Job summary
Band 3 Pathology Data Quality Administrator
The post holder is required to provide comprehensive, administrative and IT data support to the North Midlands and Cheshire Pathology Service (NMCPS), using a variety of systems associated and connected with the Laboratory Information Management System (LIMS). This will involve inputting and extracting data, handling enquiries and problem solving, working to Pathology IT protocols and procedures. This role is key in supporting the cleansing of the patient records in the LIMS and associated systems to ensure they are an accurate record. There will be a requirement to generate, interpret and act on data quality reports, working with colleagues, third parties and suppliers to resolve discrepancies.
Main duties of the job
- The post holder will be providing and receiving routine information orally, in writing, or electronically to inform work colleagues, clients or other external contacts.
- There is a requirement to communicate complicated information to other departments and external contacts and other NHS staff.
- Responsibility for handling telephone and other communications with sensitivity and confidentiality using personal judgement to assess each situation and to deal with accordingly.
- The post holder will be required to develop and maintain effective communication and working relationships within the directorate, the division and the Trust.
- The data quality element of the work will require tact and persuasion in order to achieve a positive outcome.
- It is a requirement of the post that information is communicated in a consistent manner in line with Trust and Pathology legislation, policies and procedures.
- Have excellent keyboard skills and be familiar with the use of database applications, spread sheets, and the Microsoft Office package to include Excel, Word and Outlook.
- Ensure the correct use of all tools and equipment, including care that no unauthorised media or processes are used with computers or programmable equipment, which may result in the corruption of data or incorrect operation.
- Be experienced in all aspects of office administration procedures
About us
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we're highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.
We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.
Job description
Job responsibilities
For more information on working for the Trust, please see the attached Job Description and Person Specification.
Job description
Job responsibilities
For more information on working for the Trust, please see the attached Job Description and Person Specification.
Person Specification
Education and qualifications
Essential
- Good general education to include GCSE English or equivalent
- RSA III word processing or NVQ level 3 equivalent
Experience
Essential
- Experience of administrative procedures and systems.
- Accurate data entry experience
- Demonstrate an attention to detail and an interest in problem solving.
- Requires flexible attitude to prioritisation of workload due to the dynamic nature of the service
- The ability to diplomatically deal with users and other Trust staff
Desirable
- Experience of Pathology Management Systems administration
- Experience of working in an NHS Trust
- Good working knowledge of other software applications.
Skills, Ability & Knowledge
Essential
- Competent in the Microsoft Office suite of programmes: ?Microsoft Word ?Microsoft Excel ?Outlook
- Strong organisational skills
- Effective communication skills
- Requires flexible attitude to prioritisation of workload due to the dynamic nature of the service
- Ability to deal with a wide range of people including medical staff and service users external to the Trust.
- Multi-tasking ability required to deal with multiple incidents awaiting resolution
- Ability to support individuals from a wide range of disciplines with varying levels of IT knowledge and skills
Personal Qualities
Essential
- Ability to work as part of a team
- Ability to work in a demanding pressurised environment.
- Ability to manage large volumes of work with very fast turnaround.
Person Specification
Education and qualifications
Essential
- Good general education to include GCSE English or equivalent
- RSA III word processing or NVQ level 3 equivalent
Experience
Essential
- Experience of administrative procedures and systems.
- Accurate data entry experience
- Demonstrate an attention to detail and an interest in problem solving.
- Requires flexible attitude to prioritisation of workload due to the dynamic nature of the service
- The ability to diplomatically deal with users and other Trust staff
Desirable
- Experience of Pathology Management Systems administration
- Experience of working in an NHS Trust
- Good working knowledge of other software applications.
Skills, Ability & Knowledge
Essential
- Competent in the Microsoft Office suite of programmes: ?Microsoft Word ?Microsoft Excel ?Outlook
- Strong organisational skills
- Effective communication skills
- Requires flexible attitude to prioritisation of workload due to the dynamic nature of the service
- Ability to deal with a wide range of people including medical staff and service users external to the Trust.
- Multi-tasking ability required to deal with multiple incidents awaiting resolution
- Ability to support individuals from a wide range of disciplines with varying levels of IT knowledge and skills
Personal Qualities
Essential
- Ability to work as part of a team
- Ability to work in a demanding pressurised environment.
- Ability to manage large volumes of work with very fast turnaround.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
