Job summary
Are you ready for a challenge? The Discharge Team is looking to appoint Discharge Case Managers. The role of the Case Manager will be to support the Discharge to Assess process while facilitating safe discharges from the hospital and supporting flow and capacity within the Trust. This role will cover a seven-day service, including bank holidays, and current shift patterns will be from 08:00 AM to 16:00 PM and 10:00 AM to 18:00 PM. The role will involve working across all clinical areas depending on referrals received. Additionally, it may require working at other Sherwood Forest sites (Mansfield Community Hospital and Newark Hospital) as necessary.
The candidate should have a clear understanding of the Discharge to Assess process and sound knowledge of the discharge pathways. In addition, the candidate should also have awareness of social care and health processes. Full training will be provided for this role
Main duties of the job
To see the full detailed job description and main responsibilities of the job please refer the job description attached
About us
Thank you for your interest in this role.
Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and we are the Health Service Journal's Trust of the Year in 2020.
The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall we are rated Outstanding for care.
For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England.
Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.
We would love you to join us.
Job description
Job responsibilities
To see the full detailed job description and main responsibilities of the job please refer the job description attached
Job description
Job responsibilities
To see the full detailed job description and main responsibilities of the job please refer the job description attached
Person Specification
Knowledge
Desirable
- Experience in managing patient flow.
- Community resource experience
- NHS social care or similar background
- Care experience
- Previous experience of admission/discharge processes
- Computer skills
- Knowledge of Trust policies
Qualifications
Essential
- NVQ level 2 or equivalent
- Good standard of general education including GCSE English or equivalent.
- Audit Knowledge
Desirable
- ECDL
- NVQ in Promoting independence or equivalent in Care
- NVQ in Health and Social Care
Further Training
Essential
- Willing to undertake further training for personal development and for knowledge and skills development.
- Mandatory training
Desirable
- Understanding of the Delayed transfer of care act
- Understanding of the National framework for NHS continuing Health Care
- Knowledge of Medway
Experience
Essential
- Ability to work as a member of a team, to cope with stress, to be self-motivated and to be structured regarding work schedules.
- Skills and confidence to represent to Trust on a multi agency basis.
- Good Communicator and adaptable and able to cope with change.
- Professional Manner, adaptability, flexibility and ability to multi task.
- Desire to achieve and sustain high standards
- Patient and calm approach
Contractual Requirements
Essential
- Able to work flexibly within the hours of the department to meet the demands of the service.
Person Specification
Knowledge
Desirable
- Experience in managing patient flow.
- Community resource experience
- NHS social care or similar background
- Care experience
- Previous experience of admission/discharge processes
- Computer skills
- Knowledge of Trust policies
Qualifications
Essential
- NVQ level 2 or equivalent
- Good standard of general education including GCSE English or equivalent.
- Audit Knowledge
Desirable
- ECDL
- NVQ in Promoting independence or equivalent in Care
- NVQ in Health and Social Care
Further Training
Essential
- Willing to undertake further training for personal development and for knowledge and skills development.
- Mandatory training
Desirable
- Understanding of the Delayed transfer of care act
- Understanding of the National framework for NHS continuing Health Care
- Knowledge of Medway
Experience
Essential
- Ability to work as a member of a team, to cope with stress, to be self-motivated and to be structured regarding work schedules.
- Skills and confidence to represent to Trust on a multi agency basis.
- Good Communicator and adaptable and able to cope with change.
- Professional Manner, adaptability, flexibility and ability to multi task.
- Desire to achieve and sustain high standards
- Patient and calm approach
Contractual Requirements
Essential
- Able to work flexibly within the hours of the department to meet the demands of the service.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
