Cornwall Partnership NHS Foundation Trust

Progress Coordinator - Lismore Ward

The closing date is 30 July 2025

Job summary

An exciting opportunity has arisen for a Progress Coordinator to join the team on Lismore Ward at Helston Community Hospital. You will play an important role in supporting the clinical staff in facilitating safe and timely discharges from our unit.

You will help provide a seamless service for patients which will include cross boundary and collaborative working with the multi-disciplinary team along with colleagues in Adult Social Care and other outside agencies in the community setting.

This is an ideal opportunity for an enthusiastic and dynamic individual. You will need to have good interpersonal skills, IT skills and possess excellent communication and organisational skills.

We will offer a supportive working environment in which to continue to develop your skills and knowledge of inpatient flow through a structured in-service training programme, appraisal, and supervision systems.

This is a full-time post working 37.5 hours a week to include weekends, bank holidays and early/late shifts all on a rota basis.

Please note: If you need sponsorship, please check the requirements for a Certificate of Sponsorship (CoS) on the gov.uk website to see if you're eligible before applying.

Main duties of the job

  • To assist with the efficient day to day running of discharges, providing administrative and clerical support to the team, providing a 7-day service. This post will be required to work flexible hours to meet the requirements of the post depending on service provision.
  • To monitor patients, progress and report back progress / inform the team or referrer of any problems regarding timing of interventions, including equipment ordering /delivery and organisations of on- going care.
  • To act as a link, liaising with other agencies and departments, to provide efficient and effective communication to expedite progress towards the chosen home environment.

About us

We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.

We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.

Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.

We work in people's homes, in community clinics and bases. We are based in one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per Annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

201-25-562

Job locations

Helston Community Hospital

Helston Community Hospital

Helston

TR13 8DR


Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Job description

Job responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.

Person Specification

Education / Qualifications and Relevant Experience

Essential

  • Knowledge of Microsoft Office Applications
  • NVQ 3 Business Administration or equivalent knowledge or experience
  • Excellent administrative experience

Desirable

  • ECDL
  • Relevant experience within the Health Service

Skills and Aptitude

Essential

  • Excellent written communication skills
  • Highly developed organisational skills
  • Good problem solving skills

Desirable

  • Knowledge of Integra and other health related systems, eg PAS

Knowledge and Abilities

Essential

  • Ability to work with carers and patients who may have communication and cognitive problems.
  • Ability to prioritise workload.
Person Specification

Education / Qualifications and Relevant Experience

Essential

  • Knowledge of Microsoft Office Applications
  • NVQ 3 Business Administration or equivalent knowledge or experience
  • Excellent administrative experience

Desirable

  • ECDL
  • Relevant experience within the Health Service

Skills and Aptitude

Essential

  • Excellent written communication skills
  • Highly developed organisational skills
  • Good problem solving skills

Desirable

  • Knowledge of Integra and other health related systems, eg PAS

Knowledge and Abilities

Essential

  • Ability to work with carers and patients who may have communication and cognitive problems.
  • Ability to prioritise workload.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

Helston Community Hospital

Helston Community Hospital

Helston

TR13 8DR


Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Cornwall Partnership NHS Foundation Trust

Address

Helston Community Hospital

Helston Community Hospital

Helston

TR13 8DR


Employer's website

https://www.cornwallft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hospital Sister

Trudy Addington

Trudy.addington@nhs.net

01326435904

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per Annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

201-25-562

Job locations

Helston Community Hospital

Helston Community Hospital

Helston

TR13 8DR


Supporting documents

Privacy notice

Cornwall Partnership NHS Foundation Trust's privacy notice (opens in a new tab)