The Rainbow Foundation

Enhanced Social Prescriber

The closing date is 17 November 2025

Job summary

Social Prescribing is a means of enabling GPs, nurses and other primary care professionals to refer people to non-clinical support. Recognising that peoples health is determined primarily by a range of social, economic and environmental factors. Social Prescribing seeks to address peoples needs in a holistic way. It aims to support individuals to take greater control of their own health and help them to move from a state of dependence to one of independence.

We monitor the impact of our interventions and provide proactive engagement and feedback to GP practices across Wrexham.

Main duties of the job

  • Receive referrals from GPs and health professionals, supporting individuals to explore what matters to them and address issues affecting health and wellbeing. Help people make positive life changes through follow-up appointments and outreach. Refer individuals to community agents for practical solutions such as advice, adaptations, independent living skills, and social interaction. Provide high-quality information, promote healthy living, and connect people to a wide range of services. Develop social networks and local activities that sustain wellbeing long-term. Build strong relationships with partners, stakeholders, and local organizations. Engage face-to-face with service users to identify needs and interventions, working reactively and proactively to support older and vulnerable people. Facilitate community capacity, social inclusion, and sustainable caring roles through initiatives and support groups. Promote independence via living skills, adaptations, safeguards, technology, and housing advice. Deliver excellent customer service, maintain accurate records in compliance with data protection, and use IT effectively. Promote the Community Wellbeing Service, maintain client databases for outcome monitoring, and adhere to health and safety requirements. Support evaluation processes by preparing monthly reports, case studies, and examples of interventions.

About us

The Rainbow Foundation is an active ageing charity which has successfully worked to improve the health and wellbeing of our communities since 1994. In 2023 we were announced the overall winners of the GSK IMPACT Awards in partnership with the Kings Fund, which nationally recognises our outstanding work in health and social care.

All our services put the needs of our clients and staff at the forefront of what we do. As a charity we are driven by excellence over profits.

Rainbows Strategy and Vision

Vision: Of an age friendly community in which people lead healthy fulfilling lives as engaged citizens, with right of access to quality services both in their locality and according to their needs.

Mission: To empower people of all ages to retain as much independence as possible with an emphasis on rights, value and contribution,

and to support people to regain their sense of worth and discover their full potential, by supporting them in making changes to bring this potential into the world and ensuring their voice is heard.

Our Purpose: We are doers. We are a community. We change lives.

Our Values: Passion Ambition Respect Dignity Opportunity Empowerment

Details

Date posted

12 November 2025

Pay scheme

Other

Salary

£26,111 a year

Contract

Permanent

Working pattern

Part-time

Reference number

B0542-25-0002

Job locations

Whitchurch Road

Penley

Wrexham

LL13 0GB


Job description

Job responsibilities

To receive referrals from GPs and Health Professionals at the GP surgeries

Support individuals to explore what matters to them and help them address issues that may be impacting on their health and wellbeing.

Support the individual to make positive changes to their lives.

Follow up appointments to support the individual to make positive changes and outreach as required.

Refer appropriate individuals to our community agents so assist in practical solutions - advice, support, adaptations, independent living skills and social interactions.

Provide high quality information and support and promote healthy living via access to a wide range of services.

Develop social networks and local activities that support health and wellbeing which can be sustained by the community in the longer-term.

Develop effective working relationships with all partners, stakeholders and local organisations.

Engage face to face with service users to identify needs and appropriate interventions

Work in both a reactive and proactive way to support older and vulnerable people within that community.

Help people help themselves, or one another, through initiatives that facilitate community capacity, social inclusion, strengthened community networks and sustainable caring roles

Establish support groups which promote better health and wellbeing.

Help people maintain or regain independence through - living skills, adaptations and enablement approaches - Simple safeguards and new technologies - Advice, information and advocacy regarding appropriate housing and support.

Engage with the service user in a friendly, courteous, prompt and appropriate manner, using excellent communication skills and ensuring delivery of high-quality customer service at all times.

To be aware of the particular needs of the client group including those unable to access services directly and to refer these clients onto other services effectively.

Access and accurately maintain electronic/hard copy client records, calls and referrals ensuring compliance with the Data Protection Act,

Use IT equipment appropriately and effectively.

Effectively promote of the Community Wellbeing Service

Maintain a database of clients to assist with the monitoring of outcomes of the service

Adhere to all health and safety requirements both in the home and in the communities taking reasonable care not to do anything that may endanger yourself or others.

Supporting the evaluation process including preparing monthly reports on service statistics including case studies and examples of interventions.

Job description

Job responsibilities

To receive referrals from GPs and Health Professionals at the GP surgeries

Support individuals to explore what matters to them and help them address issues that may be impacting on their health and wellbeing.

Support the individual to make positive changes to their lives.

Follow up appointments to support the individual to make positive changes and outreach as required.

Refer appropriate individuals to our community agents so assist in practical solutions - advice, support, adaptations, independent living skills and social interactions.

Provide high quality information and support and promote healthy living via access to a wide range of services.

Develop social networks and local activities that support health and wellbeing which can be sustained by the community in the longer-term.

Develop effective working relationships with all partners, stakeholders and local organisations.

Engage face to face with service users to identify needs and appropriate interventions

Work in both a reactive and proactive way to support older and vulnerable people within that community.

Help people help themselves, or one another, through initiatives that facilitate community capacity, social inclusion, strengthened community networks and sustainable caring roles

Establish support groups which promote better health and wellbeing.

Help people maintain or regain independence through - living skills, adaptations and enablement approaches - Simple safeguards and new technologies - Advice, information and advocacy regarding appropriate housing and support.

Engage with the service user in a friendly, courteous, prompt and appropriate manner, using excellent communication skills and ensuring delivery of high-quality customer service at all times.

To be aware of the particular needs of the client group including those unable to access services directly and to refer these clients onto other services effectively.

Access and accurately maintain electronic/hard copy client records, calls and referrals ensuring compliance with the Data Protection Act,

Use IT equipment appropriately and effectively.

Effectively promote of the Community Wellbeing Service

Maintain a database of clients to assist with the monitoring of outcomes of the service

Adhere to all health and safety requirements both in the home and in the communities taking reasonable care not to do anything that may endanger yourself or others.

Supporting the evaluation process including preparing monthly reports on service statistics including case studies and examples of interventions.

Person Specification

Experience

Essential

  • Experience in supporting people to improve their health and wellbeing and in making positive behavioural changes
  • Experience of providing information to members of the public using active listening skills
  • Experience in using Word, Excel, Access, Outlook and PowerPoint to organise and communicate effectively
  • Experience in Motivational Interviewing, Active Listening and/or Health Coaching
  • Experience of supporting adults to deal with life challenges
  • Caseload Management / Delivering Quality
  • - highly organised, self-motivated and able to manage workload
  • Managing complexity
  • Non-judgemental, positive in outlook
  • Customer service and desire to support people
  • Team working
  • Self-awareness with effective communication and interpersonal skills
  • Adapting to change
  • Confident decision making
  • Professional competence
  • Knowledge of how lifestyle can impact on health
  • Knowledge of safeguarding issues for vulnerable adults
  • Willingness to undergo necessary training and development
  • Capacity to travel across Wrexham
  • Willingness to work outside normal office hours when required

Desirable

  • Experience of working with other health professionals
  • Knowledge of local area and services available to adults across Wrexham
  • A recognised Counselling, Motivational Interviewing, Social Work qualification (or similar qualification or experience)
Person Specification

Experience

Essential

  • Experience in supporting people to improve their health and wellbeing and in making positive behavioural changes
  • Experience of providing information to members of the public using active listening skills
  • Experience in using Word, Excel, Access, Outlook and PowerPoint to organise and communicate effectively
  • Experience in Motivational Interviewing, Active Listening and/or Health Coaching
  • Experience of supporting adults to deal with life challenges
  • Caseload Management / Delivering Quality
  • - highly organised, self-motivated and able to manage workload
  • Managing complexity
  • Non-judgemental, positive in outlook
  • Customer service and desire to support people
  • Team working
  • Self-awareness with effective communication and interpersonal skills
  • Adapting to change
  • Confident decision making
  • Professional competence
  • Knowledge of how lifestyle can impact on health
  • Knowledge of safeguarding issues for vulnerable adults
  • Willingness to undergo necessary training and development
  • Capacity to travel across Wrexham
  • Willingness to work outside normal office hours when required

Desirable

  • Experience of working with other health professionals
  • Knowledge of local area and services available to adults across Wrexham
  • A recognised Counselling, Motivational Interviewing, Social Work qualification (or similar qualification or experience)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Rainbow Foundation

Address

Whitchurch Road

Penley

Wrexham

LL13 0GB


Employer's website

https://therainbowfoundation.org.uk/ (Opens in a new tab)

Employer details

Employer name

The Rainbow Foundation

Address

Whitchurch Road

Penley

Wrexham

LL13 0GB


Employer's website

https://therainbowfoundation.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR & Marketing Manager

Vicki Coombe

vicki.coombe@therainbowfoundation.org.uk

01948830730

Details

Date posted

12 November 2025

Pay scheme

Other

Salary

£26,111 a year

Contract

Permanent

Working pattern

Part-time

Reference number

B0542-25-0002

Job locations

Whitchurch Road

Penley

Wrexham

LL13 0GB


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