Lewisham and Greenwich NHS Trust

Women's Children and Sexual Health Admin Clerk

The closing date is 23 November 2025

Job summary

To assist the with general administration/clerical duties to ensure the smooth running of the department as required.

To provide efficient and effective reception, administration, and clerical support to the Directorate.

This job description is intended as an outline indicator of general areas of activity and will be amended in the light of the changing needs of the organisation. To be reviewed in conjunction with the post holder on a regular basis.

Main duties of the job

as per job description and person specification

First point of contact for patients, their friends and families and ensuring that messages are passed on appropriately and in a timely manner.

To deal with patients in a mature manner when speaking to them on the phone and face to face. This may sometimes involve dealing with distressed patients and a sensitive and re-assuring manner is required in difficult situations. Patient confidentiality should be maintained at all times.

About us

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

  1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
  2. Widening access (anchor institution) and employability
  3. Improving the experience of staff with disability
  4. Improving the EDI literacy and confidence of trust staff through training and development
  5. Making equalities mainstream

Details

Date posted

12 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum plus HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

197-R-RF7555-A

Job locations

Queen Elizabeth Hospital

Stadium Road

Woolwich

SE18 4QH


Job description

Job responsibilities

as above

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement.

Job description

Job responsibilities

as above

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement.

Person Specification

Qualifications and Training

Essential

  • Good standard of education NVQ 2 plus additional experience equating to NVQ 3 as outlined below
  • GCSE English Language or equivalent
  • Clear handwriting and spelling
  • Numerate

Desirable

  • NVQ Business Administration - Level II or equivalent
  • RSA II
  • Certificate in Office
  • ICare Trained

Experience

Essential

  • Previous experience of working in a busy environment
  • Previous experience in an admin role

Desirable

  • Previous experience of working in a busy environment in a healthcare setting
  • Experience on the ICare System and Electronic Discharge Summaries System
  • Previous experience of minute taking
Person Specification

Qualifications and Training

Essential

  • Good standard of education NVQ 2 plus additional experience equating to NVQ 3 as outlined below
  • GCSE English Language or equivalent
  • Clear handwriting and spelling
  • Numerate

Desirable

  • NVQ Business Administration - Level II or equivalent
  • RSA II
  • Certificate in Office
  • ICare Trained

Experience

Essential

  • Previous experience of working in a busy environment
  • Previous experience in an admin role

Desirable

  • Previous experience of working in a busy environment in a healthcare setting
  • Experience on the ICare System and Electronic Discharge Summaries System
  • Previous experience of minute taking

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Queen Elizabeth Hospital

Stadium Road

Woolwich

SE18 4QH


Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Lewisham and Greenwich NHS Trust

Address

Queen Elizabeth Hospital

Stadium Road

Woolwich

SE18 4QH


Employer's website

https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Assistant Service Manager, Women's Health

Sue Jordan

suejordan1@nhs.net

02088365878

Details

Date posted

12 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum plus HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

197-R-RF7555-A

Job locations

Queen Elizabeth Hospital

Stadium Road

Woolwich

SE18 4QH


Supporting documents

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