
  • Microsoft Office Skills

Desirable

  • Some Staff management/task setting experience
  • Project work
  • Experience/knowledge of PRINCE2
  • Data Protection Act
  • Freedom of Information Act.

Experience

Essential

  • A Good Level of ICT experience
  • Experience of communicating and explaining ICT issues
  • Experience of negotiating with suppliers
  • Experience of purchasing
  • Experience of ICT Projects
  • Experience of inter-organisational working
  • Organising meetings
  • Effective written and oral communication skills

Contractual Requirements

Essential

  • Ability to work flexibly, outside normal office hours, in order to suit the needs of the users
  • The ability to travel between NHIS sites
Person Specification

Knowledge Requirements

Essential

  • Knowledge, training and experience in ICT
  • Knowledge and awareness of a Primary or Acute care setting
  • Effective empathy and persuasive skills
  • Ability to negotiate
  • Ability to work with supplier contracts/costs
  • Advanced keyboard skills
  • Microsoft Office - advanced use
  • Ability to act and work flexibly and on own initiative
  • Ability to concentrate in stressful situations and when interrupted.
  • Ability to Communicate with Clinical & Non Clinical staff ranging from Senior to Junior Levels.

Qualifications

Essential

  • Educated to degree level or equivalent qualification/experience
  • ITIL Service Management Foundation
  • Microsoft Office Skills

Desirable

  • Some Staff management/task setting experience
  • Project work
  • Experience/knowledge of PRINCE2
  • Data Protection Act
  • Freedom of Information Act.

Experience

Essential

  • A Good Level of ICT experience
  • Experience of communicating and explaining ICT issues
  • Experience of negotiating with suppliers
  • Experience of purchasing
  • Experience of ICT Projects
  • Experience of inter-organisational working
  • Organising meetings
  • Effective written and oral communication skills

Contractual Requirements

Essential

  • Ability to work flexibly, outside normal office hours, in order to suit the needs of the users
  • The ability to travel between NHIS sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Sherwood Forest Hospitals NHS Foundation Trust

Address

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Employer's website

https://www.sfh-tr.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Senior Digital Business Partner

Nikitta Booker

nikitta.booker2@nhs.net

07747206768

Date posted

13 February 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£29,970 to £36,483 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

214-NHIS-6961731

Job locations

King's Mill Hospital

Mansfield Road

Sutton-In-Ashfield

NG17 4JL


Supporting documents

Privacy notice

Sherwood Forest Hospitals NHS Foundation Trust's privacy notice (opens in a new tab)