Joint Director of Information Management

Job description

Job responsibilities

Strategy, Leadership and Management

Assumes full deputising responsibilities (or those responsibilities as directed) for the CDIO/SIRO as required.

Leads on the development and implementation of an aligned Health Records Strategy and an Information Governance Strategy for each Trust

Leads, develops, implements and oversees a policy framework for robust and effective Information Governance and Management and Health Records operations across the Trusts.

Is responsible for driving focus and prioritisation within DT&I through establishing strategic planning and governance principles and processes.

Leads on programmes required to deliver the Trusts Health Records and Information Governance strategies, ensuring costs, resource, interdependencies, and business change requirements are clearly understood.

Takes the lead in ensuring that programme governance is well designed, adheres to recognised standards and principles; ensure ongoing project methodologies are fit for purpose, follow agreed standards, and are responsive enough to ensure delivery of benefits within timescales.

Monitors the development of health records systems internationally and ensure the Trusts are aware of the latest thinking and application of technology enabled process redesign.

Takes overall responsibility for the development of all Information Governance and Management Policies which will impact users across the organisations.

Attains credibility within the Trusts in order to influence and affect change at executive and senior clinical levels.

Leads the stakeholder community through key decisions by articulating the options in relevant business terms and portraying the implications

Communication and working relationships

Contributes to the development and achievement of the Trusts strategic plans and objectives through membership of the Kings and GSTT Senior Leadership Groups and other Trust-level committees as appropriate, influencing decision-making at the highest levels

Works closely with the Transformation teams, workstream SROs, and work-stream leads amongst others in the strategic planning necessary to deliver current organisational strategic priorities and contribute to shaping the future of both Trusts

Develops and maintains strong external strategic relationships with KCH and GSTT strategic partners, within KHP, across the ICS and beyond

Develops and maintains strong working relationships with senior corporate, finance and HR colleagues across both Trusts so that there are robust systems in place for on-going monitoring and effective tracking of multiple, complex, transformation and development plans.

Is responsible for developing and managing existing strategic vendor and partnership relationships, negotiations and contracts, valued in excess of £10m

Ensures external and internal relationship management strategies across the team are well designed and implemented

Develops and maintains exemplary relations with the trade unions and staff representatives for both Trusts, so that there is effective partnership working across the Directorate and wider Trust bodies

Develops relationships and ways of working with key personnel to ensure information governance and data protection practitioners are engaged at the earliest opportunity in the strategic thinking of the Trusts, embedding privacy by design

Promotes the creation of multidisciplinary teams and collaborative working practices

Engages and participates in Trust projects/Board as a strategic leader and present complex information governance issues to both Trusts staff, suppliers, external clients.

Is responsible for briefing the Trusts Senior Information Risk Owner, the Chief Medical Officer and the Caldicott Guardian and other Directors as appropriate on key Information Governance and Management and health records risks and concerns to enable appropriate action to be taken at the earliest opportunity.

Acts as the Deputy Senior Information Risk Owner for Kings standing in for the SIRO as needed. Liaising with the Information Commissioner and other statutory bodies on behalf of the Trust

Liaising with the Information Commissioner and other statutory bodies on behalf of the Trust

Corporate responsibilities

Champions the Trusts values in all activities, with particular emphasis on promoting equality and diversity for all staff

Ensures that DT&i maintains a strong focus on delivering to the strategic objectives of the Trusts, KHP, Department of Health, NHSE and other national or sector-wide targets and initiatives

Represents the Trusts at relevant national and sector-wide forums ensuring the Trusts interests and plans are effectively promoted

Represents DT&i on corporate meetings and projects, as directed by the CDIO.

Deputises for the CDIO as required at Kings and GSTT, on all IG&M related matters

People and Resources

Responsible for all Information Governance and Management staff.

Responsible for ensuring external contracted staff comply with each Trusts requirements

Provides senior leadership within the Directorate and influence service design and delivery across each organisation;

Responsible for ensuring that the workforces are appropriately utilised and long term service needs are appropriately planned for in terms of staffing levels, career development and skill mix.

Trains and develop staff to meet Trusts objectives and Values and Behaviours

Ensures adequate systems are in place to recruit and retain the highest calibre of staff.

Implements HR Policies and procedures within the services.

Ensures compliance with external accreditation bodies.

Ensures management and organisational structure of the departments are continually reviewed and, where necessary, redesigned to meet changing needs and requirement of the services.

Oversees supervision for all staff in line with each Trusts policies.

Ensure Personal Development Reviews are conducted in accordance with each Trusts Policies.

Establishes and implement metrics-based continuous-improvement programs for the IG&M departments.

Ensures that resources allocated are properly and effectively deployed to deliver against agreed targets of time, cost and quality.

Provides visible leadership to promote a fair and just culture that ensures that IG&M and the wider directorate is responsive to the needs of diverse staff.

Information Management

Responsible for the management and development of aligned policies and practices that support the use of electronic and where still relevant, paper health records systems across the organisations.

Monitor use and development of electronic health records that support IG&M practices at each Trust to ensure efficient and appropriate use through ongoing participation in the Epic optimisation programme.

Monitor and manage all associated risks, complaints and issues with health records and other information.

Corporate and Financial Responsibilities

Negotiates, plans, utilises and monitors financial performance, ensuring the service is delivered within the available budget and initiating service change as necessary for each Trust.

Ensures that expenditure does not exceed allocation without prior agreement of the Chief Digital Information Officer

Responsible for developing and delivering the annual savings plan for the Information Governance and Management services and for reducing costs while delivering efficient and effective services that demonstrate value for money for each Trust.

Budgetary responsibility of £10m plus and over 180 WTE staff; holder for multiple budgets and ensuring financial control.

Research, Governance and Training

Develops and manages the implementation of systems, control processes and risk management arrangements to support monitoring of compliance with information governance standards, other Trust-wide policies and processes and best practice requirements;

Ensures the resolution of complaints and issues from patients, staff, suppliers, other internal and external service providers and partner organisations in a timely and appropriate manner in line with Trust policy, procedures and service delivery values and priorities;

Ensures, alongside the Clinical Governance department, Heads of Nurses, and other clinical staff, appropriate investigation and trend analyses of all complaints and adverse incidents.

• Prepares and provides briefings and reports for the CDIO, Senior Information Risk Owner, the Medical Director, the Chief Information Officer, the Trust Management Executive and the Trust Board and associated committees across both Trusts.

Takes the lead for the service in planning ways to seek user feedback on the quality of the service.

Ensures the development of robust training programmes with regards Information Governance, confidentiality, freedom of information and records management (corporate and clinical).

Person Specification

Qualifications/ Education

Essential

• An MBA/Masters' degree or equivalent management experience including the management of substantial process change, project management and of implementing strategies in a complex multidisciplinary environment.
• Additional in-depth professional training and specialist knowledge to doctorate or equivalent level, acquired through training and experience over an extended period
• Up-to-date knowledge of innovations and developments in health records management systems

Desirable

• Formal qualification in Data Protection Compliance

Experience

Essential

• Management experience at a significant and demonstrable level
• Senior management experience in Information Governance and Health records management
• Full line and team management experience including leading, developing, motivating, coaching, talent management and application of formal staff

Skills/Knowledge/ Ability

Essential

• Able to translate business needs into vision and communicate this to stakeholder communities and technical departments, demonstrates clear ability to articulate complex concepts in a manner and language that is easily understandable to the various stakeholder groups
• Ability to plan, organise and prioritise own and teams' workload and meet strict deadlines. Able to assess the workload of teams and ensure resources are deployed to ensure that objectives and deadlines are met
• Strong analytical skills - able to review complex processes and recommend appropriate changes to improve efficiency

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

King's College Hospital NHS Foundation Trust

Address

KCH and GSTT

Denmark Hill

London

SE5 9RS

Employer's website

https://www.kch.nhs.uk/ (Opens in a new tab)