Job summary
The Medicine Division is currently looking to recruit Patient Transfer Assistant's on a variety of shift patterns including 0800-20:30 (Long day) and 16.00-01.30 (Twilight shift) covering Monday - Sunday.
You will be responsible, following training, for the collection and delivery of patients across the Queens Medical Centre. You will be part of a dedicated team delivering this essential service to the Trust and have excellent customer service skills, good understanding of manual handling and safety and lead by example in this operational role.
This is an excellent opportunity to gain experience of hospital flow and to help build key relationships between patients and staff.
If you are motivated, have experience within a customer service setting and want to thrive from a rewarding role, we welcome your application.
Main duties of the job
In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.
The Transfer Team will assist with the flow of patients from the Emergency department, through the Assessment units and on to the Base wards.
Ensure patient movement and other movement requests are actioned promptly.
Ensure the safe handling and movement of patients via wheelchair, trolley, and bed; making appropriate use of movement and handling aids, e.g. PAT slides, sliding sheets and bed pusher, following training in their use and application.
Maintain high standard of cleanliness of equipment and accessories, e.g. trolleys ,beds , Wheelchair
Carry out the expected role without the need for constant supervision and direction, although recognising limitations and seeking supervision where necessary.
Maintain patient and staff confidentiality.
Participate in individual performance review process using competency/ knowledge and skills framework.
.To assist in all general duties of housekeeping within Medicine
About us
Our organisation is driven by our strategic objectives and organisational values and we look for people who are strongly aligned with them. This vacancy would suit an individual who wishes to have a physical and rewarding role as part of patient care and patient experience at NUH. Patient Movement services provide a high level of support on an on-going basis for overall capacity and flow.
Job description
Job responsibilities
Ensure patient movement and other movement requests are actioned promptly.
Ensure the safe handling and movement of patients via wheelchair, trolley, and bed; making appropriate use of movement and handling aids, e.g. PAT slides, sliding sheets and bed pusher, following training in their use and application.
Maintain high standard of cleanliness of equipment and accessories, e.g. trolleys and operate equipment with care
Carry out the expected role without the need for constant supervision and direction, although recognising limitations and seeking supervision where necessary and organises tasks that have been allocated.
Ensuing that patients are helped to retain their dignity and individuality.
Maintain patient and staff confidentiality.
Take all reasonable steps to ensure the safe-keeping of patients' property, in accordance with Patients' Property Procedure
Participate in individual performance review process using competency/ knowledge and skills framework.
To undertake such duties as required, enabling the ward areas to be effective in its use of resources.
To assist in all general duties of housekeeping within Medicine when and where required
Be prepared to attend and undertake any necessary training, being aware of the need to develop oneself and to strive to increase personal knowledge.
Assist with the training of new colleagues in the team
Job description
Job responsibilities
Ensure patient movement and other movement requests are actioned promptly.
Ensure the safe handling and movement of patients via wheelchair, trolley, and bed; making appropriate use of movement and handling aids, e.g. PAT slides, sliding sheets and bed pusher, following training in their use and application.
Maintain high standard of cleanliness of equipment and accessories, e.g. trolleys and operate equipment with care
Carry out the expected role without the need for constant supervision and direction, although recognising limitations and seeking supervision where necessary and organises tasks that have been allocated.
Ensuing that patients are helped to retain their dignity and individuality.
Maintain patient and staff confidentiality.
Take all reasonable steps to ensure the safe-keeping of patients' property, in accordance with Patients' Property Procedure
Participate in individual performance review process using competency/ knowledge and skills framework.
To undertake such duties as required, enabling the ward areas to be effective in its use of resources.
To assist in all general duties of housekeeping within Medicine when and where required
Be prepared to attend and undertake any necessary training, being aware of the need to develop oneself and to strive to increase personal knowledge.
Assist with the training of new colleagues in the team
Person Specification
Qualifications
Essential
- Ability to undertake all training sessions
Desirable
- Qualification framework or NVQ
Experience
Essential
- Ability to recognise emotional and physical needs
- Customer Service Experience
Desirable
- Experience in a health care setting
Analytical/Judgmental skills
Essential
- Ability to analyse and act on simple information on a daily basis
- Deals effectively with problems within well-defined procedures and guidelines
Desirable
- Demonstrate a knowledge of current issues related to the NHS (General and Localised)
Physical Skills
Essential
- Ability to manoeuvre people and equipment in line with Trust policy
Other
Essential
- Friendly and Approachable
Person Specification
Qualifications
Essential
- Ability to undertake all training sessions
Desirable
- Qualification framework or NVQ
Experience
Essential
- Ability to recognise emotional and physical needs
- Customer Service Experience
Desirable
- Experience in a health care setting
Analytical/Judgmental skills
Essential
- Ability to analyse and act on simple information on a daily basis
- Deals effectively with problems within well-defined procedures and guidelines
Desirable
- Demonstrate a knowledge of current issues related to the NHS (General and Localised)
Physical Skills
Essential
- Ability to manoeuvre people and equipment in line with Trust policy
Other
Essential
- Friendly and Approachable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).