Vaccination Centre Clinical Administrator

Royal Berkshire NHS Foundation Trust

This job is now closed

Job summary

This role will support the administration of the vaccination centre, providing ongoing support for vaccination of staff and patients for COVID-19, Flu, RSV and Pertussis. The team are exploring exciting new services such as travel vaccinations and supporting other services across Berkshire, Oxfordshire and Buckinghamshire

This role will involve receiving calls and emails from patients, and other departments within the hospital, screening patient eligibility, creating databases on vaccination activity and stock levels, creating and preparing clinic lists, bookings and arrival management.

The role combines some clinical duties, and the post-holder will be expected to be flexible to support this service. This may involve collecting vaccine stock, re-stocking fridges, cleaning and re-stocking clinical areas and updating noticeboards. The team often deliver vaccines through a roving model and the post holder will be expected accompany the team walking across the hospital site delivering vaccinations and advice. We also deliver clinics to satellite sites, and occasionally patients own homes, so the post holder must have a driving license and access to own car

Post holders will also need excellent IT skills and ability to use multiple Trust systems. Knowledge of MS Excel functions such as basic pivot tables and conditional formatting advantageous. Attention to detail will be imperative.

Main duties of the job

Assist with queries from staff e.g. vaccine availability and eligibility, using the up to date Trust guidelines, escalating to senior staff appropriately
Sending up to date communications out
Updating and editing the website with relevant information
Assist Compiling reports on Trust Vaccination status
IT support, trouble shooting for DRDoctor, working with the system provider to improve the service
Handling and capture of personal data and ensuring its submitted accurately and in a timely manner with all obligations met and highest level of confidentially is maintained
use of EPR to check admission status and outpatient appointments
Using own initiative and working in a fast paced environment to hit deadlines
Monitoring observation and reception area post vaccination
Assisting nurses during clinics

About us

Royal Berkshire hospital is rated by CQC as Good. Our values; Compassionate, Aspirational, Resourceful, Excellent, reflect the type of Trust we aspire to be, and you can join our dedicated and talented staff to make that happen.

The Vaccination has been set up to support staff and patients taccess vaccinations, to help keep our Trust as safe as possible. The team have won awards for patient safety and are recognised for their proactive service and commitment to reducing inequalities in vaccine access.

Date posted

22 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

193-6797852CORB3VAC

Job locations

Royal Berkshire Hospital

London Road

Reading

RG1 5AN

Job description

Job responsibilities

Providing Admin support to the COVID operational team
Providing up to date information to staff on vaccinations with support
Create and maintain clinic lists
patient screening
assisting nurses during clinics including monitoring waiting room, visiting clinical areas across sites, collecting stock from pharmacy and restocking fridges.
using texting systems for targeted communications
provide reports on current vaccination uptake
Monitor and manage group email accounts
update webpages and internal communications with latest information

Job description

Job responsibilities

Providing Admin support to the COVID operational team
Providing up to date information to staff on vaccinations with support
Create and maintain clinic lists
patient screening
assisting nurses during clinics including monitoring waiting room, visiting clinical areas across sites, collecting stock from pharmacy and restocking fridges.
using texting systems for targeted communications
provide reports on current vaccination uptake
Monitor and manage group email accounts
update webpages and internal communications with latest information

Person Specification

Use of Excel for data analysis

Essential

2 years experience

Desirable

5 years experience

Worked in NHS

Essential

2 years experience

Desirable

5 years experience

customer service

Essential

awareness of displaying good customer service

Desirable

evidence of providing good customer service

Person Specification

Use of Excel for data analysis

Essential

2 years experience

Desirable

5 years experience

Worked in NHS

Essential

2 years experience

Desirable

5 years experience

customer service

Essential

awareness of displaying good customer service

Desirable

evidence of providing good customer service

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.