South Western Ambulance Service NHS Foundation Trust

Operations Officer - Bristol, North Somerset & South Gloucestershire

Information:

This job is now closed

Job summary

The Operations Officer role (Holding Pool)is a highly visible and accountable position within the Trust. The Operations Officer role is instrumental in helping to support the senior managers ensure the smooth day to day running of the Operations Directorate. This vacancy is for a holding pool within the Trusts Bristol, North Somerset and South Gloucestershire (BNSSG) area. v

The Operations Officer role will provide clinical and managerial leadership and line management to an operational staff group ensuring high quality patient care is delivered in line with the strategic objectives of the Trust.

The Operations Officer role has important operational commander responsibilities including on scene incident management and post incident hot debrief.

The Operations Officer has a key role in making sure that the County delivers performance in line with expectations. As part of this the Operations Officer role ensures that staff abstractions are reduced to an absolute minimum, that operational resourcing in line with the plan is prioritised and that central reporting systems are accurate.

As an operational Paramedic, the Operations Officer is responsible for the care, treatment and movement of patients in accordance with the Paramedic job description.

Main duties of the job

The Operations Officer role will provide clinical and managerial leadership and line management to an operational staff group ensuring high quality patient care is delivered in line with the strategic objectives of the Trust. The Operations Officer role has important operational commander responsibilities including on scene incident management and post incident hot debrief.

The Operations Officer has a key role in making sure that the County delivers performance in line with expectations. As part ofthis the Operations Officer role ensures that staff abstractions are reduced to an absolute minimum, that operational resourcing in line with the plan is prioritised and that central reporting systems are accurate.

About us

At South Western Ambulance Service NHS Foundation Trust (SWASFT) we have a culture where everyone is valued for being themselves. Our aim is to work together to promote the most inclusive environment possible, which attracts people from the widest range of backgrounds and experiences to enrich the work that we do together, for the benefit of all of our employees, our patients and the communities we serve. We offer flexible working opportunities, inclusive policies and a range of feedback mechanisms to support individuals and to enable a positive, welcoming environment where our people and their careers can thrive in.

We employ over 5,000 employees mainly clinical, operational and emergency response staff as well as supporting roles. We also employ Doctors and volunteers which include community first responders and fire co-responders.

We take all the steps needed to provide the most compassionate patient care possible whilst also providing an enjoyable and safe place to work. We actively promote a positive set of behaviours as being key to our performance both individually and collectively. Our recruitment, selection and screening processes are designed to uphold these standards and we invite all our candidates to actively share with us through these processes how they will bring these behaviours to life.

To view the Trust's Mission, Vision, Values and Goals clickhere

Details

Date posted

30 June 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

202-5415251

Job locations

Bristol, North Somerset & South Gloucestershire (BNSSG)

Bristol

BS5 0DA


Job description

Job responsibilities

For further information about this role please see attached job description and person specification.

Job description

Job responsibilities

For further information about this role please see attached job description and person specification.

Person Specification

Education & Qualifications

Essential

  • HCPC registered Paramedic
  • Educated to degree level or relevant equivalent experience with additional specialist knowledge relevant to this role

Desirable

  • ALS, PHTLS, PHEC or other advanced clinical courses
  • Relevant management qualification

Previous Experience

Essential

  • Good working knowledge of personnel management including NHS policy and procedure
  • Experience in dealing with a diverse range of people in a customer/patient environment
  • At least 2 years post registration experience (i.e. having completed the NQP Programme)

Skills, Knowledge, Ability

Essential

  • Ability to effectively plan, manage and utilise time
  • Good interpersonal skills and ability to communicate sensitive information with tact and diplomacy
  • Ability to develop and adapt to change
  • Planning and decision-making skills
Person Specification

Education & Qualifications

Essential

  • HCPC registered Paramedic
  • Educated to degree level or relevant equivalent experience with additional specialist knowledge relevant to this role

Desirable

  • ALS, PHTLS, PHEC or other advanced clinical courses
  • Relevant management qualification

Previous Experience

Essential

  • Good working knowledge of personnel management including NHS policy and procedure
  • Experience in dealing with a diverse range of people in a customer/patient environment
  • At least 2 years post registration experience (i.e. having completed the NQP Programme)

Skills, Knowledge, Ability

Essential

  • Ability to effectively plan, manage and utilise time
  • Good interpersonal skills and ability to communicate sensitive information with tact and diplomacy
  • Ability to develop and adapt to change
  • Planning and decision-making skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Bristol, North Somerset & South Gloucestershire (BNSSG)

Bristol

BS5 0DA


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


Employer details

Employer name

South Western Ambulance Service NHS Foundation Trust

Address

Bristol, North Somerset & South Gloucestershire (BNSSG)

Bristol

BS5 0DA


Employer's website

https://www.swast.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Operations Manager

Mat Hill

mathew.hill@swast.nhs.uk

Details

Date posted

30 June 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

202-5415251

Job locations

Bristol, North Somerset & South Gloucestershire (BNSSG)

Bristol

BS5 0DA


Supporting documents

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