Job summary
The NHS Wales Executive became operational in April 2023, with its key purpose being to drive improvements in the quality and safety of care - resulting in better and more equitable outcomes, access and patient experience.
This is an exciting time for the NHS Executive and there are Quality and Performance Improvement Manager posts available in the following programmes of the Performance and Assurance Division:
- Quality and Safety,
- Mental Health/ Learning Disabilities and
- Operational Delivery (USC/Planned Care/ Major Conditions)
These posts provide the opportunity for a senior manager or clinician with the right skills, knowledge and experience to work in a national role to support performance improvement against targets outlined in the Welsh Government (WG) Delivery Framework. The role will also include leading assurance reviews and interventions in Health Boards and to work within the wider NHS executive mandate.
These posts will complement the existing team and report directly to the Assistant Director for the relevant programme. Candidates will be required to demonstrate strong operational skills at a senior management level within a healthcare setting and clear understanding of the issues and requirements of the NHS in Wales
Working with all levels of the NHS and WG you will need excellent communication and interpersonal skills, be able to apply project and programme management experience and have experience of working across organisational boundaries.
Main duties of the job
You will need excellent communication and interpersonal skills, be able to apply project and programme management experience in complex situations and have experience of working across organisational boundaries. You will need to be able to engage and influence a range of stakeholders including executive leads and clinicians.
The successful candidate will gain experience in a wide range of healthcare settings, influencing and delivering real change for the benefit of patients. You will gain experience of working with all levels of the NHS, work with WG colleagues to support national strategy and policy development.
About us
The NHS Executive is hosted by Public Health Wales, but is governed as an agency of Welsh Government, based in the NHS.
The NHS Wales Executive is a new, national support function and an essential element in making the health system in Wales fit for the future and achieving A Healthier Wales vision of a whole-system approach to providing excellent health and social care across Wales. Working on behalf of Welsh Government, the NHS Wales Executive's role in supporting this mission is to
provide strong national leadership and strategic direction, and enable, support and, where necessary, intervene to ensure the delivery of national priorities and standards, and safeguard and improve the quality and safety of care. The key purpose of the Executive is to drive improvements in the quality and safety of care to achieve better, fairer healthcare outcomes for the people of Wales.
Job description
Job responsibilities
Please see attached job description and person specification
Please contact James Davis james.davis2@wales.nhs.uk
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply
Job description
Job responsibilities
Please see attached job description and person specification
Please contact James Davis james.davis2@wales.nhs.uk
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply
Person Specification
Qualifications
Essential
- Educated to Master's degree level or relevant experience/knowledge
- Formal qualification in quality and performance management or significant experience in managing performance issues in health care.
Knowledge
Essential
- Professional knowledge over a range of disciplines which will ensure the effective delivery of the performance Programme across Wales e.g., Quality, and patient safety, Provider Contracts, Planning, Research, HR, Finance, Clinical Delivery and Governance underpinned by specialist courses or equivalent experience. This level of knowledge would have been obtained over a significant period of senior management posts held within an NHS or equivalent organisation.
- Good understanding of NHS policy
- Good understanding of Performance Management principles and application
Desirable
- Good understanding of the principles and application of Programme Management
Skills
Essential
- Good interpersonal, facilitation and communication skills
- Evidence of ability to problem solve effectively and produce creative and practical solutions
- Presentation and interpretative skills both in written and numerical form
- Ability to navigate and adapt effectively in a range of demanding situations.
Desirable
Responsibilities
Essential
- Always demonstrate professional standards
- Collaborative working
- Evidence of continuous professional development
Freedom to Act
Essential
- Act on own initiative
- Experience of working across organisations
Personal Attributes
Essential
- Ability to travel between sites in a timely manner
Person Specification
Qualifications
Essential
- Educated to Master's degree level or relevant experience/knowledge
- Formal qualification in quality and performance management or significant experience in managing performance issues in health care.
Knowledge
Essential
- Professional knowledge over a range of disciplines which will ensure the effective delivery of the performance Programme across Wales e.g., Quality, and patient safety, Provider Contracts, Planning, Research, HR, Finance, Clinical Delivery and Governance underpinned by specialist courses or equivalent experience. This level of knowledge would have been obtained over a significant period of senior management posts held within an NHS or equivalent organisation.
- Good understanding of NHS policy
- Good understanding of Performance Management principles and application
Desirable
- Good understanding of the principles and application of Programme Management
Skills
Essential
- Good interpersonal, facilitation and communication skills
- Evidence of ability to problem solve effectively and produce creative and practical solutions
- Presentation and interpretative skills both in written and numerical form
- Ability to navigate and adapt effectively in a range of demanding situations.
Desirable
Responsibilities
Essential
- Always demonstrate professional standards
- Collaborative working
- Evidence of continuous professional development
Freedom to Act
Essential
- Act on own initiative
- Experience of working across organisations
Personal Attributes
Essential
- Ability to travel between sites in a timely manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
