Job summary
Reporting to the Senior Integration Analysts, this role entails the development, testing, maintenance, deployment, and support of the Integration Engines across the Enterprise and Epic Bridges interfaces across both Trusts.
The incumbent will manage Interfaces ServiceNow ticketsin accordance withtrust SLAs and handle Epic Bridges Error triaging. This involves collaborating with relevant Epic teams andassistingin clearing Bridges error work queues. The analyst is also responsible for ensuring the interface documentation is consistently updated.
Additionally, the post holder will oversee the impact of interfaces during Epic upgrades in the Trust, controlling the interface delivery lifecycle, and communicating any significant changes with the Work stream Leads.
Main duties of the job
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Development,maintenanceand support of InterSystemsHealthConnectTrust Integration Engine interfaces
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Development,maintenanceand support of Epic Bridges Interfaces
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Triaging Epic Bridges errors, assigning to relevant error work queues, prepare error resolution plans
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Assisting Epic/Application teams with the resolution of errors
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Triaging and addressing Service Desk Interface Analyst tickets, ensuringtimelyresolution within the defined SLA
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Monitoring the TIE error alerts and resolving, escalating issues
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Making sure that the Interface design documents are up to date with any changes, fixes performed
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Managing the impact on the interfaces when Epic upgrades are conducted
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Monitoring Integration platform, making sureappropriate resourcesare available and the High availability is maintained
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Ensure compliance to agreed change processes and change control mechanisms
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To support secure decommissioning of any legacy integration environments, data disposal, messagingretirementor transfers
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To work on the new Integration projects as assigned by Senior Integration Analysts and the Integration Manager
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The post-holder would be requiredtoparticipatein the on-call rota for 24/7 support
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Details
Date posted
05 June 2026
Pay scheme
Agenda for change
Band
Band 7
Salary
£49,387 to £56,515 a year per annum plus HCAS
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Flexible working
Reference number
197-RF8333
Job locations
Catford
London
SE6 4RU
United Kingdom
Employer details
Employer name
Lewisham and Greenwich NHS Trust
Address
Catford
London
SE6 4RU
United Kingdom
Employer's website
https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)












Employer contact details
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Supporting documents
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