Job summary
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.Please see below for the detailed job description of the role.
Main duties of the job
The purpose of this role is to provide administrative support to a busy research team working on hundreds of studies at one of the country's largest research centres. You will be based in the Clinical Research Coordination Team, working alongside the research nurses and the study coordinators. Alongside your practical role, you will also be able to complete a Level 3 Business Administrator Course.
About us
University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.
Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.
At UHS, we're committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.
At UHS, we proudly champion individuality, recognising that outstanding care is only possible with a diverse, inclusive team. We're committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.
Job description
Job responsibilities
Responsibilities:
- Support the Clinical Research Delivery Team in the set-up and running of research studies, including maintaining site files, archiving, uploading recruitment details and participant data to internal systems- Implement standard operating procedures for the team and propose changes to operational practices to demonstrate improvements in services.- Provide operational support to colleagues, as directed by the Line Manager.- General administrative duties including filing, photocopying, diary management and distribution of deliveries.- Ensure appropriate electronic systems are kept up to date, ensuring that information entered into the system is in line with the Trusts data quality standards.- Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.- Provide cross-cover for other staff across the hospital to ensure a consistent and effective service is always maintained.
Experience/Skills Needed: - Good standard of secondary education with literacy and numeracy skills demonstrable to GCSE pass level 4 or above or equivalent standard.- Basic skills in Microsoft Office, including Outlook, Teams, Excel, and Word- Ability to work under pressure.- Excellent verbal and telephone/communication skills.- Good, clear written communication skills- Good interpersonal skills- Good organisational skills- Attention to detail- Ability to work within a team and autonomously- Commitment to completing the L3 apprenticeship training
Job description
Job responsibilities
Responsibilities:
- Support the Clinical Research Delivery Team in the set-up and running of research studies, including maintaining site files, archiving, uploading recruitment details and participant data to internal systems- Implement standard operating procedures for the team and propose changes to operational practices to demonstrate improvements in services.- Provide operational support to colleagues, as directed by the Line Manager.- General administrative duties including filing, photocopying, diary management and distribution of deliveries.- Ensure appropriate electronic systems are kept up to date, ensuring that information entered into the system is in line with the Trusts data quality standards.- Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.- Provide cross-cover for other staff across the hospital to ensure a consistent and effective service is always maintained.
Experience/Skills Needed: - Good standard of secondary education with literacy and numeracy skills demonstrable to GCSE pass level 4 or above or equivalent standard.- Basic skills in Microsoft Office, including Outlook, Teams, Excel, and Word- Ability to work under pressure.- Excellent verbal and telephone/communication skills.- Good, clear written communication skills- Good interpersonal skills- Good organisational skills- Attention to detail- Ability to work within a team and autonomously- Commitment to completing the L3 apprenticeship training
Person Specification
Qualifications / training required
Essential
- Good standard of secondary education with literacy and numeracy skills demonstrable to GSCE pass level 4 or above or equivalent standard
Desirable
- Basic skills in Microsoft Office to include Outlook, Teams, Excel, Word
Previous or relevant experience necessary
Desirable
- Experience as a Receptionist or Admin Assistant linked to a clinical service or customer focused environment.
- Administrative and organisational experience.
- Proficient in the use of all hospital computerised patient systems.
Values and behaviours
Essential
- Patients First
- Always Improving
- Working Together
Person Specification
Qualifications / training required
Essential
- Good standard of secondary education with literacy and numeracy skills demonstrable to GSCE pass level 4 or above or equivalent standard
Desirable
- Basic skills in Microsoft Office to include Outlook, Teams, Excel, Word
Previous or relevant experience necessary
Desirable
- Experience as a Receptionist or Admin Assistant linked to a clinical service or customer focused environment.
- Administrative and organisational experience.
- Proficient in the use of all hospital computerised patient systems.
Values and behaviours
Essential
- Patients First
- Always Improving
- Working Together
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
