Sirona care & health CIC

Health Care Assistant

This job is now closed

Job summary

The Bladder and Bowel Service is a multi-professional service working across BNSSG. Adults are seen in clinics to diagnose and treat continence or other bladder and bowel problems. A specialist domiciliary service is offered to housebound patients where the Integrated Network Teams requires additional expert guidance.

The Service is responsible for continence management within nursing & care homes and provide training and advice and guidance to a range of healthcare professionals. BABS also manage the contract for continence products on a home delivery system and collaborate with colleagues across BNSSG to work within the urology and colorectal formulary.

Current working hours of the service: Monday-Friday 8:30-16:30. This post is advertised as 18.75 hours which can be worked over 3 days (preferably over Wed-Fri).

BABS has a flexible hybrid working model. Staff are expected to work from an office base for part of their working week and travel across the BNSSG areas as required for patient appointments, meetings, training, service delivery, covering staff absences, and other operational service needs.

The post holder will work well within the team supporting care homes, health care professionals, patients and carers to provide comprehensive assessment, re-assessments, supporting training and advice and guidance.

The HCA will often work unsupervised, undertaking a range of activities and extended roles having received training and been assessed as competent

Main duties of the job

Undertake a range of delegated clinical and care led activities.

Undertake assessments / re-assessments and treatment plans for service users.

To provide a safe, patient centred, effective and evidence-based care.

Liaises with colleagues, patients/clients and/or external contacts regarding complex messages and patient queries including sensitive information.

Will be expected to respond appropriately to unexpected and challenging situations which may include contact with patients in emotional situations maintaining a calm and professional approach.

Work flexibly to meet the service needs and undertake any other duties that may be reasonably requested.

Monitoring long term conditions, care and treatment plans as per policy, protocol or guidelines, escalating when required.

Ability to work unsupervised.

To communicate effectively with patients and other stakeholders, verbally in writing and electronically using email. Includes writing clinical records in line with the Sirona Care & Health documentation policy.

Expected to follow standard operating procedures (SOPs) and policies to support your role and contribute to ideas for service improvements, e.g. data collection.

Prioritises own work to meet deadlines in conjunction with colleagues and prioritises on-going work with guidance.

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Date posted

11 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

083-8269940-HO

Job locations

Southmead Health Centre

Ullswater Road

Bristol

BS10 6DF

United Kingdom

Job description

Job responsibilities

Important Information:

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.
Please note, we cannot offer a Certificate of Sponsorship for this role.If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.
If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.
Interviews will aim to take place in person (reasonable adjustments considered)

Job description

Job responsibilities

Important Information:

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.
Please note, we cannot offer a Certificate of Sponsorship for this role.If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.
If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.
Interviews will aim to take place in person (reasonable adjustments considered)

Person Specification

Experience

Essential

Significant experience of direct patient care in a health or social care setting
Ability to plan and prioritise effectively and efficiently individually and in a team environment
Experience monitoring long term conditions, care and treatment plans as per policy, protocol or guidelines, escalating to registered staff for support and guidance when required.
Ability to work unsupervised.
Able to record succinct and accurate information on the patient record both in writing and electronically

Desirable

Undertake assessments / re-assessments and treatment plans for service users as delegated by senior members of the team
IT skills and use of record system such as EMIS (or similar)
Experience in community and acute settings

Qualifications

Essential

NVQ Level 3 in Health and Social Care (Adults) or equivalent experience

Person Specification

Experience

Essential

Significant experience of direct patient care in a health or social care setting
Ability to plan and prioritise effectively and efficiently individually and in a team environment
Experience monitoring long term conditions, care and treatment plans as per policy, protocol or guidelines, escalating to registered staff for support and guidance when required.
Ability to work unsupervised.
Able to record succinct and accurate information on the patient record both in writing and electronically

Desirable

Undertake assessments / re-assessments and treatment plans for service users as delegated by senior members of the team
IT skills and use of record system such as EMIS (or similar)
Experience in community and acute settings

Qualifications

Essential

NVQ Level 3 in Health and Social Care (Adults) or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.