Job summary
Would you like to be part of a team delivering an invaluable service to the patients within the Yorkshire region?
Would you like to work for an ambitious and challenging organisation which will share your passion for high quality patient care?
Within YAS Patient Transport Service (PTS) we are looking to recruit full time staff in core Patient Transport Service for West Yorkshire.
We are recruiting for full time positions at Huddersfield, Keighley, Dewsbury, Castleford.
Please specify in your supporting evidence your preferred location.
The post offers you an opportunity to be a respected member of our team, helping to ensure that our patients are served by qualified and trained staff, who believe that patient care comes first.
Training courses are from October 2023 onwards and require 4 weeks full attendance, Monday to Friday
Main duties of the job
Responsible for the care and safe transportation of non-emergency PTS patients.
Ensuring timely transportation to and from appointments at hospitals, treatment centres, day units or other places of care.
At all times the post holder must ensure patient safety and reduction in harm to patients, self, colleagues and others by assessing risks and adopting safe working practices
We are looking for Band 3 operational staff, who share a value and belief in delivering the highest standards of quality service and patient care.
About us
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our values:Compassion, One Team, Integrity, Innovation, Empowerment, Resilienceare at the heart of all we do.
Job description
Job responsibilities
Maintain a high standard of vehicle and equipment serviceability,cleanliness and permanent readiness in the event of majorincident; carry out daily vehicle checks and report defects promptlyin accordance with service instructions;
To undertake a full range of PTS duties including stretcher workand wheelchair clamping;
Provide a patient focused service and an appropriate level ofcustomer support that engenders customer satisfaction andconfidence in the Trust;
Convey allocated patients and escorts to and from home address,to and from hospital or other treatment centres and betweenhospitals, other treatment centres or care facilities;
Drive allocated service vehicle, usually an ambulance, as roadtraffic law dictates, in a manner appropriate to the conditions, andwith due consideration for the safety of vehicle occupants andother road users, in non-emergency conditions;
Provide a quality of travel that is both a smooth and comfortableexperience for passengers and non-detrimental to the patientscondition.
Please see attached Job description for full role responsibilities.
Job description
Job responsibilities
Maintain a high standard of vehicle and equipment serviceability,cleanliness and permanent readiness in the event of majorincident; carry out daily vehicle checks and report defects promptlyin accordance with service instructions;
To undertake a full range of PTS duties including stretcher workand wheelchair clamping;
Provide a patient focused service and an appropriate level ofcustomer support that engenders customer satisfaction andconfidence in the Trust;
Convey allocated patients and escorts to and from home address,to and from hospital or other treatment centres and betweenhospitals, other treatment centres or care facilities;
Drive allocated service vehicle, usually an ambulance, as roadtraffic law dictates, in a manner appropriate to the conditions, andwith due consideration for the safety of vehicle occupants andother road users, in non-emergency conditions;
Provide a quality of travel that is both a smooth and comfortableexperience for passengers and non-detrimental to the patientscondition.
Please see attached Job description for full role responsibilities.
Person Specification
Knowledge and Educational
Essential
- Level 2 entry requirement e.g. 3 GCSEs grade A* -C or NVQ level 2 qualification or equivalent experience. For the purpose of this job description equivalent experience would be defined as having worked for a minimum of 2 years in a Band 2 PTS Driver post
Desirable
- Evidence of continous professional development and of acquiring new skills/knowledge in the past 2 years
Personal attributes
Essential
- Full driving license with no more than 3 penalty points for new entrants to YAS or a maximum of 6 for existing YAS employees. Applicants must complete the driver declaration when submitting their application.
- Self disciplined and able to work on own initiative
Experience
Essential
- Effective communication and interpersonal skills gained from experience of dealing with customers or members of the public
Desirable
- Background in a health profession or a customer orientated field
Skills and abilities
Essential
- Proven ability to handle sensitive situations professionally, assertively and tactfully
Desirable
- Basic IT skills e.g Word, Email
Person Specification
Knowledge and Educational
Essential
- Level 2 entry requirement e.g. 3 GCSEs grade A* -C or NVQ level 2 qualification or equivalent experience. For the purpose of this job description equivalent experience would be defined as having worked for a minimum of 2 years in a Band 2 PTS Driver post
Desirable
- Evidence of continous professional development and of acquiring new skills/knowledge in the past 2 years
Personal attributes
Essential
- Full driving license with no more than 3 penalty points for new entrants to YAS or a maximum of 6 for existing YAS employees. Applicants must complete the driver declaration when submitting their application.
- Self disciplined and able to work on own initiative
Experience
Essential
- Effective communication and interpersonal skills gained from experience of dealing with customers or members of the public
Desirable
- Background in a health profession or a customer orientated field
Skills and abilities
Essential
- Proven ability to handle sensitive situations professionally, assertively and tactfully
Desirable
- Basic IT skills e.g Word, Email
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Yorkshire Ambulance Service NHS Trust
Address
Huddersfield, Keighley, Dewsbury, Castleford
Huddersfield, Keighley, Dewsbury, Castleford
BD21 3NA
Employer's website
https://www.yas.nhs.uk/ (Opens in a new tab)
