Senior Operational Manager - SWISH and Starling

Job summary

We are seeking an experienced and dynamic Senior Operational Manager to lead our Somerset-wide Integrated Sexual Health services and Starling Clinic. In this pivotal role, you will work collaboratively with clinical and leadership colleagues to foster a culture of excellence, aligned with Somerset Foundation Trust's values and leadership behaviours.

As the management lead for this specialist area, you will:

• Oversee departmental performance, ensuring the effective delivery of clinical, non-clinical, and physical resources.
• Work closely with clinicians to ensure high-quality, patient-centred care.
• Drive service development and improvement, responding to strategic demands and evolving healthcare needs.
• Maintain robust governance frameworks to uphold safety, compliance, and quality standards.
• Be accountable for meeting key performance targets across quality, volume, and cost.

This role offers a unique opportunity to shape and enhance vital healthcare services across Somerset. If you are a strategic and proactive leader with a passion for service excellence, we would love to hear from you!

Previous applicants need not apply.

Main duties of the job

• Responsible for the monitoring and reporting of the departments performance in liaison with appropriate clinicians and administrative support. Performance includes key local and national performance relevant to service delivery and contracts, contributing to trust wide performance review meetings, and having performance monitoring arrangements within the service that are consistent with the Trust wide approach.
• Ensuring that robust governance arrangements are in place, documented and reviewed appropriately. Working closely with triumvirate colleagues to ensure that governance is prioritised, and learning disseminated throughout the service.
• A key part of the Triumvirate and Service Management with responsibility for the annual planning for the speciality and work with all colleagues to deliver the plan as required including elements of performance, workforce and governance.
• Meet financial targets for quality, volume and cost and to take a proactive role in continuous service development, expansion, integration, and improvement.

About us

As an organisation, Somerset NHS Foundation Trust offers employees a wide range of benefits including flexible working, NHS pension scheme, generous annual leave allowance and a commitment to career development.You will be eligible for our Blue Light Card and a wide range of NHS exclusive shopping & leisure discounts.We are proud of our skilled, diverse workforce and as an inclusive employer we welcome applications from all backgrounds.Working in Somerset enables you to enjoy the idyllic countryside, areas of outstanding beauty and stunning coastlines whilst still only being a stone's throw away from bustling city centres like Bristol, Bath and Exeter and only two hours away from London.There are excellent educational facilities in the area and, when compared to other regions, house prices are reasonable.Somerset offers the countryside and the cosmopolitan -- there is truly something for everyone!