Royal Cornwall Hospitals Trust

Ward Clerk

Information:

This job is now closed

Job summary

There is an exciting opportunity for a ward clerk to work within the Maternity Department.

We are looking for a bright and friendly person to join our team of ward clerks in the Maternity Services - working across the Antenatal, Postnatal, and Delivery Suite areas at Royal Cornwall Hospital. Previous clerical experience in the health service would be desirable.

You should be a calm, organised and well-motivated person with a positive, mature and flexible approach to your work. The post involves contact with the children and their families, so good communication skills are vital.

This is a Full Time role at 37.5 hrs/week and will include weekend and night work, on a rotational basis.

Main duties of the job

Contribute to the effective running of the ward by concentrating on tasks which directly support administration systems and procedures.

Provide a reception service on the ward welcoming patients, visitors and staff and directing them to the appropriate area.

Receiving and dealing with queries both internally and externally to theorganisation.

Ensure that the quality of data being managed and processed is of a high standard on the hospital systems including Euroking and Badgernet as needed.

Perform clerical duties in connection with admission, management and discharge of patients and, accurate data collection and entry.

Co-ordinate, book and outcome outpatient clinics particular to each area.

About us

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. It serves a population of around 470,000 people, a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £740 million.

RCHTis responsible forthe provision of services at three main sites with approximately 780 inpatient beds:

Royal Cornwall Hospital in Truro

St Michael's Hospital in Hayle

West Cornwall Hospital in Penzance

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as ourfacilities,andare committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles. This plays a vital part in attracting andretaininghighly skilled teams of doctors, nurses and other health professionals who support the care of well over half a million people each year.

Details

Date posted

10 June 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pro rata

Contract

Fixed term

Working pattern

Full-time, Part-time

Reference number

156-7975803

Job locations

Royal Cornwall Hospitals Trust

treliske

Truro

TR1 3LJ

United Kingdom


Job description

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

  • Identity Checks
  • Professional registration and qualification checks
  • Employment history and reference checks
  • Occupational Health clearance
  • Satisfactory Disclosure and Barring Service check
  • Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

Job description

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

  • Identity Checks
  • Professional registration and qualification checks
  • Employment history and reference checks
  • Occupational Health clearance
  • Satisfactory Disclosure and Barring Service check
  • Right to work in the UK

For further information please visit:

https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation

We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

Person Specification

Qualifications

Essential

  • Minimum of 2 GCSEs which must include English

Desirable

  • NVQ in Administration Qualification in Customer Service

Experience

Essential

  • Administrative and clerical work
  • Customer service/ reception

Desirable

  • Previous NHS employment
  • Knowledge of hospital systems
Person Specification

Qualifications

Essential

  • Minimum of 2 GCSEs which must include English

Desirable

  • NVQ in Administration Qualification in Customer Service

Experience

Essential

  • Administrative and clerical work
  • Customer service/ reception

Desirable

  • Previous NHS employment
  • Knowledge of hospital systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospitals Trust

treliske

Truro

TR1 3LJ

United Kingdom


Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Royal Cornwall Hospitals Trust

Address

Royal Cornwall Hospitals Trust

treliske

Truro

TR1 3LJ

United Kingdom


Employer's website

https://www.royalcornwall.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Maternity Matron

Clare Gray

clare.gray11@nhs.net

01872252684

Details

Date posted

10 June 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,272 a year pro rata

Contract

Fixed term

Working pattern

Full-time, Part-time

Reference number

156-7975803

Job locations

Royal Cornwall Hospitals Trust

treliske

Truro

TR1 3LJ

United Kingdom


Supporting documents

Privacy notice

Royal Cornwall Hospitals Trust's privacy notice (opens in a new tab)