Job summary
The Trust Wide Head of Patient Safety provides senior leadership, oversight, and expert knowledge on patient safety across the organisation, ensuring compliance with legislation and national, local and Trust systems, frameworks, and standards. The role is integral to ensuring that Nottinghamshire Healthcare NHS Foundation Trust meets key safety improvement and contractual / statutory requirements including full implementation of the national Patient Safety Strategy. The postholder will set a clear vision for patient safety across services.
Good governance is a key element of the post, ensuring that robust governance processes are in place with regard to the reporting, investigation and follow up of incidents, including deaths, in line with national and local requirements. The postholder will be responsible for ensuring more novel approaches to patient safety science and investigations are used [PSIRF/PSIRP] to generate a learning culture in the Trust, whilst ensuring meaningful engagement with patients and families, including ensuring processes are in place to support being open and the discharge of the statutory Duty of Candour.
If you would like to discuss this opportunity, please contact Owen Bennett, Acting Associate Director of Quality or Laura Belshaw, Acting Executive Director of Nursing, AHPs and Quality.
Owen.bennett@nottshc.nhs.uk
Main duties of the job
The post holder, in liaison with other key professionals across the Trust, and functional heads within the Executive Director of Nursing/AHPs/Quality and the Medical Directors Office will lead on a broad range of patient safety improvement initiatives to ensure efficient, effective and high-quality standards of patient safety are developed and sustained.
The Head of Patient Safety will support the Associate Director of Quality elements of the Safety agenda including working with the Integrated Care System and NHS E programs associated with Patient Safety, Learning from Deaths [LFD], and the Medical Examiner [ME] system.
About us
We have a huge variety of opportunities in our expansive Trust covering geographically from South Yorkshire, Nottinghamshire to Leicester, providing mental health inpatient and community services, community health services, forensic mental health services and secure prison healthcare across the East Midlands.
We have more than 100 sites and a huge scope of unique opportunities to develop your career and gain some amazing experiences. We strive to be a great place to work and offer many staff benefits and tailored staff support and wellbeing programmes.
Do you want to make a difference?
Do you believe in Trust, Honesty, Respect, Compassion and Teamwork?
Then Nottinghamshire Healthcare is the perfect place for you to start, maintain or further your career. Join our team of nearly 9000 who are making a difference every day. We are all about our people - our staff, volunteers, carers, service users and patients. We are NottsHC.
Follow us on Facebook and Twitter @NottsHealthcare
Job description
Job responsibilities
The key elements of responsibility within the portfolio of the post of Head of Patient Safety will include:
- Incident reporting and management, including adoption of PSIRF and PSIRP
- Incident investigation processes, including associated investigations
- The Learning from Deaths agenda, including supporting the role-out of the national Medical Examiner requirements
- Effective adoption and development of the Ulysses [or other] incident and risk management system, including the external Learn from Patient Safety Events [LFPSE] service
- Effective oversight and management of being open and the Statutory Duty of Candour
- The development of safe systems to minimise patient harm, including prevention of Never Events and managing risks in the clinical environment
- Inquest liaison
- Liaison with Analytics and Insight in support of developing learning and good governance of associated investigation and safety processes
- Patient and Family Liaison
- Never Event Programme
- National Safety Alerts
- Freedom of Information [FOI] requests related to Quality and Patient Safety
- Patient Safety Partners
Job description
Job responsibilities
The key elements of responsibility within the portfolio of the post of Head of Patient Safety will include:
- Incident reporting and management, including adoption of PSIRF and PSIRP
- Incident investigation processes, including associated investigations
- The Learning from Deaths agenda, including supporting the role-out of the national Medical Examiner requirements
- Effective adoption and development of the Ulysses [or other] incident and risk management system, including the external Learn from Patient Safety Events [LFPSE] service
- Effective oversight and management of being open and the Statutory Duty of Candour
- The development of safe systems to minimise patient harm, including prevention of Never Events and managing risks in the clinical environment
- Inquest liaison
- Liaison with Analytics and Insight in support of developing learning and good governance of associated investigation and safety processes
- Patient and Family Liaison
- Never Event Programme
- National Safety Alerts
- Freedom of Information [FOI] requests related to Quality and Patient Safety
- Patient Safety Partners
Person Specification
Trust Values and Behaviours
Essential
- oAll colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- oAll colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Physical Requirements
Essential
- oAbility to sit or stand in a restricted position for a proportion of the working day, this includes driving
- oAbility to move between locations of the Trust
Qualifications
Essential
- oEducated to master's degree level [or equivalent] and has an in-depth experience of patient safety in a work environment
- oFormal leadership and management training/development
- oEvidence of post qualifying CPD/or CPD if nonclinical background
Desirable
- oRegistered Nurse/AHP/Social Worker
- Evidence of ongoing personal development
Knowledge
Essential
- oExpert knowledge of patient safety investigation science
- Knowledge of quality improvement methodologies and change management
- oUnderstanding of key national and local policy drivers / targets applicable to the patient safety and learning from deaths agendas
- oKnowledge of Information Governance, Data Security, Data Protection, Caldicott Guidelines, Freedom of Information Act
- oAwareness of provider data, reporting, outcome measurement
- oUnderstanding of the use of data in support of the measurement, monitoring and improvement of patient safety
- oDemonstrates an extensive knowledge of NHS regulation and patient safety policy/strategy, Learning from Deaths, and Quality Improvement.
Desirable
- oUnderstanding of NHS Organisation and activity currencies
- oUnderstanding of Safety II principles
Skills
Essential
- oHighly developed negotiating and influencing skills and ability to develop and maintain constructive relationships using good professional / managerial skills
- oStrong leadership skills - able to think strategically and see the bigger picture, comfortable taking charge
- oEvidence of the application of Quality Improvement and Safety Science in practice
- oHigh level analytical and evaluative skills
- oAble to produce own reports in a logical and structured way and to a high standard of presentation
- oAbility to present and explain the result of complex information analysis in a clear and understandable way
- oProvide and receive highly complex, sensitive, and contentious information, negotiate with senior staff and external stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- oGood presentation skills
- oGood communication skills including the ability to negotiate on difficult and very complex detailed issues
- oAbility to work under pressure and to deadlines
- oAbility to manage own work and prioritise workload
- oAbility to understand own role and duties relating to broader strategic issues
Experience
Essential
- oExtensive senior management experience within a complex organisation, with at least two years in a senior capacity.
- oExperience of managing SI investigations, writing reports, with clear and proportionate recommendations
- oDemonstrable experience of project management and management of change.
- oExperience of operating and communicating effectively with Trust directors and clinical directors/ care group [divisional level] management teams.
- oExtensive senior management experience within a complex organisation, with at least two years in a senior capacity. oExperience of managing SI investigations, writing reports, with clear and proportionate recommendations. oDemonstrable experience of project management and management of change. oExperience of operating and communicating effectively with Trust directors and clinical directors/ care group [divisional level] management teams. oSuccessful experience of working with external agencies and influencing internal change.
Desirable
- oExperience of working across organisational and professional boundaries in the development of healthcare services.
- oSignificant experience of working within a lead role in relation to Patient Safety.
- oKnowledge of relevant legislation.
- oExperience of working as an expert in healthcare investigation.
- oWell connected to other safety experts nationally.
- Experience of leading large-scale improvement/change programmes.
Person Specification
Trust Values and Behaviours
Essential
- oAll colleagues are expected to demonstrate at interview that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork
- oAll colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation
Physical Requirements
Essential
- oAbility to sit or stand in a restricted position for a proportion of the working day, this includes driving
- oAbility to move between locations of the Trust
Qualifications
Essential
- oEducated to master's degree level [or equivalent] and has an in-depth experience of patient safety in a work environment
- oFormal leadership and management training/development
- oEvidence of post qualifying CPD/or CPD if nonclinical background
Desirable
- oRegistered Nurse/AHP/Social Worker
- Evidence of ongoing personal development
Knowledge
Essential
- oExpert knowledge of patient safety investigation science
- Knowledge of quality improvement methodologies and change management
- oUnderstanding of key national and local policy drivers / targets applicable to the patient safety and learning from deaths agendas
- oKnowledge of Information Governance, Data Security, Data Protection, Caldicott Guidelines, Freedom of Information Act
- oAwareness of provider data, reporting, outcome measurement
- oUnderstanding of the use of data in support of the measurement, monitoring and improvement of patient safety
- oDemonstrates an extensive knowledge of NHS regulation and patient safety policy/strategy, Learning from Deaths, and Quality Improvement.
Desirable
- oUnderstanding of NHS Organisation and activity currencies
- oUnderstanding of Safety II principles
Skills
Essential
- oHighly developed negotiating and influencing skills and ability to develop and maintain constructive relationships using good professional / managerial skills
- oStrong leadership skills - able to think strategically and see the bigger picture, comfortable taking charge
- oEvidence of the application of Quality Improvement and Safety Science in practice
- oHigh level analytical and evaluative skills
- oAble to produce own reports in a logical and structured way and to a high standard of presentation
- oAbility to present and explain the result of complex information analysis in a clear and understandable way
- oProvide and receive highly complex, sensitive, and contentious information, negotiate with senior staff and external stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups.
- oGood presentation skills
- oGood communication skills including the ability to negotiate on difficult and very complex detailed issues
- oAbility to work under pressure and to deadlines
- oAbility to manage own work and prioritise workload
- oAbility to understand own role and duties relating to broader strategic issues
Experience
Essential
- oExtensive senior management experience within a complex organisation, with at least two years in a senior capacity.
- oExperience of managing SI investigations, writing reports, with clear and proportionate recommendations
- oDemonstrable experience of project management and management of change.
- oExperience of operating and communicating effectively with Trust directors and clinical directors/ care group [divisional level] management teams.
- oExtensive senior management experience within a complex organisation, with at least two years in a senior capacity. oExperience of managing SI investigations, writing reports, with clear and proportionate recommendations. oDemonstrable experience of project management and management of change. oExperience of operating and communicating effectively with Trust directors and clinical directors/ care group [divisional level] management teams. oSuccessful experience of working with external agencies and influencing internal change.
Desirable
- oExperience of working across organisational and professional boundaries in the development of healthcare services.
- oSignificant experience of working within a lead role in relation to Patient Safety.
- oKnowledge of relevant legislation.
- oExperience of working as an expert in healthcare investigation.
- oWell connected to other safety experts nationally.
- Experience of leading large-scale improvement/change programmes.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
