Band 3 Supervisor - Outpatients
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Job summary
An exciting opportunity has arisen for enthusiastic full time Band 3 supervisor to join our team in outpatients at Good Hope
The applicant will be responsible to support the team leader in the day-to-day management of staff in Ophthalmology, Trauma & Orthopaedics Orthodontics and Paediatrics
This role will be pivotal in managing the training and development of staff in an efficient and proactive manner.
The role requires a friendly individual who can work as part of a team, effectively communicate with staff and visitors at all levels, and to manage a highly detailed and varied workload.
Main duties of the job
Main duties of the role as follows:
daily support to the team leader
Create documents / spreadsheets / reports as required using IT Systems
Use Trust systems to input electronic data as required
To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries
Receiving and dealing with telephone enquiries as appropriate
To assist colleagues as directed by the team leader in times of pressure of work
Co-operate in the induction of new staff and new working practices to ensure the smooth running of the department
Understanding of the Health roster, AL and sickness management is an advantage
You must possess excellent keyboard and IT skills and be able to manage and prioritise your own workload and respond well under pressure.
It's essential you are fully trained on Oceano, Optims and partial booking
Knowledge of outpatient bookings and HR procedures is an advantage
Candidates should have experience undertaking a range of administrative duties and have excellent communication skills.
They should also have good numerical skills, be self-motivated and able to multi-task.
About us
We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.
Our commitment to our staff is to create the best place for them to work, and we are dedicated to:
Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.
UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work.
University Hospitals Birmingham is a Smoke-Free premises hospital.
Details
Date posted
23 September 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,071 to £25,674 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
304-9001187DO
Job locations
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
Employer details
Employer name
University Hospitals Birmingham NHS Foundation Trust
Address
Good Hope Hospital
Rectory Rd
Sutton Coldfield
West Midlands
B75 7RR
Employer's website
https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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