Midlands Neurosurgery Operational Delivery Network Ambassador

Job description

Job responsibilities

The individual will be working with the Neurosurgery Clinical Lead and Operational Manager within their delegated Trust, however theses posts are reporting directly to the Neurosurgery ODN.

To participate in and support the Network Quality and Service Improvement Group.

To promote service redesign and change management methodology working with GIRFT,Neurosurgery Specification and NHSE leads.

To support the delivery of training within trusts in conjunction with members of the Networkmanagement team.

To collate relevant quality and service improvement data and provide summative reports andpresentations as required to evidence base key outcomes for patients and to inform businesscases.

To support the implementation of the Network work plan, self-assessment process, qualityand service improvement programme and any other agreed work streams.

To support the development of relevant Network policies and procedures in association with

the Network team and key stakeholders.

To support the network team to maximise operational effectiveness and consistency, ensureequitable access to services, improve the quality of care and manage patient flows across thenetwork.

Work with patient groups to improve quality of care and to compile patient stories and workwith governance teams dealing with serious untoward incidents.

Person Specification

Training and Qualification

Essential

• oEducated to Degree/Masters level of study in Health related topic oExperienced allied health professional or nurse in Neurosurgery oRelevant professional qualification and registration

Desirable

• oExperienced clinical manager and leader

Working with Others

Essential

• oWorks collaboratively, encouraging network member engagement and involvement, creating an environment where others have the opportunity to contribute.

Skills

Essential

• oA clear commitment to delivering quality patient focussed care. oExperience of facilitating group discussion and encouraging shared learning. oAbility to write and deliver regional reports and presentations. oEffective time management with flexible approach to deliver requirements of the role. oApplies appropriate values and behaviours. oAbility to deliver audits on services. oResilient and adaptive to changing pace and priorities for work delivery.

Experience

Essential

• oExperience in quality and service improvement methods and redesign methodology. oAppreciation of organisations/network culture. oUnderstanding of NHSE policy and processes. oProven ability to lead and manage change, service activity and development within a large and complex organisation. oDetailed understanding and experience of the operation of acute hospitals and the wider health economy. oExperience of establishing and leading multidisciplinary/professional teams oExperience of / ability to design, deliver and evaluate training to large and small groups of diverse health professional groups. oExperience of conducting clinical audits through data analysis and research

Desirable

• oExperience of chairing meetings. oEvidence of delivering change within a networked environment. oExperience of leadership role

Communication and Relationship Skills

Essential

• oExcellent written and verbal communication skills with the ability to maintain effective communication with staff across all levels of an organisation. oBe able to develop both formal and informal contacts and networks to share learning and knowledge within the trust and with local and national social and health care bodies. oEvidence of managing conflict. oProven negotiation/communications skills. oEvidence of leading audits and providing concise reports for clinical improvement and redesign.

Personal Qualities

Essential

• oActs with integrity, behaving in an open and ethical manner. oFocuses on the needs of the patients to improve experience and outcomes.

Improving Services

Essential

• oEncourages innovation, creating a climate of continuous improvement. oFacilitates improvement, supporting change processes for improved healthcare.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Trust Headquarters, 3rd Floor, City Hospital

Nottingham

NG5 1PB

Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)